Technical Information

Response to this request is long overdue. By law, under all circumstances, Kent Fire and Rescue Service should have responded by now (details). You can complain by requesting an internal review.

Gabrielle Gibbons

Dear Kent Fire and Rescue Service,

Under the Freedom of Information Act 2000, I write to obtain the following information about the organisation’s information technology infrastructure equipment:

1. What is your annual IT Budget for 2020, 2021 & 2022?
2. Storage:

a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?

3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?

4. Security:
a. What security solutions are being utilised?
b. Do you have a SIEM?
c. Do you have a SOC? If so, is it in house or outsourced?
d. Is it 24/7?
e. Name and role for IT Manager(s) / Officer(s) primarily responsible for cybersecurity
f. Names of all cyber security vendor(s) you use
g. Cost, duration and end date for the above contract(s)/license(s)

5. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. When is your estimated backup refresh?
f. Do you already backup into the cloud?
g. Do you back up M365?

6. Number of Physical servers?

7. How far are you in your cloud strategy?
A. Not considering Cloud for the foreseeable future
B. Interested in Cloud, but have not started looking into it
C. Research Stage
D. Meeting with Suppliers
E. Consultancy
F. Started to integrate
G. Fully integrated

8. Do you use Azure or Amazon Web Services?

9. Which IT services do you outsource? When do the contracts end?

10. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.

11. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?

12. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.

13. Who is Head of IT? – Please provide contact details

14. Who is Head of Procurement? – Please provide contact details

15. Do you have a managed/shared service with any other F&R organisations?

16. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex)?

Yours faithfully,

Gabrielle Gibbons

Information Officer, Kent Fire and Rescue Service

1 Attachment

Dear Gabrielle,

 

This is an acknowledgment of your request made under the Freedom of
Information Act 2000. We will endeavour to respond to your request within
20 working days (05/07/2022).

 

 

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Please be aware that in order to assist you and process your request, Kent
and Medway Fire and Rescue Authority will need to collect and store some
of your personal data. For further information about this please refer to
our privacy statement and privacy notices.

 

[1]https://www.kent.fire-uk.org/hidden/priv...

 

Coronavirus

 

Please note that while we will always aim to process any FOI requests
within the statutory deadline of 20 working days, there may be delays to
this due to workload priorities changing in response to the coronavirus
pandemic. If this is the case, then we will get in contact with you to
advise you of any delay and the associated timescales.

 

Kind regards

 

Owain

 

 

Dr Owain Thompson AKC FRGS AIFireE | Information Officer | Kent Fire &
Rescue Service

The Godlands, Straw Mill Hill, Tovil, Maidstone, ME15 6XB | T: 01622
692121 | E: [2][Kent Fire and Rescue Service request email]

[3]KFRS email banner

 

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Information Officer, Kent Fire and Rescue Service

1 Attachment

Dear Gabrielle,

 

In response to your request made under the Freedom of Information Act
2000, I have answered each of your questions below.

 

If you are unhappy with the way we have handled your request, you may ask
for an internal review. Information about our review process is available
via the following link on our website.

 

[1]https://www.kent.fire-uk.org/freedom-inf...

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF

 

Kind regards

 

Owain

 

 

Dr Owain Thompson AKC FRGS AIFireE | Information Officer | Kent Fire &
Rescue Service

The Godlands, Straw Mill Hill, Tovil, Maidstone, ME15 6XB | T: 01622
692121 | E: [2][Kent Fire and Rescue Service request email]

[3]KFRS email banner

 

 

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