Your request for information may be delayed due to urgent operational
response to dealing with Public Health priorities.  We apologies for any
inconvenience this may cause, we do remain committed to responding to your
request as soon as we are able.  Should our response to your request
breach the statutory time frame and you remain unhappy with our response
you have the right to complain to the Information Commissioners Office and
you can contact them at [1]www.ico.org.uk or call 0303 123 1113

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Dear Philip

Thank-you for your email received on 27^th January 2023 requesting
information which has been processed under the Freedom of Information Act.
Your request has been considered in accordance with the requirements of
this Act. I can confirm that the Trust is holding records that are
relevant to your enquiry.

Request Response
1. Telephony and UC/ Collaboration  

a. Please confirm the manufacturer Cisco
of your telephony system(s) that
are currently in place b. When is 2027
your contract renewal date?
Cinos Comms
c. Who maintains your telephony
system(s)? Cisco UCCX Platform/Jabber

d. Do you use Unified
Communications or Collaboration
tools , if so which ones?

 
2. Microsoft  a. E3R – Part of the national
agreement with NHS Digital
a) What Microsoft 365 licence do  b. Softcat is our Software & Licence
you have across the business e.g. vendor for MS Licencing. We are on
E3, E5 central tenant provided by NHSmail
 c. Our internal applications are
b) Which partner looks after your hosted on our on-premise server
Microsoft tenant? infrastructure.

c) Where do you host your  
applications? Do you have
on-premise infrastructure or do you
host your applications in public or
private cloud? Which?

 
3. Storage  a. Both
 b. Nutanix, NetApp
a. Does your organisation use  c. Microsoft Azure
on-premise or cloud storage or  d. Projected annual spend of £42,000
both?
Rubrik on-site backup offloading
b. Please confirm the on-premise archives to Azure
hardware manufacturer c. Please
confirm your cloud storage provider
d. What is your annual spend on
cloud storage?

e. How do you back up your data and
with who e.g. Backup as a Service

I trust that this information provides you with a suitable response to
your enquiry. If not and you feel that your request has not been
satisfactorily answered, then the Trust has an internal review procedure
for dealing with complaints received under the Freedom of Information Act
2000 whereby your case is presented to the Chairman for an independent
review/decision.  Alternatively, you do have the right to complain to the
Information Commissioners Office after any internal review procedure has
been exhausted. The Information Commissioners Office is an independent
body that enforces the Freedom of Information Act, the General Data
Protection Regulation and the Environmental Information regulations. The
address of the Information Commissioner is Information Commissioners
Office, Wycliffe House, Water Lane, Wilmslow,  Cheshire  SK9 5AF

If I can be of any further assistance, please do not hesitate to contact
me again.

Julie Clark

FOI Co-ordinator

Information Governance

Health Informatics Service (E5)

Apley House

Royal United Hospitals Bath NHS Foundation Trust
Combe Park, Bath, BA1 3NG

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[1]http://webserver.ruh-bath.nhs.uk/staff_r...

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address must be used by both parties

[2]www.ruh.nhs.uk 

Everyone Matters | Working Together | Making a Difference

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