taxis and registered assistance dogs - Disability Discrimination

peter heaton made this Freedom of Information request to Derby City Council This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Sir or Madam,

Please tell me:

1. what arrangements you make to ensure that taxi drivers licensed
by the council do not refuse to carry a passenger who has a
registered assistance dog (you will I hope be aware that this
extends substantially beyond Guide Dogs).

2. How many instances you are aware of where there have been such
refusals, and the reasons why

3. How many complaints you have had about this and how you have
dealt with them.

4. How your council meets its obligations in this respect under
Disability Discrimination legislation, to ensure that people with a
registered assistance dog are not refused by taxi drivers.

Yours faithfully,

Peter Heaton

FOI, Derby City Council

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Freedom of Information Team | Central IT | Resources Department | Derby
City Council, PO Box 6291, The Council House, Derby, DE1 2YL | Tel: 01332
256265 | minicom: 01332 256666 | [1]www.derby.gov.uk
Derby City Council - committed to being an Excellent council

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FOI, Derby City Council

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Dear Mr Heaton

Your request for information has now been considered and the information
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Derby City Council

Room 213

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The Council House

Corporation Street

Derby

DE1 2YL

Telephone 01332 256265 or 256262 or e-mail [1][Derby City Council request email]

Further information about Freedom of Information is available from the
Information Commissioner at:

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Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700
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Yours sincerely

Rachael Collier

Freedom of Information Team | Resources Department | Derby City Council,
PO Box 6291, The Council House, Derby, DE1 2YL | Tel: +44 (0) 1332 256265
| minicom number: +44 (0) 1332 256666 | [3]www.derby.gov.uk
Derby City Council - committed to being an Excellent council

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