Telecare monitoring – in-house or outsourced provision

Oliver Saunders made this Freedom of Information request to North West Leicestershire District Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

North West Leicestershire District Council did not have the information requested.

Oliver Saunders
Delivered

Dear North West Leicestershire District Council,

Please can you provide under the Freedom of Information Act details with respect to your provision of assisted technology and monitoring services provided by the local authority:

1. Does the local authority provide telecare monitoring services in-house or are these services outsourced to a third party?

2. If the monitoring services are delivered by the local authority can you please provide contact details of the person managing the service (please provide name, job title, email address and phone number)

3. If the monitoring services are provided by a third party, please supply the name of the organisation.

4. If the monitoring services are delivered by the local authority can you please can you please supply the name of the platform used.

5. How far ahead are you with the analogue to digital switch?

Yours faithfully,

Oliver Saunders

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North West Leicestershire District Council

Dear Oliver Saunders,

Thank you for your request. Unfortunately the matter is not handled by
North West Leicestershire District Council, it is managed at a county
level.

Please forward your request, to [1][email address].

Yours sincerely,

Information Governance Team

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NWLDC
Council Office
Whitwick Road
Coalville
Leicestershire
LE67 3FJ
01530 454545
[North West Leicestershire District Council request email]

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