Telephony and storage

The request was successful.

Dear Ulster University,

1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are currently in place
b. When is your contract renewal date?
c. Who maintains your telephony system(s)?
d. Do you use Unified Communications or Collaboration tools , if so which ones?
2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5
b) Which partner looks after your Microsoft tenant?
c) Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?
3. Storage
a. Does your organisation use on-premise or cloud storage or both?
b. Please confirm the on-premise hardware manufacturer
c. Please confirm your cloud storage provider
d. What is your annual spend on cloud storage?
e. How do you back up your data and with who e.g. Backup as a Service

Yours faithfully,

Philip Mansfield

foi, Ulster University

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foi, Ulster University

Dear Philip Mansfield

 

We acknowledge receipt of your recent request under the provisions of the
Freedom of Information Act 2000 (ref FOIA/23/033).  Your request is
receiving attention and we hope to have a response to you no later than 23
March 2023

 

Regards

 

Azlina Cohen

 

show quoted sections

foi, Ulster University

Dear Philip Mansfield

 

RESPONSE FOIA/23/033

 

Further to your Freedom of Information request, please view Ulster
University’s response as follows –

 

 1. Telephony and UC/ Collaboration

 

a. Please confirm the manufacturer of your telephony system(s) that are
currently in place   Microsoft Teams

b. When is your contract renewal date?   Part of the Microsoft Campus
Agreement

c. Who maintains your telephony system(s)?   Microsoft with technical
support partner Nasstar

d. Do you use Unified Communications or Collaboration tools , if so which
ones?   Microsoft Teams

 

 2. Microsoft

 

a) What Microsoft 365 licence do you have across the business e.g. E3,
E5   A5

b) Which partner looks after your Microsoft tenant?   Managed in-house

c) Where do you host your applications? Do you have on-premise
infrastructure or do you host your applications in public or private
cloud? Which?   We use a hybrid cloud approach

 

 3. Storage

 

a. Does your organisation use on-premise or cloud storage or both?  Both

b. Please confirm the on-premise hardware manufacturer   EMC

c. Please confirm your cloud storage provider   Azure and Faction

d. What is your annual spend on cloud storage?   Commercially sensitive

e. How do you back up your data and with who e.g. Backup as a Service  
On-premise capability, combined with cloud capability

 

If you are unhappy with how the University has dealt with your request you
may raise the matter under the University's internal review process for
FOI requests. Please submit written details of your appeal to Clare
Jamison, University Secretary, University of Ulster, Coleraine BT52 1SA,
email at [1][email address] The University will normally
undertake to issue a decision on an appeal within 20 working days of
receipt.

 

If you do not wish to submit an appeal to the University in relation to
your request or if you are unhappy with the outcome of an appeal you may
apply to the Office of the Information Commissioner. Full particulars of
the FOI Act including the Information Commissioner's address may be found
at [2]www.ico.org.uk

 

Yours sincerely

 

Azlina Cohen

 

This email and any attachments are confidential and intended solely for
the use of the addressee and may contain information which is covered by
legal, professional or other privilege. If you have received this email in
error please notify the system manager at [email address] and
delete this email immediately. Any views or opinions expressed are solely
those of the author and do not necessarily represent those of Ulster
University.
The University's computer systems may be monitored and communications
carried out on them may be recorded to secure the effective operation of
the system and for other lawful purposes. Ulster University does not
guarantee that this email or any attachments are free from viruses or 100%
secure. Unless expressly stated in the body of a separate attachment, the
text of email is not intended to form a binding contract. Correspondence
to and from the University may be subject to requests for disclosure by
3rd parties under relevant legislation.
The Ulster University was founded by Royal Charter in 1984 and is
registered with company number RC000726 and VAT registered number
GB672390524.The primary contact address for Ulster University in Northern
Ireland is Cromore Road, Coleraine, Co. Londonderry BT52 1SA

References

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2. http://www.ico.org.uk/