Dear Sir/Madam,

Thank you for your information request.

If you are making a request for information under FOI(S)A we will respond
within the statutory timeframe of 20 working days.

If you are making a request for environmental information under EIRs we
will aim to respond within the statutory timeframe of 20 working days.
However, for requests of a complex nature it could take us up to 40
working days. If so we will write and tell you this.

If you are making a request for information under DPA/GDPR we will respond
within the statutory timeframe of one month except in the case of complex
or numerous requests in which case this period may be extended by up to a
further two months. If so we will write and tell you this.

Information Requests Privacy Notice: [1]https://tinyurl.com/yac8kodc

Regards,
Aberdeenshire Information Enquiries

References

Visible links
1. https://tinyurl.com/yac8kodc

Dear Sir/Madam,

Thank you for your information request.

If you are making a request for information under FOI(S)A we will respond
within the statutory timeframe of 20 working days.

If you are making a request for environmental information under EIRs we
will aim to respond within the statutory timeframe of 20 working days.
However, for requests of a complex nature it could take us up to 40
working days. If so we will write and tell you this.

If you are making a request for information under DPA/GDPR we will respond
within the statutory timeframe of one month except in the case of complex
or numerous requests in which case this period may be extended by up to a
further two months. If so we will write and tell you this.

Information Requests Privacy Notice: [1]https://tinyurl.com/yac8kodc

Regards,
Aberdeenshire Information Enquiries

References

Visible links
1. https://tinyurl.com/yac8kodc

Dear Sir/Madam,

Thank you for your enquiry. 

Dear Aberdeenshire Health and Social Care Partnership,

FREEDOM OF INFORMATION REQUEST

I would be grateful if you could provide the following information related
to Technology Enabled Care services:

1. Total number of Memrabel devices provided to service users.
2. Total number of Pivotell devices provided to service users.
3. Assessment used to assess for technology enabled care devices.
4. List of technology enabled care solutions currently funded by the
council
5 Average wait for assessment for technology enabled care solutions.
6. Average wait for social care assessment.

Please do not hesitate to contact me should you require any clarification.

Yours faithfully,

[Name removed] [Name removed]

In order to answer your enquiry accurately I require clarification on
question number three. Could you please advise of the exact type of
information you require regarding the Assessment used to assess for
technology enabled care devices?

Please note that your enquiry will not be progressed until we have
received the requested clarification.

Regards,

Aberdeenshire Freedom of Information Enquiries

Please include ‘10257 FOI: TEC Services' In the subject line of any
further e-mail correspondence.
This will aid our automated e-mail system reference your previous e-mail.

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This e-mail may contain privileged information intended solely for the use
of the individual to whom it is addressed. If you have received this
e-mail in error, please accept our apologies and notify the sender,
deleting the e-mail afterwards. Any views or opinions presented are solely
those of the e-mail's author and do not necessarily represent those of
Aberdeenshire Council.

Dh’fhaodadh fiosrachadh sochaire, a tha a-mhàin airson an neach gu bheil
am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain
fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a
chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e
beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a
thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’
riochdachadh beachdan Chomhairle Shiorrachd Obar Dheathain.

www.aberdeenshire.gov.uk

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Dear Sir/Madam,

Thank you for your email or website enquiry. We aim to respond in the
first instance within 5 working days.

Please reply directly to this email so the email history can be seen.

Yours sincerely,

Information Team (Communities)

Aberdeenshire Council

Tel: 01651 871240

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This e-mail may contain privileged information intended solely for the use
of the individual to whom it is addressed. If you have received this
e-mail in error, please accept our apologies and notify the sender,
deleting the e-mail afterwards. Any views or opinions presented are solely
those of the e-mail's author and do not necessarily represent those of
Aberdeenshire Council.

Dh’fhaodadh fiosrachadh sochaire, a tha a-mhàin airson an neach gu bheil
am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain
fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a
chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e
beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a
thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’
riochdachadh beachdan Chomhairle Shiorrachd Obar Dheathain.

www.aberdeenshire.gov.uk

--------------------------------------------------------------------------

Dear Sir/Madam,

Thank you for your information request.

If you are making a request for information under FOI(S)A we will respond
within the statutory timeframe of 20 working days.

If you are making a request for environmental information under EIRs we
will aim to respond within the statutory timeframe of 20 working days.
However, for requests of a complex nature it could take us up to 40
working days. If so we will write and tell you this.

If you are making a request for information under DPA/GDPR we will respond
within the statutory timeframe of one month except in the case of complex
or numerous requests in which case this period may be extended by up to a
further two months. If so we will write and tell you this.

Information Requests Privacy Notice: [1]https://tinyurl.com/yac8kodc

Regards,
Aberdeenshire Information Enquiries

References

Visible links
1. https://tinyurl.com/yac8kodc

Dear [Name removed] [Name removed]

Freedom of Information (Scotland) Act 2002 (“The Act”)

We refer to your request dated 21/02/2019, for the following information
TEC Services. 

We confirm that the Council holds the following information, which we
believe satisfies your request, and which is included below:

1. Total number of Memrabel devices provided to service users.

There are currently 4 Memrabel devices in use by service users.

2. Total number of Pivotell devices provided to service users.

There are currently 19 Pivotell devices in use by service users.

3. Assessment used to assess for technology enabled care devices.

Assessment for technology enabled care is undertaken as part of a range of
health and social care assessments by a range of staff (e.g. care manager,
occupational therapist etc) – to determine whether technology aids
provided by the Council such as community alarm or telecare would meet
some of the assessed needs of a client. Clients may also self-refer to the
Council for community alarm and numerous items of telecare equipment.
 Referrals from health or social care staff, or a self-referral from a
client, are sent to the Aberdeenshire Lifeline service who manage the
community alarm and telecare service provided by Aberdeenshire Council.
Where required, Aberdeenshire Lifeline will provide guidance and advice to
staff and/or clients on the solutions available from Aberdeenshire
Lifeline that meet the assessed need.

4. List of technology enabled care solutions currently funded by the
council.

              The following is a list of technology enabled care solutions
currently funded by the council: just checking, bed sensor, carbon
monoxide detector, chair sensor, community alarm, door sensor, enuresis
sensor, environmental control sensor, epilepsy sensor, extreme temp
sensor, fall detector, flashing beacon (linked to smoke detector), flood
detector, heat detector, key safe, medication reminder, medication
dispenser, memo minder (with voice message), memrabel, motion detector,
personal tracking system, property exit sensor, pendant (linked to CAS)
smoke detector, universal sensor, vibrating pillow alert, window sensor,
x10 lamp module.

5. Average wait for assessment for technology enabled care solutions.

An assessment for technology enabled care is frequently undertaken as part
of other health and social care assessments by a range of health and
social care staff, rather than a stand-alone activity. Referrals and
self-referrals for community alarm and telecare received by Aberdeenshire
Lifeline typically will be processed (with check of eligibility and
appropriateness of requested equipment) within 2 working days.

6. Average wait for social care assessment.

This information is not held.  Wait times will depend on risk and the
individuals’ needs.

Please contact me as the officer responsible for responding to your
request if you have any further queries.

If, for any reason, you are not satisfied with this response, please refer
to the further information attached.

Yours faithfully

Freedom of Information Co-ordinator

Health & Social Care Partnership

Further Information:

Aberdeenshire Council’s Review Procedure under the Freedom of Information
(Scotland) Act 2002 and the Environmental Information (Scotland)
Regulations 2004 can be accessed at the following link:

http://www.aberdeenshire.gov.uk/council-...

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This e-mail may contain privileged information intended solely for the use
of the individual to whom it is addressed. If you have received this
e-mail in error, please accept our apologies and notify the sender,
deleting the e-mail afterwards. Any views or opinions presented are solely
those of the e-mail's author and do not necessarily represent those of
Aberdeenshire Council.

Dh’fhaodadh fiosrachadh sochaire, a tha a-mhàin airson an neach gu bheil
am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain
fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a
chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e
beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a
thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’
riochdachadh beachdan Chomhairle Shiorrachd Obar Dheathain.

www.aberdeenshire.gov.uk

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