We don't know whether the most recent response to this request contains information or not – if you are Jayne lacy please sign in and let everyone know.

Dear Information Commissioner’s Office,

We would appreciate your response to the following questions:

Finance System
- What Applications are you running for Finance System?
- When does the contract expire?
- Which vendor/System Integrator (SI) implemented your current System?
- Who is your current system support partner?
- How much do you spend on support for your current system?
- Are you planning to renew or replace your current System?
- Are you planning to tender for a new system upon expiry?
- If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?
- Which framework do you use for procurement?

HR System
- What Applications are you running for HR system?
- When does the contract expire?
- Which vendor/System Integrator (SI) implemented your current System?
- Who is your current system support partner?
- How much do you spend on support for your current system?
- Are you planning to renew or replace your current System?
- Are you planning to tender for a new system upon expiry?
- If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?
- Which framework do you use for procurement?

CRM System
- What Applications are you running for CRM system?
- When does the contract expire?
- Which vendor/System Integrator (SI) implemented your current System?
- Who is your current system support partner?
- How much do you spend on support for your current system?
- Are you planning to renew or replace your current System?
- Are you planning to tender for a new system upon expiry?
- If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?
- Which framework do you use for procurement?

Projects System
- What Applications are you running for projects?
- When does the contract expire?
- Which vendor/System Integrator (SI) implemented your current System?
- Who is your current system support partner?
- How much do you spend on support for your current system?
- Are you planning to renew or replace your current System?
- Are you planning to tender for a new system upon expiry?
- If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?
- Which framework do you use for procurement?

BI System
- What Applications are you running for BI?
- When does the contract expire?
- Which vendor/System Integrator (SI) implemented your current System?
- Who is your current system support partner?
- How much do you spend on support for your current system?
- Are you planning to renew or replace your current System?
- Are you planning to tender for a new system upon expiry?
- If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?
- Which framework do you use for procurement?

Planning and Budgeting System
- What Applications are you running for Planning and Budgeting?
- When does the contract expire?
- Which vendor/System Integrator (SI) implemented your current System?
- Who is your current system support partner?
- How much do you spend on support for your current system?
- Are you planning to renew or replace your current System?
- Are you planning to tender for a new system upon expiry?
- If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?
- Which framework do you use for procurement?

Workforce Planning System
- What Applications are you running for Workforce Planning?
- When does the contract expire?
- Which vendor/System Integrator (SI) implemented your current System?
- Who is your current system support partner?
- How much do you spend on support for your current system?
- Are you planning to renew or replace your current System?
- Are you planning to tender for a new system upon expiry?
- If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?
- Which framework do you use for procurement?

1) What is your budget for IT spend for 2017/2018
2) Are you planning to join a Shared Service in the next 1 - 2 years?
3) Who is responsible for the procurement process?

Yours faithfully,

Jayne lacy

AccessICOinformation, Information Commissioner’s Office

Thank you for contacting the Information Commissioner’s Office. We confirm
that we have received your correspondence.

 

If you have made a request for information held by the ICO we will contact
you as soon as possible if we need any further information to enable us to
answer your request. If we don't need any further information we will
respond to you within our published, and statutory, service levels. For
more information please visit [1]http://ico.org.uk/about_us/how_we_comply

 

If you have raised a new information rights concern - we aim to send you
an initial response and case reference number within 30 days.

 

If you are concerned about the way an organisation is handling your
personal information, we will not usually look into it unless you have
raised it with the organisation first. For more information please see our
webpage ‘raising a concern with an organisation’ (go to our homepage and
follow the link ‘for the public’). You can also call the number below.

 

If you have requested advice - we aim to respond within 14 days.

 

If your correspondence relates to an existing case - we will add it to
your case and consider it on allocation to a case officer.

 

Copied correspondence - we do not respond to correspondence that has been
copied to us.

 

For more information about our services, please see our webpage ‘Service
standards and what to expect' (go to our homepage and follow the links for
‘Report a concern’ and ‘Service standards and what to expect'). You can
also call the number below.

 

If there is anything you would like to discuss with us, please call our
helpline on 0303 123 1113.

 

Yours sincerely

 

The Information Commissioner’s Office

 

Our newsletter

Details of how to sign up for our monthly e-newsletter can be found at
[2]http://www.ico.org.uk/tools_and_resource...

 

Twitter

Find us on Twitter at [3]http://www.twitter.com/ICOnews

 

References

Visible links
1. http://ico.org.uk/about_us/how_we_comply
2. http://www.ico.org.uk/tools_and_resource...
3. http://www.twitter.com/ICOnews

Dear AccessICOinformation,

4) What is the size of the organisation?
5) How man Finance FTEs?
6) How many HR FTEs?
7) How many Procuremenmt FTEs?

Yours sincerely,

Jayne lacy

AccessICOinformation, Information Commissioner’s Office

Thank you for contacting the Information Commissioner’s Office. We confirm
that we have received your correspondence.

 

If you have made a request for information held by the ICO we will contact
you as soon as possible if we need any further information to enable us to
answer your request. If we don't need any further information we will
respond to you within our published, and statutory, service levels. For
more information please visit [1]http://ico.org.uk/about_us/how_we_comply

 

If you have raised a new information rights concern - we aim to send you
an initial response and case reference number within 30 days.

 

If you are concerned about the way an organisation is handling your
personal information, we will not usually look into it unless you have
raised it with the organisation first. For more information please see our
webpage ‘raising a concern with an organisation’ (go to our homepage and
follow the link ‘for the public’). You can also call the number below.

 

If you have requested advice - we aim to respond within 14 days.

 

If your correspondence relates to an existing case - we will add it to
your case and consider it on allocation to a case officer.

 

Copied correspondence - we do not respond to correspondence that has been
copied to us.

 

For more information about our services, please see our webpage ‘Service
standards and what to expect' (go to our homepage and follow the links for
‘Report a concern’ and ‘Service standards and what to expect'). You can
also call the number below.

 

If there is anything you would like to discuss with us, please call our
helpline on 0303 123 1113.

 

Yours sincerely

 

The Information Commissioner’s Office

 

Our newsletter

Details of how to sign up for our monthly e-newsletter can be found at
[2]http://www.ico.org.uk/tools_and_resource...

 

Twitter

Find us on Twitter at [3]http://www.twitter.com/ICOnews

 

References

Visible links
1. http://ico.org.uk/about_us/how_we_comply
2. http://www.ico.org.uk/tools_and_resource...
3. http://www.twitter.com/ICOnews

Information Commissioner’s Office

2 May 2018

 

Case Reference Number IRQ0737722

 

Dear Ms Lacy

Request for Information
 
Further to your request for information to the Information Commissioner’s
Office (ICO), sent over two separate emails on 10 April 2018, we can now
respond.
 
We have dealt with your request in accordance with your ‘right to know’
under section 1(1) of the Freedom of Information Act 2000 (FOIA), which
entitles you to be provided with any information ‘held’ by a public
authority, unless an appropriate exemption applies.
 
Your request and our responses
 
In your two emails of 10 April you asked for the following information,
and where the information is held or known our responses are given after
each separate query:
 
Finance System
-       What Applications are you running for Finance System? Purchase
Management
-       When does the contract expire?
November 2018
-       Which vendor/System Integrator (SI) implemented your current
System?
M-Hance
-       Who is your current system support partner?
M-Hance via our managed service contract with Northgate Public Services
-       How much do you spend on support for your current system?
Currently this forms part of our managed service contract. The annual
value of our applications and desktop support contract is £654k
-       Are you planning to renew or replace your current System? Not in
this financial year
-       Are you planning to tender for a new system upon expiry?
Not yet known
-       If tender, when are you planning to publish for a tender (PQQ,
RFI, RFP)?
Not yet known
-       Which framework do you use for procurement?
Crown Commercial Services frameworks, or Digital Marketplace, G-cloud 9.
 
HR System
-       What Applications are you running for HR system?
CIPHR
-       When does the contract expire?
9 July 2018
-       Which vendor/System Integrator (SI) implemented your current
System?
CIPHR
-       Who is your current system support partner?
CIPHR via our managed service contract with Northgate Public Services
-       How much do you spend on support for your current system? As above
-       Are you planning to renew or replace your current System?
Re-procurement underway via G-cloud 9
-       Are you planning to tender for a new system upon expiry?
N/A
-       If tender, when are you planning to publish for a tender (PQQ,
RFI, RFP)?
N/A
-       Which framework do you use for procurement?
As above
 
CRM System
-       What Applications are you running for CRM system?
Microsoft Dynamics
-       When does the contract expire?
Development is delivered in-house. Infra support is delivered via our
managed service contract with Northgate Public Services
-       Which vendor/System Integrator (SI) implemented your current
System?
Northgate Public Services
-       Who is your current system support partner?
As above
-       How much do you spend on support for your current system? As above
-       Are you planning to renew or replace your current System?
Re-procurement underway via G-cloud 9
-       Are you planning to tender for a new system upon expiry?
N/A
-       If tender, when are you planning to publish for a tender (PQQ,
RFI, RFP)?
N/A
-       Which framework do you use for procurement?
As above
 
Projects System
-       What Applications are you running for projects?
None (we have a small number of MS projects licenses, not widely used)
-       When does the contract expire?
N/A
-       Which vendor/System Integrator (SI) implemented your current
System?
N/A
-       Who is your current system support partner?
N/A
-       How much do you spend on support for your current system? N/A
-       Are you planning to renew or replace your current System? N/A
-       Are you planning to tender for a new system upon expiry?
N/A
-       If tender, when are you planning to publish for a tender (PQQ,
RFI, RFP)?
N/A
-       Which framework do you use for procurement?
As above
 
BI System
-       What Applications are you running for BI?
IBM Analysts Notebook
-       When does the contract expire?
N/A – annual license
-       Which vendor/System Integrator (SI) implemented your current
System?
In-house
-       Who is your current system support partner?
N/A
-       How much do you spend on support for your current system? N/A
-       Are you planning to renew or replace your current System? N/A
-       Are you planning to tender for a new system upon expiry?
N/A
-       If tender, when are you planning to publish for a tender (PQQ,
RFI, RFP)?
N/A
-       Which framework do you use for procurement?
As above
 
Planning and Budgeting System
-       What Applications are you running for Planning and Budgeting?
None
-       When does the contract expire?
N/A
-       Which vendor/System Integrator (SI) implemented your current
System?
N/A
-       Who is your current system support partner?
N/A
-       How much do you spend on support for your current system?
N/A
-       Are you planning to renew or replace your current System?
N/A
-       Are you planning to tender for a new system upon expiry?
N/A
-       If tender, when are you planning to publish for a tender (PQQ,
RFI, RFP)?
N/A
-       Which framework do you use for procurement?
N/A
 
Workforce Planning System
-       What Applications are you running for Workforce Planning? None
-       When does the contract expire?
N/A
-       Which vendor/System Integrator (SI) implemented your current
System?
N/A
-       Who is your current system support partner?
N/A
-       How much do you spend on support for your current system?
N/A
-       Are you planning to renew or replace your current System?
N/A
-       Are you planning to tender for a new system upon expiry?
N/A
-       If tender, when are you planning to publish for a tender (PQQ,
RFI, RFP)?
N/A
-       Which framework do you use for procurement?
N/A
 
 
 

 1. What is your budget for IT spend for 2017/2018  

£3.6m
 
 

 2. Are you planning to join a Shared Service in the next 1 - 2 years?

No
 
 

 3. Who is responsible for the procurement process?

IT projects are procured via the project team.
 
 

 4. What is the size of the organisation?

The current ICO staffing figure is 531.87 full time equivalent (FTE), of
which 9 are temporary agency staff and 522.87 are employed directly by the
ICO
 
 

 5. How many Finance FTEs?

9.7 FTE
 
 

 6. How many HR FTEs?

10.25 FTE staff in Human Resources and 6.3 FTE in Learning and Development
 
 

 7. How many Procurement FTEs?

4.4 FTE
 
Review Procedure
 
We hope this provides you with the information you require.  However, if
you are dissatisfied with this response and wish to request a review of
our decision or make a complaint about how your request has been handled
you should reply directly to this email (leaving the reference number in
square brackets intact), write to the Information Access Team at the
address below or email [1][ICO request email].
 
Your request for internal review should be submitted to us within 40
working days of receipt by you of this response.  Any such request
received after this time will only be considered at the discretion of the
Commissioner.
 
If having exhausted the review process you are not content that your
request or review has been dealt with correctly, you have a further right
of appeal to this office in our capacity as the statutory complaint
handler under the legislation.  To make such an application, please write
to our Customer Contact Team at the address given or visit our website if
you wish to make a complaint under either the Freedom of Information Act
or Environmental Information Regulations.
 
A copy of our review procedure can be accessed from our website [2]here.
 
Yours sincerely
 
 
 

Antonia Swann
Lead Information Access Officer
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 0330 414 6894  F. 01625 524510  [3]ico.org.uk  [4]twitter.com/iconews
Please consider the environment before printing this email

 
 
 
 
 

References

Visible links
1. mailto:[ICO request email]
2. https://ico.org.uk/media/about-the-ico/p...
3. http://ico.org.uk/
4. https://twitter.com/iconews

We don't know whether the most recent response to this request contains information or not – if you are Jayne lacy please sign in and let everyone know.

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org