We don't know whether the most recent response to this request contains information or not – if you are Philip Mansfield please sign in and let everyone know.

Telephony & Storage

We're waiting for Philip Mansfield to read recent responses and update the status.

Dear Reading Borough Council,

1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are currently in place
b. When is your contract renewal date?
c. Who maintains your telephony system(s)?
d. Do you use Unified Communications or Collaboration tools , if so which ones?
2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5
b) Which partner looks after your Microsoft tenant?
c) Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?
3. Storage
a. Does your organisation use on-premise or cloud storage or both?
b. Please confirm the on-premise hardware manufacturer
c. Please confirm your cloud storage provider
d. What is your annual spend on cloud storage?
e. How do you back up your data and with who e.g. Backup as a Service

Yours faithfully,

Philip Mansfield

FOI, CRT, Reading Borough Council

Thank your e-mail/request.
We will log your request into our system and you will receive an
acknowledgement mail with a reference number for your request. Setting out
the response time and date. 
For future reference on the Reading Borough Council Website we have a
publication log where you can search responses to previous FOI’s that may
provide you the information that you require and allow you access to log
any future requests should you prefer. Freedom of Information Request -
Reading MyAccount 
If your experiencing issues accessing the system through our website,
please contact us by this e-mail address and we will endeavour to assist
you.
If you are requesting an update regarding a request you have sent in
previously, we will reply to your e-mail shortly.
Kind Regards
Customer Relations Team

The FOI Team, Reading Borough Council

1 Attachment

Reference: FOI-446970073
Date of request: 25/08/2022
Title of request: Telephony & Storage

Dear Philip Mansfield,

Please accept this e-mail as acknowledgement that your recent Freedom  of
Information request has been received by Reading Borough Council. You
should expect to receive a response within 20 working days from the date
your request was received.

 

Please note, if your request is received on a weekend or bank holiday your
request will be registered as being received on the next working day.

Kind regards,

FOI Team

The FOI Team, Reading Borough Council

Reference: FOI-446970073
Date of request: 24/08/2022
Title of request: Telephony & Storage

Dear Philip Mansfield,

FREEDOM OF INFORMATION REQUEST

 

Thank you for your recent request received by the Council on 24 August
2022.

 

You have requested the following information under the provisions of the
Freedom of Information Act 2000:

 

 

Your Request and our response is as follows:

 

1. Telephony and UC/ Collaboration

a. Please confirm the manufacturer of your telephony system(s) that are
currently in place

8x8

 

b. When is your contract renewal date?

There is not a renewal date, the contract ends 12/29/2025.

c. Who maintains your telephony system(s)?

Virgin Media Business

 

d. Do you use Unified Communications or Collaboration tools , if so which
ones?

Yes, Microsoft Teams and 8x8

 

2. Microsoft

a. What Microsoft 365 licence do you have across the business e.g. E3, E5

E3 M365

 

b. Which partner looks after your Microsoft tenant?

This is outsourced to our supplier Agilisys Ltd

 

c. Where do you host your applications?  Do you have on-premise
infrastructure or do you host your applications in public or private
cloud? Which?

We have a hybrid approach with some On Premise Infrastructure but the
majority is hosted in Azure Public Cloud

 

3. Storage

a. Does your organisation use on-premise or cloud storage or both?

Both

 

b. Please confirm the on-premise hardware manufacturer

Dell, which has replaced HP

 

c. Please confirm your cloud storage provider

Microsoft Azure

 

d. What is your annual spend on cloud storage?

Our overall cloud spend is £1,010,055, this includes storage

 

e. How do you back up your data and with who e.g. Backup as a Service

Azure backup Services

On the Reading Borough Council Website there is a publication scheme where
you can [1]search previous Freedom of Information requests that have been
responded to, to locate an answer to a future FOI request.

If you are unhappy with this response to your request for information
under the Freedom of Information Act then you may ask for an internal
review. Please make a request in writing to the Information Governance
Team at [2][email address]. If you request such a review and are not
content with its outcome, then you have a right to apply directly to the
Information Commissioner for a decision.  The Information Commissioner can
be contacted at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Kind regards,

FOI Team

References

Visible links
1. https://self.reading.gov.uk/Forms/Freedo...
2. mailto:[email address]

We don't know whether the most recent response to this request contains information or not – if you are Philip Mansfield please sign in and let everyone know.