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treat this automatic email reply as confirmation that we have received
your enquiry and will respond to you accordingly.
 
If you have access to the Internet you may wish to see if your enquiry can
be dealt with online at [1]www.trafford.gov.uk.  The council's website
enables many forms to be completed and payments to be made online, as well
as providing comprehensive information.
Kind regards
Information Governance Team
Trafford Council

References

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1. http://www.trafford.gov.uk/

Thank you for your email. 

Your enquiry has been given the reference number 12186.  Please quote this in all future correspondence with regard to this enquiry.

We aim to respond fully to all emails from the public as soon as possible, where they are seeking a response. 

If you are requesting information under the Freedom of Information Act or Environmental Information Regulations, there is a 20 working day statutory timescale within which to provide the information requested, subject to any exemptions which may apply.  The 20 working day timescale will start on the first working day following receipt of your email.

If you have access to the Internet you may wish to see if your enquiry can be dealt with online at www.trafford.gov.uk.  The council's website enables many forms to be completed and payments to be made online, as well as providing comprehensive information.

Thank you
Trafford Council

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Good Afternoon,

Thank you for your email of the 24^th August 2022  where you requested
information about under the Freedom of Information Act 2000.

The information you requested is enclosed.

1.           Telephony and UC/ Collaboration

a.           Please confirm the manufacturer of your telephony system(s)
that are currently in place

              Alcatel

b.           When is your contract renewal date?

              July 2024

c.           Who maintains your telephony system(s)?

              Nasstar

d.           Do you use Unified Communications or Collaboration tools , if
so which ones?

              Yes - MS Teams

2.           Microsoft

a)           What Microsoft 365 licence do you have across the business
e.g. E3, E5

              E5

b)           Which partner looks after your Microsoft tenant?

              Phoenix Software

c)           Where do you host your applications?  Do you have on-premise
infrastructure or do you host your applications in public or private
cloud? Which?

              On premise

3.           Storage

a.           Does your organisation use on-premise or cloud storage or
both?

On premise

b.           Please confirm the on-premise hardware manufacturer

NETAPP

c.           Please confirm your cloud storage provider

NA

d.           What is your annual spend on cloud storage?

NA

e.           How do you back up your data and with who e.g. Backup as a
Service

              On-premise – VEEAM

              Offsite – iLand 11:11

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to: Information Governance
Manager, Trafford Council, Town Hall, Talbot Road Stretford M32 0TH or via
email to [1][Trafford Council request email]  

Please remember to quote the reference number above in any future
communications.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF

The supply of information in response to a freedom of information request
does not confer an automatic right to re-use the information.  Under UK
copyright law you can use any information supplied for the purposes of
private study and non-commercial research without requiring permission.
 Similarly, information supplied can also be re-used for the purposes of
news reporting. An exception to this is photographs.

For other forms of re-use, for example publishing the information, you
would need the permission of the organisation or person who owns the
copyright.  In the case of information produced by government departments
and agencies you can re-use the information under the Open Government
Licence.  For information about this please see
[2]http://www.nationalarchives.gov.uk/doc/o...

If, however, the copyright is identified as belonging to somebody else,
you will need to apply for permission.  For information about how to
obtain permission from a third party, please go to Intellectual Property
Office’s website at [3]www.ipo.gov.uk

Yours sincerely,

Information Governance

Legal Services | Trafford Council | Trafford Town Hall | Talbot Road |
Stretford | M32 0TH

Email: [4][email address]

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