Dear Philip / Scarlett

 

Reference Number FOI 2023 - 108

 

Thank you for your request for information about North West Anglia NHS
Foundation Trust.

 

We anticipate being able to respond within the specified timescale.​

 

In the meantime if you have any questions regarding this request please
contact us directly quoting the reference number above.

 

North West Anglia NHS Foundation Trust comprises of Peterborough City
Hospital, Hinchingbrooke Hospital and Stamford & Rutland Hospital.  The
Trust also provides community clinics at Princess of Wales Hospital in
Ely, Doddington Hospital and North Cambs Hospital in Wisbech.  Further
information is available via our website [1]www.nwangliaft.nhs.uk.

 

Any future Freedom of Information requests should be addressed to North
West Anglia NHS Foundation Trust using the email address below.

 

FOI Team

North West Anglia NHS Foundation Trust

Email: [2][North West Anglia NHS Foundation Trust request email]

 

[3]www.nwangliaft.nhs.uk

 

This message may contain legally privileged, confidential, commercial or
patient information intended to be for the use of the individual (s) or
entity named above. If you are not the intended recipient, please advise
the sender and destroy all copies of the message as you would any other
confidential waste (shredding or incineration for printed-copies, deletion
for electronic copies). Please note that any dissemination, distribution
or copying of this message is strictly prohibited.

 

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Ref: FOI/2023/108

 

Dear Philip / Scarlett

 

Thank you for your recent enquiry under the Freedom of Information Act.
Please find your response detailed below.

 

Requesters Questions and Trust Response:

 

1. Telephony and UC/ Collaboration

 

a.       Please confirm the manufacturer of your telephony system(s) that
are currently in place

This information is being withheld under section 31, please see below for
further details

 

b.       When is your contract renewal date?

March 2023

 

c.       Who maintains your telephony system(s)?

CAE

 

d.       Do you use Unified Communications or Collaboration tools , if so
which ones?

Both

 

2. Microsoft

 

a.       What Microsoft 365 licence do you have across the business e.g.
E3, E5

NHS Central Agreement, primarily E3R

 

b.       Which partner looks after your Microsoft tenant?

Phoenix

 

c.       Where do you host your applications? Do you have on-premise
infrastructure or do you host your applications in public or private
cloud? Which?

NHS Tennant

 

3. Storage

 

a.       Does your organisation use on-premise or cloud storage or both?

Both

 

b.       Please confirm the on-premise hardware manufacturer

This information is being withheld under section 31, please see below for
further details

 

c.       Please confirm your cloud storage provider

This information is being withheld under section 31, please see below for
further details

 

d.       What is your annual spend on cloud storage?

Hard to break down but approximately £250k

 

e.       How do you back up your data and with who e.g. Backup as a
Service

Most of our data is backed up on site by employees of the trust

 

Further details for information being withheld under section 31

 

Making public the full details of the Trust’s telephony system, storage
hardware manufacturer and cloud storage provider would provide an attacker
with information that could aid a targeted attack on the Trust, and
therefore poses a risk to the organisation.

 

We are applying the following exemption:  Section 31(1)(a) – the
prevention or detection of crime

 

This exemption is subject to a public interest test (PIT).  When
considering the public interest in preventing crime it is important to
take account of all the consequences that can be ‘anticipated as
realistic possibilities’. 

 

Public interest in disclosure

 

·         The FOIA is a way of meeting the general public interest in
promoting transparency and accountability.

 

Public interest in maintaining the exemption

 

·         Disclosure of the information could reveal how to undermine the
existing security system and therefore make the Trust, more vulnerable to
crime.

·         Attempts to breach the security of the IT systems could lead to
a loss of confidentiality and potential availability of information on the
IT systems.  Consequences of potential security breaches may include some
or all of the following:

o   theft or loss of data

o   loss of service

o   malicious software (e.g. computer virus)

·         A breach of security would also incur a cost to the Trust of
installing new security systems.

·         It is considered there is a strong public interest in preventing
crime against the NHS, its staff and patients

 

Outcome - public interest favours maintaining the exemption

 

Following consideration of the above points, the Trust is not persuaded
that the public interest in disclosing the requested information outweighs
maintaining the exemption, and therefore the Trust is withholding the
requested information on the basis that it could reveal how to undermine
the existing security system. 

 

Please note that this response has been provided within the 20 working day
timeframe as stipulated in the Act.

 

North West Anglia NHS Foundation Trust comprises of Peterborough City
Hospital, Hinchingbrooke Hospital and Stamford & Rutland Hospital.  The
Trust also provides community clinics at Princess of Wales Hospital in
Ely, Doddington Hospital and North Cambs Hospital in Wisbech.  Further
information is available via our website [1]www.nwangliaft.nhs.uk.

 

If you disagree with our decision or are dissatisfied with how we have
dealt with your request in the first instance you may contact me on the
following email address [2][North West Anglia NHS Foundation Trust request email] to request an
internal review.

 

Should you remain dissatisfied with the outcome you have a right under s50
of the Freedom of Information Act to appeal against the decision by
contacting:

 

Information Commissioner

Wycliffe House

Water Lane

Wilmslow

SK9 5AF

 

Phone: 0303 123 1113

Email: [3][email address]

 

Yours sincerely

 

FOI Team

North West Anglia NHS Foundation Trust

Email: [4][North West Anglia NHS Foundation Trust request email]

 

[5]www.nwangliaft.nhs.uk

 

This message may contain legally privileged, confidential, commercial or
patient information intended to be for the use of the individual (s) or
entity named above. If you are not the intended recipient, please advise
the sender and destroy all copies of the message as you would any other
confidential waste (shredding or incineration for printed-copies, deletion
for electronic copies). Please note that any dissemination, distribution
or copying of this message is strictly prohibited.

 

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