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Telephone services used for triaging

Helen Bodrem made this Freedom of Information request to Northamptonshire Healthcare NHS Foundation Trust

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Dear Northamptonshire Healthcare NHS Foundation Trust,

Q1. Which mental health services teams use telephone-based processes as part of their
triaging of clients referred to their service?

Q2. Are you able to furnish me with copies of draft or completed policies or procedures which are
about or mention telephone-based triaging processes used by any or some of those teams?

Yours faithfully,

Helen Bodrem

Freedom of Information NHFT, Northamptonshire Healthcare NHS Foundation Trust

Dear requester

Thank you for your request for information made under the Freedom of Information Act (2000). We anticipate that we will be able to provide you with a response within 20 working days. This request has been logged under reference FOI0715007.

Yours sincerely,

The Freedom of Information Team
Information Governance Team Office
CG08/09
Campbell House
Northampton
NN1 3EB
Email: [Northamptonshire Healthcare NHS Foundation Trust request email] | Web: http://www.nht.nhs.uk

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Freedom of Information NHFT, Northamptonshire Healthcare NHS Foundation Trust

3 Attachments

Dear Ms Bodrem,

 

Our Ref: FOI0715007

 

Please find the attached response to your recent request for information.

Your feedback is important to us, we would be grateful if you could please
complete, to enable us to continue to improve our services.

 

[1]https://www.surveymonkey.com/s/NC87QPD   

 

Yours sincerely,

 

The Freedom of Information Team

 

Information Governance Team Office

CG08/09

Campbell House

Northampton

NN1 3EB

Email: [Northamptonshire Healthcare NHS Foundation Trust request email] | Web: [2]http://www.nht.nhs.uk

 

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References

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1. https://www.surveymonkey.com/s/NC87QPD
2. http://www.nht.nhs.uk/

We don't know whether the most recent response to this request contains information or not – if you are Helen Bodrem please sign in and let everyone know.