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Water Lane  

Wilmslow 

Cheshire SK9 5AF 

Telephone: 0303 123 1113 

Website: [1]www.ico.org.uk  

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South Kesteven District Council 

[2][South Kesteven District Council request email] 

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Dear Philip Mansfield

Thank you for your enquiry 635722.

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30/Apr/2024 10:01:38:

Request:

1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are
currently in place b. When is your contract renewal date?
c. Who maintains your telephony system(s)?
d. Do you use Unified Communications or Collaboration tools , if so which
ones?
2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5
b) Which partner looks after your Microsoft tenant?
c) Where do you host your applications? Do you have on-premise
infrastructure or do you host your applications in public or private
cloud? Which?
3. Storage
a. Does your organisation use on-premise or cloud storage or both?
b. Please confirm the on-premise hardware manufacturer c. Please confirm
your cloud storage provider d. What is your annual spend on cloud storage?
e. How do you back up your data and with who e.g. Backup as a Service

Decision:

1. Telephony and UC/ Collaboration

a. Please confirm the manufacturer of your telephony system(s) that are
currently in place? Mitel
b. When is your contract renewal date? September 2025
c. Who maintains your telephony system(s)? Internal & 4Sight
d. Do you use Unified Communications or Collaboration tools , if so which
ones? MiCollab

2. Microsoft

a) What Microsoft 365 licence do you have across the business e.g. E3, E5?
E3
b) Which partner looks after your Microsoft tenant? Phoenix Software
c) Where do you host your applications? Do you have on-premise
infrastructure or do you host your applications in public or private
cloud? Which? On-premise

3. Storage

a. Does your organisation use on-premise or cloud storage or both?
On-Premise
b. Please confirm the on-premise hardware manufacturer? Dell
c. Please confirm your cloud storage provider d. What is your annual spend
on cloud storage? N/A
e. How do you back up your data and with who e.g. Backup as a Service?
Veeam using on-premise storage and Tape

Your right of appeal:

If you have any queries or concerns regarding this decision, please email:
[South Kesteven District Council request email]

If you are unhappy with the service you have received in relation to your
request and wish to make a request for an internal review of the SKDC
decision, you should email: [South Kesteven District Council request email] and quote ‘FOI review
request’ in the subject line.

If you are not satisfied with the outcome of the internal review, you may
apply directly to the Information Commissioner for a decision. Generally,
the ICO cannot make a decision unless you have exhausted the procedure
provided by the council. The Information Commissioner can be contacted at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 0303 123 1113

Website: www.ico.org.uk

The information we have supplied to you may contain intellectual property
rights of South Kesteven District Council. Your use of the information
must be strictly in accordance with the Copyright Designs and Patents Act
1988 (as amended), or other applicable legislation. In particular, you
must not re-use this information for any commercial purpose. If you would
like to re-use this information for any commercial purpose you must make a
formal request to us under the Re-Use of Public Sector Information
Regulations 2015. Please email us at [South Kesteven District Council request email].

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