Telephony, Call Centre, Unified Communications and Collaboration - FOI request

The request was partially successful.

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below.

Telephony, Call Centre, Unified Communications and Collaboration:
https://www.contractsfinder.service.gov....

The details we require are:
• Suppliers who applied for inclusion on each framework/contract and were successful & not successful at the PQQ & ITT stages
• Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date
• Start date & duration of framework/contract?
• Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension?
• Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed?
• Who is the senior officer (outside of procurement) responsible for this contract?

Thank you for your help,

Yours sincerely,
David Smith

info, Lancaster City Council

Dear David Smith,

I write to confirm receipt of your request for information, which was
received on 30th June 2021 and is now being processed under the Freedom of
Information Act 2000. Your request has been given the unique reference
number as stated in the subject header above and you should quote this
reference number in all correspondence. You should receive our response
within 20 working days; this means that you can expect to receive the
requested information by 28th July 2021. If we are unable to deal with
your request within that time limit or the Council does not hold the
information or there is a reason for it to be withheld, we will promptly
advise you in writing.

If you have any queries or concerns then please do not hesitate to contact
me. Please remember to quote the reference number above in any future
communications.

Kind regards,

 

J. McGrath

Information Governance Officer

Deputy Data Protection Officer

 

Lancaster City Council

[1][Lancaster City Council request email]

01524 582000

 

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References

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info, Lancaster City Council

Dear David Smith,

Freedom of Information Request - Ref: FOI 4123

Thank you for your request received on 30th June 2021 in which you asked
for the following information from Lancaster City Council:

 

 1. Suppliers who applied for inclusion on each framework/contract and
were successful & not successful at the PQQ & ITT stages
 2. Actual spend on this contract/framework (and any sub lots), from the
start of the contract to the current date
 3. Start date & duration of framework/contract?
 4. Is there an extension clause in the framework(s)/contract(s) and, if
so, the duration of the extension?
 5. Has a decision been made yet on whether the framework(s)/contract(s)
are being either extended or renewed?
 6. Who is the senior officer (outside of procurement) responsible for
this contract?

 

Your request has been handled under the Freedom of Information Act 2000
(FOIA).

 

Response

 

 1. All our procurement contracts and tendering are available on our
website:
[1]http://www.lancaster.gov.uk/sites/busine...
 2. £160,000
 3. April 2017 – September 2020
 4. No
 5. Contract ended
 6. Joe Edmondson, ICT Operations Manager, [email address]

 

If you have any queries or concerns about this response, please contact
this office. For details of how to appeal a decision we have made, see
below.

 

 

How to Appeal

 

Internal Review

If you are not satisfied with this response, you have the right to an
internal review.  The handling of your request will be looked at by
someone who was not responsible for the original case, and they will make
a decision as to whether we answered your request correctly.

 

If you would like to request a review, please write or send an email to
the Council at the following address:

 

Information Governance

Lancaster City Council

Town Hall

Dalton Square

Lancaster

LA1 1PJ

 

Email:  [2][Lancaster City Council request email]

 

Information Commissioner’s Office

 

If you remain dissatisfied after an internal review decision, you have the
right to apply to the Information Commissioner’s Office. The Commissioner
is an independent regulator who has the power to direct us to respond to
your request differently if she considers that we have handled it
incorrectly.

 

You can contact the Information Commissioner’s Office at the following
address:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a
national rate number

Website:  [3]https://ico.org.uk/global/contact-us/

 

 

Re-use of Public-Sector Information

 

Some of the information that we provide in response to FOIA requests will
be subject to copyright protection. In most cases the copyright will be
owned by Lancaster City Council. The copyright in other information may be
owned by another person or organisation, as indicated on the information
itself.

 

You are free to use any information supplied for your own non-commercial
research or private study purposes. The information may also be used for
any other purpose allowed by a limitation or exception in copyright law,
such as news reporting. However, any other type of re-use, for example by
publishing the information in analogue or digital form, including on the
internet, will require the permission of the copyright owner.

 

For information where the copyright is owned by Lancaster City Council,
please contact this office if you would like to request permission.

 

For information where the copyright is owned by another person or
organisation you must apply to the copyright owner to obtain their
permission.

 

 

Yours sincerely

 

J. McGrath

Information Governance Officer

Deputy Data Protection Officer

 

Lancaster City Council

[4][Lancaster City Council request email]

01524 582000

 

 

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