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Processing Freedom of Information Request
Freedom of Information #24859
Dear Philip Mansfield,

We have started processing your Freedom of Information request. A response
may take up to 20 working days. If you have not received a response after
24/05/2024 , please contact the council ([email address]).

Your Freedom of Information reference number is #24859.

Regards,

Freedom of Information Officer
Stratford-on-Avon District Council

══════════════════════════════════════════════════════════════════════════

Dear Stratford on Avon District Council,

1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are
currently in place
b. When is your contract renewal date?
c. Who maintains your telephony system(s)?
d. Do you use Unified Communications or Collaboration tools , if so which
ones?
2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5
b) Which partner looks after your Microsoft tenant?
c) Where do you host your applications? Do you have on-premise
infrastructure or do you host your applications in public or private
cloud? Which?
3. Storage
a. Does your organisation use on-premise or cloud storage or both?
b. Please confirm the on-premise hardware manufacturer
c. Please confirm your cloud storage provider
d. What is your annual spend on cloud storage?
e. How do you back up your data and with who e.g. Backup as a Service

Freedom of Information Response
#24859
Dear Philip Mansfield

Further to your request, please see the following response:

1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are
currently in place
Mitel & MS Teams (M365)
b. When is your contract renewal date?
July 2024 & Dec 2026 (M365)
c. Who maintains your telephony system(s)?
4Sight Communications & In-house ICT
d. Do you use Unified Communications or Collaboration tools , if so which
ones? MS Teams (M365)

2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5
E3
b) Which partner looks after your Microsoft tenant?
Phoenix Software
c) Where do you host your applications? Do you have on-premise
infrastructure or do you host your applications in public or private
cloud? Which?
On-premises

3. Storage
a. Does your organisation use on-premise or cloud storage or both? Both
b. Please confirm the on-premise hardware manufacturer? HPE
c. Please confirm your cloud storage provider? M365
d. What is your annual spend on cloud storage? Part of M365 E3
e. How do you back up your data and with who e.g. Backup as a Service.
Backup as a Service? Nviron (M365), Veritas (On-premises)

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. An internal review request should be
submitted in writing within 40 working days of receiving the original
reply and should be addressed to:

Information Governance Department,
Stratford-on-Avon District Council,
Elizabeth House,
Church Street,
Stratford-upon-Avon,
Warwickshire
CV37 6HX.

You may make a request for an Internal Review in direct reply to this
message.

If you are dissatisfied with The Council's response to an internal review
you have requested, you have the right to make a complaint to the
Information Commissioner's Office. You can contact the ICO using the
information below;

Tel: 0303 123 1113
Live chat: https://ico.org.uk/make-a-complaint/

Regards,

Freedom of Information Officer
Stratford-on-Avon District Council