Ref: FOI 17510

Good morning,

We acknowledge with thanks your application for information, which has been considered as a request under the Freedom of Information Act 2000.

As such, this may take up to 20 working days to be processed and has been passed on to an appropriate officer.

Also please be aware that in certain circumstances an exemption may apply to the information that you have requested. This also includes the possible requirement of the statutory period to supply a response, being extended in accordance with the Act.

Should you have any queries, please contact:  [email address]

Kind regards

Information Management Team
Oldham Council
Civic Centre
West Street
Oldham  
OL1 1UL

show quoted sections

Date: 20/09/2022

Reference: 17510

Dear Philip Mansfield,

Re: Request for information under the
Freedom of Information Act 2000

In response to your request for information regarding Telephony, Microsoft
and Storage . Oldham Council is happy to supply the following information.

FOI 17510

1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are
currently in place - 8x8
b. When is your contract renewal date? Mar 2026
c. Who maintains your telephony system(s)? 8x8
d. Do you use Unified Communications or Collaboration tools , if so which
ones? 8x8

2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5
– E3
b) Which partner looks after your Microsoft tenant? Insight
c) Where do you host your applications? Do you have on-premise
infrastructure or do you host your applications in public or private
cloud? Which? Currently on prem however we have a Project that has
recently started to migrate all applications (where possible) to Azure.

3. Storage
a. Does your organisation use on-premise or cloud storage or both? Both
b. Please confirm the on-premise hardware manufacturer - Dell
c. Please confirm your cloud storage provider Commvault
d. What is your annual spend on cloud storage? – Oldham Council are unable
to share this information as this is marked as confidential in our
contract with the supplier.
e. How do you back up your data and with who e.g. Backup as a Service –
Lee

Please note the ITFOIResponse mailbox is unattended please do not to reply
to this email.

Should you have any feedback or further queries, please contact
[email address] .

Yours sincerely

Business Office Administrator
Oldham Council
Customer, Digital and Technology
Civic Centre Level 5
West Street, Oldham, OL1 1UT

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References

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2. http://www.oldham.gov.uk/dataprotection