Telecommunications Request

The request was successful.

Dear Abbots Green Community Primary School, Bury St Edmunds,

Good Afternoon,

My name is James Kendrick, I am contacting you from Tele-Response Limited, we deal with Telephone System Maintenance and Support as well as a Number of other Services in the Communications Industry including Broadband and Mobile phone usage.

With this in mind we would like to request the following information under the Freedom of Information Act, please let me know if the information I have requested is Confidential or if there is a Cost attached in its retrieval. -

1. Phone System

a. What Manufacturer is your phone system?
b. When date does your support contract come up for renewal on the Phone System?
c. What is the current cost of the phone system Support?
d. Which Company is the support Contract with?
e. What procurement route do they use for this, is there a preferred framework

2. Local Area Network

a. What Manufacturer is your LAN Network?
b. What date does your support contract come up for renewal on the LAN Network?
c. What is the current cost of the LAN Network Support?
d. Which company is the support contract with?
e. What procurement route do they use for this, is there a preferred framework

3. Broadband

a. What Provider of Broadband are you using?
b. What is the date for the Contract for Broadband Renewal?
c. What is the Current Cost of the Broadband?
d. What procurement route do they use for this, is there a preferred framework

4. Data Centre

a. Do you use offsite/Third Party Data Centres?
b. What Services and how big are the offsite facilities?
c. When are the contracts due for renewal?

5. Cloud Services

a. Do you use third Party Cloud services?
b. What services are used and what size are these?
c. When are the contracts due for renewal?
d. What procurement route do they use for this, is there a preferred framework

6. Contacts

a. Who is responsible for ICT in the organisation and what are their contact details?
b. Who is responsible for ICT Infrastructure in the organisation and what are their contact details?

Thank you for your help with this Matter at this time. I appreciate that this information may take some time to pull together.

If you are able to advise how long the Request will take, that would be much appreciated

In order to contact us with this information, please feel free to email me on [email address] or Send the information to - Tele-Response Limited, Unit F21, Main Building, Kestrel Court, Harbour Road, Portishead, BS20 7AN

Thank you for your help

Yours faithfully,

James Kendrick

Sue Lewis, Abbots Green Community Primary School, Bury St Edmunds

Dear Sirs

In answer to your request:

1a - Samsung
1b - November 2016
1c - £350 per annum
1d - Ladybird Communications
1e - Suffolk County Council

2a - TP Link and HP
2b - ongoing
2c - unknown
2d - Suffolk County Council and JC ComTech
2e - Suffolk County Council

3a - Suffolk County Council
3b - March 2016
3c - £3,849 per annum
3d - Suffolk County Council
3e - Suffolk County Council

4 - No

5a - Yes
5b - Office 365
5c - Ongoing
5d - Suffolk County Council

6 - Head teacher; [email address]

Regards

Sue

Sue Lewis
Strategic Business Manager
Abbots Green CP School
01284 718818

________________________________________
From: HT
Sent: 17 November 2015 15:52
To: Sue Lewis
Subject: Fw: Freedom of Information request - Telecommunications Request

Do you think this is for real??
Hx

________________________________________
From: James Kendrick <[FOI #302990 email]>
Sent: 17 November 2015 14:20
To: HT
Subject: Freedom of Information request - Telecommunications Request

Dear Abbots Green Community Primary School, Bury St Edmunds,

Good Afternoon,

My name is James Kendrick, I am contacting you from Tele-Response
Limited, we deal with Telephone System Maintenance and Support as
well as a Number of other Services in the Communications Industry
including Broadband and Mobile phone usage.

With this in mind we would like to request the following
information under the Freedom of Information Act, please let me
know if the information I have requested is Confidential or if
there is a Cost attached in its retrieval. -

1. Phone System

a. What Manufacturer is your phone system?
b. When date does your support contract come up for renewal on the
Phone System?
c. What is the current cost of the phone system Support?
d. Which Company is the support Contract with?
e. What procurement route do they use for this, is there a
preferred framework

2. Local Area Network

a. What Manufacturer is your LAN Network?
b. What date does your support contract come up for renewal on the
LAN Network?
c. What is the current cost of the LAN Network Support?
d. Which company is the support contract with?
e. What procurement route do they use for this, is there a
preferred framework

3. Broadband

a. What Provider of Broadband are you using?
b. What is the date for the Contract for Broadband Renewal?
c. What is the Current Cost of the Broadband?
d. What procurement route do they use for this, is there a
preferred framework

4. Data Centre

a. Do you use offsite/Third Party Data Centres?
b. What Services and how big are the offsite facilities?
c. When are the contracts due for renewal?

5. Cloud Services

a. Do you use third Party Cloud services?
b. What services are used and what size are these?
c. When are the contracts due for renewal?
d. What procurement route do they use for this, is there a
preferred framework

6. Contacts

a. Who is responsible for ICT in the organisation and what are
their contact details?
b. Who is responsible for ICT Infrastructure in the organisation
and what are their contact details?

Thank you for your help with this Matter at this time. I appreciate
that this information may take some time to pull together.

If you are able to advise how long the Request will take, that
would be much appreciated

In order to contact us with this information, please feel free to
email me on [email address] or Send the information to -
Tele-Response Limited, Unit F21, Main Building, Kestrel Court,
Harbour Road, Portishead, BS20 7AN

Thank you for your help

Yours faithfully,

James Kendrick

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