Telecare monitoring - in-house or outsourced provision

Debra A made this Freedom of Information request to Torbay Borough Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Torbay Borough Council did not have the information requested.

Debra A
Delivered

Dear Torbay Borough Council,

Please can you provide under the Freedom of Information Act details with respect to your provision of assisted technology and monitoring services provided by the local authority:

1. Does the local authority provide telecare monitoring services in-house or are these services outsourced to a third party?
2. If the monitoring services are delivered by the local authority can you please provide contact details of the person managing the service (please provide name, job title, email address and phone number)
3. If the monitoring services are provided by a third party please supply the name of the organisation.
4. If the monitoring services are delivered by the local authority can you please can you please supply the name of the platform used.
5. How far ahead are you with the analogue to digital switch?

Yours faithfully,

Debra A

Link to this Report
Torbay Council, Torbay Borough Council

1 Attachment

FOI/EIR
Our reference: 12060578

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Dear Debra A
 
Thank you for your request for information received on 22 July 2024.
 
Please find attached our response to your request.
 
Yours faithfully
Information Governance

 
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Link to this Report