Technology Enabled Care Solutions

Dear Mr [Name removed]

Please note that, as your Freedom of Information request relates to Council services which have been devolved to Angus HSCP, it has been forwarded to the relevant section in Angus Council for processing. They will be in touch with you in due course.

Kind regards

Sandra Johnston
Personal Assistant to Chief Officer
Angus Health & Social Care Partnership

________________________________________
From: [Name removed] [Name removed] <[FOI #555060 email]>
Sent: 21 February 2019 21:55
To: TAYSIDE, Hsciangus (NHS TAYSIDE)
Subject: Freedom of Information request - Technology Enabled Care Solutions

Dear Angus Health and Social Care Partnership,

FREEDOM OF INFORMATION REQUEST

I would be grateful if you could provide the following information related to Technology Enabled Care services:

1. Total number of Memrabel devices provided to service users.
2. Total number of Pivotell devices provided to service users.
3. Assessment used to assess for technology enabled care devices.
4. List of technology enabled care solutions currently funded by the council
4. Average wait for assessment for technology enabled care solutions.
5. Average wait for social care assessment.

Please do not hesitate to contact me should you require any clarification.

Yours faithfully,

[Name removed] [Name removed]

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show quoted sections

Dear Mr [Name removed]

Request for Information

Thank you for your request for information dated 25 February 2019
(received by the Angus Health and Social Care Partnership on the same
date) which has been passed to me for attention.

Angus Council provides the telecare and community alarm service for Angus
on our behalf and the following information has been provided by that
service.

You have requested the following information and I have provided our
response in bold type.

1. Total number of Memrabel devices provided to service users.

Nil.

2. Total number of Pivotell devices provided to service users.

We have a small number in old stock but they are not in use as we have
been unable to agree who is responsible for filling them

.

3. Assessment used to assess for technology enabled care devices.

Need assessed as part of a comprehensive health and social care
assessment.

4. List of technology enabled care solutions currently funded by the
council

See attached document.

5. Average wait for assessment for technology enabled care solutions.

Normally 3 to 4 days.

6. Average wait for social care assessment.

Approximately 14 days

In compiling responses to information requests we invariably use
information which is routinely published on the [1]Council’s website or
through its [2]Publication Scheme.  If you require further information
please first check that the information you want is not routinely
published as any such information is exempt from release in terms of
Section 25 of the Freedom of Information (Scotland) Act 2002 or Regulation
6(1)(b) of the Environmental Information (Scotland) Regulations 2004.

I hope that this information is of some help to you.  Please note that the
information contained in this reply is believed to be accurate as at
today’s date (unless otherwise indicated) but no warranty is given. 
Further, Angus Council does not accept liability for any loss, injury or
damage which arises from the use of the information contained in this
reply either by you or by any other party.  Please refer to the
information set out in the Appendix which explains your right to complain
if you are unhappy with how the Council has dealt with your request.

If you have any queries, please ask for me on 03452 777 778 or e-mail 
[3][email address]

Yours sincerely

[4]Sig

Keith Whitefield

Data Protection Officer

Attachment: “Peripheral Equipment Description.doc”

APPENDIX

FREEDOM OF INFORMATION (SCOTLAND) ACT 2002

ENVIRONMENTAL INFORMATION (SCOTLAND) REGULATIONS 2004

INSPIRE (SCOTLAND) REGULATIONS 2009

Your Right to Complain to the Council

If you are dissatisfied with the way in which Angus Council has dealt with
your request for information under any of the above statutory instruments,
you have a right to ask the council to review its actions and/or decisions
regarding your request. If you wish to do this, you should make your
request to the Head of Legal & Democratic Services, Angus Council, Angus
House, Orchardbank Business Park, Forfar DD8 1AN or e-mail
[5][email address] within 40 working days.

Your request must:

·         be in writing (or recordable format);

·         give your name and address for correspondence;

·         give details of the information which you originally requested
from the council;  and

·         give the reasons why you are dissatisfied with the way in which
your application for information has been dealt with.

Your application for review will then be considered by the council’s
review panel.  The review panel will write to you informing you of its
decision not later than 20 working days after receipt of your request for
a review. The review panel will also provide you with a statement of its
reasons for arriving at the decision it has made.

Your Right to Complain to the Scottish Information Commissioner:

If you are dissatisfied with a decision of the council's review panel (or
where the review panel has not provided you with a response), you have the
right to apply to the Scottish Information Commissioner for a decision as
to whether your request for information has been dealt with by the council
in accordance with the above statutory instruments.

Your application to the Scottish Information Commissioner must:

o be in a recordable format (letter, e-mail, audio tape etc);

o give your name and address for correspondence.
o give details of the request for information which you originally
requested from the council;
o give details of why you were dissatisfied with the council’s response
to your original request;
o give details of why you were dissatisfied with the decision of the
council's review panel.

In the case of an EIR or FOI request your application to the Scottish
Information Commissioner must be made within 6 months of receipt of the
decision of the council’s review panel (or within 6 months of the date
that the review panel should have responded).  No such time limit applies
under the 2009 Regulations.

The Scottish Information Commissioner can be contacted at:-

Scottish Information Commissioner, Kinburn Castle, Doubledykes Road, St
Andrews, Fife, KY16 9BS; Telephone - 01334 464610; Fax - 01334 464611;
Email - [email address])

+------------------------------------------------------------------------+
| |Keith Whitefield | |
| |Programme Manager & Data Protection Officer | |
| |Angus Health and Social Care Partnership | |
| |Improvement & Development Team | |
| |Angus House, Orchardbank Business Park | |
|[6]AHSCP|Forfar, DD8 1AN   Tel: (01307) 474156     Mob: |[10]PBD small|
| |07876 037194 | |
| |[7][email address]      | |
| |[8][email address] | |
| | | |
| | Website: [9]www.AngusHSCP.scot | |
+------------------------------------------------------------------------+

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