Telephone Numbers

Robert Eriksohn made this Freedom of Information request to Department for Work and Pensions

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was refused by Department for Work and Pensions.

Robert Eriksohn

Dear Sir or Madam,

Pursuant to my request dated 28th January 2009 which can be found at: http://www.whatdotheyknow.com/request/te.... You state BDC’s “do not have a geographical single number. BDC’s have their own dedicated geographical telephone numbers” This seems to be a contradiction to the details you provided, which consisted of non-geographical telephone numbers – please could you provide the geographical ones.

For what reason do you use 0845 numbers instead of those starting 01xxx, 02xx or 03xx and who made this decision and when? Was any public consultation carried out?

Ofcom states on its web site: “We do, however, encourage public bodies to use the cheaper 03 number range where possible” http://www.ofcom.org.uk/consumeradvice/l.... What consideration has been made to implementing Ofcom’s advice?

Yours faithfully,

Robert Eriksohn

DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

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Robert Eriksohn

Dear Sir or Madam,

I notice that I am yet to recive a reply to my reqest, please could you inform me as to when one will be recived.

May I remind you that under the Freedom of Information Act a reply should be sent no later than 20 working days from recipt or an explination of the delay with a date for responce.

Yours sincerely,

Robert Eriksohn

DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

This is an automated confirmation that your request for information has
been received at the DWP Central FoI Team.

We will forward your request to the relevant information owner within the
Department who will respond to you direct.

Should you also have any further queries in connection with this request
do please contact us.

For further information on the Freedom of Information Act within DWP
please click on the link below.

[1]http://www.dwp.gov.uk/foi/

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

References

Visible links
1. http://www.dwp.gov.uk/foi/

DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

1 Attachment

Dear Mr Eriksohn

Please see attached response to your FoI request.

Kind regards

Central FoI Team

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Robert Eriksohn

Dear Sir or Madam,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'Telephone Numbers'.

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/te...

I fail to see how this would bring the system to a grinding halt as it has worked in the past. Also there are telephone providers other than bt which itself charges considrably more for calls to non-geographic numbers with it's tariff aimed specifically at those on benifit.

For these reasons I would be greatfull if you could reconsider the exemption.

Additionaly I take it from the strikeing out that you will no longer call someone back where they would find it difficult to meet the cost.

Can explain what is ment by the term 'standard rate' when refering to call costs.

Yours faithfully,

Robert Eriksohn

DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

This is an automated confirmation that your request for information has
been received at the DWP Central FoI Team.

We will forward your request to the relevant information owner within the
Department who will respond to you direct.

Should you also have any further queries in connection with this request
do please contact us.

For further information on the Freedom of Information Act within DWP
please click on the link below.

[1]http://www.dwp.gov.uk/foi/

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

References

Visible links
1. http://www.dwp.gov.uk/foi/

DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

1 Attachment

Dear Mr Eriksohn

Please see attached response to your FoI request.

Kind regards

Central FoI Team

show quoted sections