Dear Arts Council England,

We would appreciate your response to the following questions:

Finance System
- What Applications are you running for Finance System?
- When does the contract expire?
- Which vendor/System Integrator (SI) implemented your current System?
- Who is your current system support partner?
- How much do you spend on support for your current system?
- Are you planning to renew or replace your current System?
- Are you planning to tender for a new system upon expiry?
- If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?
- Which framework do you use for procurement?

HR System
- What Applications are you running for HR system?
- When does the contract expire?
- Which vendor/System Integrator (SI) implemented your current System?
- Who is your current system support partner?
- How much do you spend on support for your current system?
- Are you planning to renew or replace your current System?
- Are you planning to tender for a new system upon expiry?
- If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?
- Which framework do you use for procurement?

CRM System
- What Applications are you running for CRM system?
- When does the contract expire?
- Which vendor/System Integrator (SI) implemented your current System?
- Who is your current system support partner?
- How much do you spend on support for your current system?
- Are you planning to renew or replace your current System?
- Are you planning to tender for a new system upon expiry?
- If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?
- Which framework do you use for procurement?

Projects System
- What Applications are you running for projects?
- When does the contract expire?
- Which vendor/System Integrator (SI) implemented your current System?
- Who is your current system support partner?
- How much do you spend on support for your current system?
- Are you planning to renew or replace your current System?
- Are you planning to tender for a new system upon expiry?
- If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?
- Which framework do you use for procurement?

BI System
- What Applications are you running for BI?
- When does the contract expire?
- Which vendor/System Integrator (SI) implemented your current System?
- Who is your current system support partner?
- How much do you spend on support for your current system?
- Are you planning to renew or replace your current System?
- Are you planning to tender for a new system upon expiry?
- If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?
- Which framework do you use for procurement?

Planning and Budgeting System
- What Applications are you running for Planning and Budgeting?
- When does the contract expire?
- Which vendor/System Integrator (SI) implemented your current System?
- Who is your current system support partner?
- How much do you spend on support for your current system?
- Are you planning to renew or replace your current System?
- Are you planning to tender for a new system upon expiry?
- If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?
- Which framework do you use for procurement?

Workforce Planning System
- What Applications are you running for Workforce Planning?
- When does the contract expire?
- Which vendor/System Integrator (SI) implemented your current System?
- Who is your current system support partner?
- How much do you spend on support for your current system?
- Are you planning to renew or replace your current System?
- Are you planning to tender for a new system upon expiry?
- If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?
- Which framework do you use for procurement?

1) What is your budget for IT spend for 2017/2018
2) Are you planning to join a Shared Service in the next 1 - 2 years?
3) Who is responsible for the procurement process?

Yours faithfully,

Andy Gilbert

FOI, Arts Council England

Dear Andy,

Thank you for your request for information from the Arts Council.

I can confirm that this request will be considered in line with our
obligations under the Freedom of Information Act 2000. This means that we
will respond to your request in full as soon as possible and, at the
latest, within 20 working days from the day after we received your email.
Consequently you will hear from us no later than 08/05/2018

If you would like to know more about how we will deal with your request
for information, you can find information on our website
[1]http://www.artscouncil.org.uk/who-we-are...

Alternatively for a more comprehensive look at information rights
legislation, please visit the Information Commissioner’s website
[2]http://www.ico.gov.uk

If you have any further queries in the meantime please do not hesitate to
contact me.

Mist Kinsman
Officer, Information
Information team
Governance and Planning
Arts Council England
The Hive
49 Lever Street
Manchester
M1 1FN
Email: [3][email address]
Direct line: +44 (0)161 934 4360
[4]www.artscouncil.org.uk

P Think Green, please don't print this e-mail unless you really need to

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Dear FOI,

4) What is the size of the organisation?
5) How man Finance FTEs?
6) How many HR FTEs?
7) How many Procuremenmt FTEs?

Yours sincerely,

Andy Gilbert

FOI, Arts Council England

Dear Andy,

Many thanks for your additional email. We shall consider these questions
part of the original request, and answer them collectively.

Please note our response is due on Tuesday 7th May 2018, not the 8th May
as previously noted.

Kind regards,

Paul Holmes
Assistant, Information
Arts Council England

0161 934 4474

web | twitter | facebook | instagram | linkedin

I think #culturematters – do you?

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FOI, Arts Council England

Dear Andy,

Apologies, but please note that our last email should have stated the
reponse was due on Tuesday 8th May, not 7th.

This is due to the public bank holiday on 7th May.

Best
Paul

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FOI, Arts Council England

Dear Andy,

 

Thank you for your request for information from the Arts Council.

 

As previously mentioned, I can confirm that this request was considered in
line with our obligations under the Freedom of Information Act 2000.

 

Your request:

 

We would appreciate your response to the following questions:

 

Finance System

-What Applications are you running for Finance System?

-When does the contract expire?

-Which vendor/System Integrator (SI) implemented your current System?

-Who is your current system support partner?

-How much do you spend on support for your current system?

-Are you planning to renew or replace your current System?

-Are you planning to tender for a new system upon expiry?

-If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?

-Which framework do you use for procurement?

 

HR System

-What Applications are you running for HR system?

-When does the contract expire?

-Which vendor/System Integrator (SI) implemented your current System?

-Who is your current system support partner?

-How much do you spend on support for your current system?

-Are you planning to renew or replace your current System?

-Are you planning to tender for a new system upon expiry?

-If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?

-Which framework do you use for procurement?

 

CRM System

-What Applications are you running for CRM system?

-When does the contract expire?

-Which vendor/System Integrator (SI) implemented your current System?

-Who is your current system support partner?

-How much do you spend on support for your current system?

-Are you planning to renew or replace your current System?

-Are you planning to tender for a new system upon expiry?

-If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?

-Which framework do you use for procurement?

 

Projects System

-What Applications are you running for projects?

-When does the contract expire?

-Which vendor/System Integrator (SI) implemented your current System?

-Who is your current system support partner?

-How much do you spend on support for your current system?

-Are you planning to renew or replace your current System?

-Are you planning to tender for a new system upon expiry?

-If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?

-Which framework do you use for procurement?

 

BI System

-What Applications are you running for BI?

-When does the contract expire?

-Which vendor/System Integrator (SI) implemented your current System?

-Who is your current system support partner?

-How much do you spend on support for your current system?

-Are you planning to renew or replace your current System?

-Are you planning to tender for a new system upon expiry?

-If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?

-Which framework do you use for procurement?

 

Planning and Budgeting System

-What Applications are you running for Planning and Budgeting?

-When does the contract expire?

-Which vendor/System Integrator (SI) implemented your current System?

-Who is your current system support partner?

-How much do you spend on support for your current system?

-Are you planning to renew or replace your current System?

-Are you planning to tender for a new system upon expiry?

-If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?

-Which framework do you use for procurement?

 

Workforce Planning System

-What Applications are you running for Workforce Planning?

-When does the contract expire?

-Which vendor/System Integrator (SI) implemented your current System?

-Who is your current system support partner?

-How much do you spend on support for your current system?

-Are you planning to renew or replace your current System?

-Are you planning to tender for a new system upon expiry?

-If tender, when are you planning to publish for a tender (PQQ, RFI, RFP)?

-Which framework do you use for procurement?

 

1)What is your budget for IT spend for 2017/2018 2)Are you planning to
join a Shared Service in the next 1 - 2 years?

3)Who is responsible for the procurement process?

4)What is the size of the organisation?

5)How man Finance FTEs?

6)How many HR FTEs?

7)How many Procuremenmt FTEs?

 

Our response:

 

Please find answers to your questions below. Due to the close similarity
between the original question categories, we have grouped our responses
together for clarity.

 

o What applications are you running for:
Finance system | HR system | CRM system | Projects system | BI system
| Planning and Budgeting system | Workforce Planning system?
Finance: SAP
HR: Select HR
CRM: Dynamics CRM
Projects: Not applicable. We do not have a ‘Projects’ system.
BI: SAP Business Objects
Planning and Budgeting: Not applicable. We do not have a ‘Planning and
Budgeting system’.
Workforce Planning system: Not applicable. We do not have a ‘Workforce
Planning system’.

o When does the contract expire?
Finance: April 2019
HR: September 2021
CRM: April 2019
Projects: Not applicable. We do not have a ‘Projects’ system.
BI: April 2019
Planning and Budgeting: Not applicable. We do not have a ‘Planning and
Budgeting system’.
Workforce Planning system: Not applicable. We do not have a ‘Workforce
Planning system’.

o Which vendor/System Integrator (SI) implemented your current System?

Finance: Edenhouse
HR: Access UK Limited
CRM: SFW
BI: Itelligence

o Who is your current system support partner?

Finance: Itelligence
HR: Access UK Limited
CRM: Advanced
BI: Itelligence

o How much do you spend on support for your current system?

Finance/BI: £48,600 p/a for combined servce
HR: £12,000 p/a
CRM: £15,000 plus VA

o Are you planning to renew or replace your current System?

Finance: No
HR: No
CRM: We are planning to upgrade to Dynamics 365.
BI: No

o Are you planning to tender for a new system upon expiry?
o If tender, when are you planning to publish for a tender (PQQ, RFI,
RFP)?
o Which framework do you use for procurement?

Finance, HR, CRM, BI: We are not currently planning to tender for a
new system upon expiry. For procurement opportunities valued up to
£10k we invite written quotations. For procurement opportunities
valued £10k and over we invite formal tenders via Bravor. We may also
advertise procurement opportunities over £10k in Contracts Finder. For
more information on procurements, visit our website:
[1]https://www.artscouncil.org.uk/supply-us

o What is your budget for IT spend for 2017/2018?

£2.5 million.

o Are you planning to join a Shared Service in the next 1 - 2 years?

No.

o Who is responsible for the procurement process?

We have an internal procurement manager. For more information on
procurements, visit our website:
[2]https://www.artscouncil.org.uk/supply-us

o What is the size of the organisation?

500 FTEs.

o How many Finance FTEs?

17 Finance FTEs.

o How many HR FTEs?

8 HR FTEs.

o How many Procurement FTEs?

1 Procurement FTE.

I hope the information being provided is helpful. If you do have any
further queries please do not hesitate to contact me.

 

Copyright notice

 

Please note that copyright in the information you have been given belongs
to Arts Council England or to another party. Copyright material must not
be copied, distributed, modified, reproduced, transmitted, published
(including published on the Internet or an intranet), or otherwise made
available in whole or in part without the prior written consent of the
copyright holder.

 

We hope you are satisfied with the way in which we have dealt with your
request for information under the Freedom of Information Act, however, if
you are not satisfied that this is the case then you are entitled to an
internal review. If you do wish for an internal review of the manner in
which we have applied the Freedom of Information Act in this case, please
contact me at the address above, within two months of the date of this
correspondence, explaining what specifically you would like us to review
under the Act. Alternatively you can detail your specific concerns in
writing and send them to the Chief Executive, Arts Council England, 21
Bloomsbury Street, London, WC1B 3HF or email to
[3][email address]

 

Subsequently, if you are not content with the outcome of the internal
review, you have the right to apply directly to the Information
Commissioner for a decision. The Information Commissioner can be contacted
at Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF.

 

Kind regards,

 

Paul Holmes
Assistant, Information
Arts Council England

 

0161 934 4474

[4]web | [5]twitter | [6]facebook | [7]instagram | [8]linkedin

 

I think [9]#culturematters – do you?

 

 

 

 

 

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