Technical Information

Response to this request is long overdue. By law, under all circumstances, Somerset Council should have responded by now (details). You can complain by requesting an internal review.

Gabrielle Gibbons

Dear Somerset County Council,

Under the Freedom of Information Act 2000, I write to obtain the following information about the organisation’s information technology infrastructure equipment:

1. What is your annual IT Budget for 2020, 2021 & 2022?

2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?

3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?

4. Security:
a. What security solutions are being utilised?
b. Do you have a SIEM?
c. Do you have a SOC? If so, is it in house or outsourced?
d. Is it 24/7?
e. Name and role for IT Manager(s) / Officer(s) primarily responsible for cybersecurity
f. Names of all cyber security vendor(s) you use
g. Cost, duration and end date for the above contract(s)/license(s)

5. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s RTO/RPO expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?
h. When are you reviewing your backup strategy?
i. When is your planned (or estimated) backup refresh?

6. Number of Physical servers?

7. How far are you in your cloud strategy?
A. Not considering Cloud for the foreseeable future
B. Interested in Cloud, but have not started looking into it
C. Research Stage
D. Meeting with Suppliers
E. Consultancy
F. Started to integrate
G. Fully integrated

8. Do you use Azure or Amazon Web Services?

9. Which IT services do you outsource? When do the contracts end?

10. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.

11. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?

12. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.

13. Who is Head of IT? – Please provide contact details

14. Who is Head of Procurement? – Please provide contact details

15. Do you have a managed/shared service with any other councils?

16. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex)?

Yours faithfully,

Gabrielle Gibbons

Somerset County Council, Somerset Council

Somerset County Council Information Request Team
 
 
Information request
Our reference: 8170093
 

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line as this will affect the correct routing of your correspondence.

Dear  Gabrielle Gibbons
 
Freedom of Information Act 2000
 
Thank you for your request for information about  IT Infrastructure  which
we received on 16 July 2021 .

We are currently dealing with your request under the  Freedom of
Information Act 2000  and we aim to send our response to you on or before
13 August 2021 .  
The  Freedom of Information Act 2000  may restrict the release of some or
all of the information you have requested.  If this is the case we
will carry out an assessment and will inform you of any  exemptions  that
apply.
 
In some cases, a fee may be payable. If this happens, we will send you a
fees notice detailing a summary of the proposed cost, and terms of
payment, which would need to be paid before we are able to proceed.

If you have any further queries or would like to discuss your request
please contact me quoting your reference detailed at the top of this
email.

 
Yours faithfully

Tracey Crabb
Information Request Officer
 
 

Somerset County Council, Somerset Council

1 Attachment

 
 
Information request
Our reference: 8170093
 

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Dear Gabrielle Gibbons
 
Thank you for your request for information received on 16 July 2021.
 
Please find attached our response to your request.
 
Yours faithfully

Christopher Burge
Information Request Apprentice
 
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