Telephony & Storage
Dear Reading Borough Council,
1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are currently in place
b. When is your contract renewal date?
c. Who maintains your telephony system(s)?
d. Do you use Unified Communications or Collaboration tools , if so which ones?
2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5
b) Which partner looks after your Microsoft tenant?
c) Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?
3. Storage
a. Does your organisation use on-premise or cloud storage or both?
b. Please confirm the on-premise hardware manufacturer
c. Please confirm your cloud storage provider
d. What is your annual spend on cloud storage?
e. How do you back up your data and with who e.g. Backup as a Service
Yours faithfully,
Philip Mansfield
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Kind Regards
Customer Relations Team
Reference: FOI-446970073
Date of request: 25/08/2022
Title of request: Telephony & Storage
Dear Philip Mansfield,
Please accept this e-mail as acknowledgement that your recent Freedom of
Information request has been received by Reading Borough Council. You
should expect to receive a response within 20 working days from the date
your request was received.
Please note, if your request is received on a weekend or bank holiday your
request will be registered as being received on the next working day.
Kind regards,
FOI Team
Reference: FOI-446970073
Date of request: 24/08/2022
Title of request: Telephony & Storage
Dear Philip Mansfield,
FREEDOM OF INFORMATION REQUEST
Thank you for your recent request received by the Council on 24 August
2022.
You have requested the following information under the provisions of the
Freedom of Information Act 2000:
Your Request and our response is as follows:
1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are
currently in place
8x8
b. When is your contract renewal date?
There is not a renewal date, the contract ends 12/29/2025.
c. Who maintains your telephony system(s)?
Virgin Media Business
d. Do you use Unified Communications or Collaboration tools , if so which
ones?
Yes, Microsoft Teams and 8x8
2. Microsoft
a. What Microsoft 365 licence do you have across the business e.g. E3, E5
E3 M365
b. Which partner looks after your Microsoft tenant?
This is outsourced to our supplier Agilisys Ltd
c. Where do you host your applications? Do you have on-premise
infrastructure or do you host your applications in public or private
cloud? Which?
We have a hybrid approach with some On Premise Infrastructure but the
majority is hosted in Azure Public Cloud
3. Storage
a. Does your organisation use on-premise or cloud storage or both?
Both
b. Please confirm the on-premise hardware manufacturer
Dell, which has replaced HP
c. Please confirm your cloud storage provider
Microsoft Azure
d. What is your annual spend on cloud storage?
Our overall cloud spend is £1,010,055, this includes storage
e. How do you back up your data and with who e.g. Backup as a Service
Azure backup Services
On the Reading Borough Council Website there is a publication scheme where
you can [1]search previous Freedom of Information requests that have been
responded to, to locate an answer to a future FOI request.
If you are unhappy with this response to your request for information
under the Freedom of Information Act then you may ask for an internal
review. Please make a request in writing to the Information Governance
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Information Commissioner for a decision. The Information Commissioner can
be contacted at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Kind regards,
FOI Team
References
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1. https://self.reading.gov.uk/Forms/Freedo...
2. mailto:[email address]
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