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Systems used in Children's Social Care, Early Help, Education Services & SEND

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Dear Bromley Borough Council,

1) Could you please advise what case management systems (supplier's name/product name) you currently use for:
a) Children's Social Care
b) Early Help/Early Intervention (Children, Young People & Families)
c) Education Service
d) SEND (Special Educational Needs & Disabilities - Children, Young People & Families)
If you are in the process of moving to a new case management system for any of the above services, please could you also tell me the name of the new system.

2) Could you please advise what customer platform you currently use to interact with external people (such as service users, suppliers or other professionals) in relation to:
a) Children's Social Care
b) Early Help/Early Intervention (Children, Young People & Families)
c) Education Service
d) SEND (Special Educational Needs & Disabilities - Children, Young People & Families)
If you are in the process of moving to a new customer platform for any of the above services, please could you also tell me the name of the new system.

Yours faithfully,

Ralph Evans

CYP Freedom of Information, Bromley Borough Council

Dear Requester

This is to confirm your FOI was logged today, (copy below).

This email is to acknowledge your request for information (when corresponding the above reference will be used).

We will respond to you as soon as feedback has been obtained, which we hope will be within 20 working days. However, should there be any delays due to resource limitations resulting from COVID we will naturally keep you informed.

Kind regards

FOI Team
Customer Engagement & Complaints
Strategy, Performance and Corporate Transformation Division London Borough of Bromley

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CYP Freedom of Information, Bromley Borough Council

1 Attachment

Dear Requester

 

Further to your recent FOI enquiry, having completed my enquiries, please
refer to your original email below for responses highlighted in blue.

 

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We trust this completes your FOI enquiry, which has now been closed.

 

Thank you for your request.

 

Regards

 

 

 

FOI Co-ordinator

Strategy, Performance & Corporate Transformation Division

London Borough of Bromley

[1]www.bromley.gov.uk

 

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We don't know whether the most recent response to this request contains information or not – if you are Ralph Evans please sign in and let everyone know.