Telephony & Storage

The request was successful.

Dear Northumberland County Council,

1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are currently in place
b. When is your contract renewal date?
c. Who maintains your telephony system(s)?
d. Do you use Unified Communications or Collaboration tools , if so which ones?
2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5
b) Which partner looks after your Microsoft tenant?
c) Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?
3. Storage
a. Does your organisation use on-premise or cloud storage or both?
b. Please confirm the on-premise hardware manufacturer
c. Please confirm your cloud storage provider
d. What is your annual spend on cloud storage?
e. How do you back up your data and with who e.g. Backup as a Service

Yours faithfully,

Philip Mansfield

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Northumberland County Council

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Our Ref: 11291  

Dear Mr Mansfield,

INFORMATION REQUEST

Thank you for your request for information which will be dealt with under
the terms of the Freedom of Information Act 2000.

In some circumstances a fee may be payable and if that is the case, we
will let you know the likely charges before proceeding.

If you have any queries about this matter please contact us. Please
remember to quote the reference number above in any future communications.

Kind regards,
 
Julia

Information Governance Office
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF

Tel: 0345 600 6400
Email: [Northumberland County Council request email]
Web: http://www.northumberland.gov.uk

Northumberland County Council

1 Attachment

Our Ref: 11291   

Dear Enquirer,

FREEDOM OF INFORMATION ACT REQUEST

I refer to your Freedom of Information request in relation to Telephony,
Microsoft and Storage

Right of Access

Section 1(1) of the Act provides any person making a request for
information to a public authority is entitled.

(a) to be informed in writing by the public authority whether it holds
information of the description specified in the request (which Section
1(6) of the Act designates as the "duty to confirm or deny"), and

(b) if that is the case, to have that information communicated to him.

The right is to obtain access to the information itself and not to the
document or record which contains it.

The Act creates a general right of access to information held by public
authorities subject to various exemptions.

Northumberland County Council confirms that it holds the information you
have requested, please see the following information in response.

Q.1 Telephony and UC/ Collaboration
MS Teams Telephony
Q.1a Please confirm the manufacturer of your telephony system(s) that are
currently in place
Microsoft
Q.1b When is your contract renewal date?
31^st September 2022 - Renewal in progress
Q.1c Who maintains your telephony system(s)?
Gamma / Microsoft
Q.1d Do you use Unified Communications or Collaboration tools , if so
which ones?
Microsoft Teams
Q.2 Microsoft
Q.2a What Microsoft 365 licence do you have across the business e.g. E3,
E5
A mix of E1 and E3 licenses
Q.2b Which partner looks after your Microsoft tenant?
Phoenix Software
Q.2c Where do you host your applications? Do you have on-premise
infrastructure or do you host your applications in public or private
cloud? Which?
95% On premesis.  Handful of apps hosted in Cloud
Q.3 Storage
Q.3a Does your organisation use on-premise or cloud storage or both?
Both
Q.3b Please confirm the on-premise hardware manufacturer
NetApp
Q.3c Please confirm your cloud storage provider
Microsoft and Amazon
Q.3d What is your annual spend on cloud storage?
Microsoft - approx £300
AWS - approx £27,000
Q.3e How do you back up your data and with who e.g. Backup as a Service
MS backup - Veeam backup to AWS
Backup as a Service - Proact

Complaints

If you are unhappy with the way your request for information has been
handled, you can request an internal review by writing within 2 months
from the date of this response to the Information Governance Office:

Information Governance Office, Northumberland County Council, County Hall,
Morpeth, NE61 2EF
Email: [Northumberland County Council request email]

Information Commissioner

If you remain dissatisfied with the handling of your request, you have a
right by Section 50 of the Act to apply to the Information Commissioner
for a decision as to whether your request has been dealt with in
accordance with the requirements of the Act at:

The Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113, Email: [email address]

There is no charge for making an appeal.

Yours faithfully,

FOI Coordinator -
Information Governance Office
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF

Tel: 0345 600 6400
Email: [Northumberland County Council request email]
Web: [1]http://www.northumberland.gov.uk

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