Dear Swindon Borough Council,

Under the Freedom of Information Act, I would like to request the total number of noise complaints relating to vehicle noise, received by the council in the last year (2020).

If you require any further information or clarification, please do not hesitate to get in touch.

Yours faithfully,

Jamie Dixon

Customer Services, Swindon Borough Council

Good Afternoon,

Thank you for your email which has now been forwarded to the Freedom of Information Officer for response.

Kind regards,

Customer Services
Swindon Borough Council
Wat Tyler House
Swindon SN1 2JG
Phone: 01793 445500

E-mail: [Swindon Borough Council request email]
Website: www.swindon.gov.uk

-----Original Message-----
From: Jamie Dixon <[FOI #728871 email]>
Sent: 17 February 2021 15:01
To: Customer Services <[email address]>
Subject: Freedom of Information request - Swindon Vehicle Noise Complaints

Dear Swindon Borough Council,

Under the Freedom of Information Act, I would like to request the total number of noise complaints relating to vehicle noise, received by the council in the last year (2020).

If you require any further information or clarification, please do not hesitate to get in touch.

Yours faithfully,

Jamie Dixon

-------------------------------------------------------------------

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https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

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The views expressed in this email are personal and may not necessarily reflect those of Swindon Borough Council unless explicitly stated otherwise. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please notify me immediately. If you are not the intended recipient of this email, you should not copy it for any purpose, or disclose its contents to any other person. Senders and recipients of email should be aware that, under the Data Protection Act 2018 and Freedom of Information Act 2000, the contents may have to be disclosed. The contents may be subject to recording and/or monitoring in accordance with relevant legislation This footnote also confirms that this email has been swept by Anti-Virus software for the presence of computer viruses. However, Swindon Borough Council cannot accept liability for viruses that may be in this email and we recommend that you check all emails with an appropriate virus scanner.
....

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Swindon Borough Council

[1]Swindon Borough Council
Dear Jamie Dixon,

Case reference number: FOI003605

Thank you for your request. The Freedom of Information Act creates two
general rights in relation to information:

 1. The right to be told whether or not the information requested is
held
 2. The right to be given that information within 20 working days

We aim to respond to your request within 20 working days.

Kind regards, 

Freedom of Information Representative
Health Compliance

Swindon Borough Council

References

Visible links
1. https://myaccount.swindon.gov.uk/q

Sharon Druett, Swindon Borough Council

4 Attachments

 

Dear Jamie Dixon,

 

Re: FOI003605 Freedom of Information request - Swindon Vehicle Noise
Complaints

 

I acknowledge the receipt of your email that was received on 17^th
February, 2021.

The Council has a duty to respond ‘promptly’, or no later than 20 working
days which in this case is 17^th March, 2021.

 

Please find the response to the following questions;

 

Under the Freedom of Information Act, I would like to request the total
number of noise complaints relating to vehicle noise, received by the
council in the last year (2020).

 

Response: 16

 

If you are unhappy with the service you have received in relation to your
request and wish to make a review you should contact:

 

Customer Services

Civic Offices

Euclid Street

Swindon

[1][email address]

 

The complaints/review procedure involves a full review by the Information
Governance Manager. 

[2][email address]

 

You can also use our on-line form:
[3]https://www.swindon.gov.uk/info/20159/ma...

 

 

If you are not content with the outcome of our conclusion, you may apply
directly to the Information Commissioner's Office for a decision before
contacting the Council. Generally, the ICO cannot make a decision unless
you have exhausted the Council's own complaints procedure.

 

The Information Officer can be contacted at :

 

The Information Commissioner's Office,

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

If you require any further information concerning this matter please
contact me quoting the reference number at the top of the email.

 

 

Yours sincerely

 

 

Sharon Druett

Freedom of Information Officer

Information Governance

 

Information & Technology

Swindon Borough Council

[mobile number]

[4]www.swindon.gov.uk

 

[5]cid:image001.png@01D64961.E066D7E0   
[6]cid:image002.png@01D64961.E066D7E0     [7]instagram
96dpi                                                               
[8]cid:image004.png@01D66719.5F494910

-----Original Message-----

From: Jamie Dixon <[9][FOI #728871 email]>

Sent: 17 February 2021 15:01

To: Customer Services <[10][email address]>

Subject: Freedom of Information request - Swindon Vehicle Noise Complaints

 

Dear Swindon Borough Council,

 

Under the Freedom of Information Act, I would like to request the total
number of noise complaints relating to vehicle noise, received by the
council in the last year (2020).

 

If you require any further information or clarification, please do not
hesitate to get in touch.

 

Yours faithfully,

 

Jamie Dixon

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[11][FOI #728871 email]

 

Is [12][Swindon Borough Council request email] the wrong address for Freedom of
Information requests to Swindon Borough Council? If so, please contact us
using this form:

[13]https://www.whatdotheyknow.com/change_re...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[14]https://www.whatdotheyknow.com/help/offi...

 

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[15]https://www.whatdotheyknow.com/help/ico-...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

-------------------------------------------------------------------

The views expressed in this email are personal and may not necessarily
reflect those of Swindon Borough Council unless explicitly stated
otherwise. This email and any files transmitted with it are confidential
and intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error, please notify me
immediately. If you are not the intended recipient of this email, you
should not copy it for any purpose, or disclose its contents to any other
person. Senders and recipients of email should be aware that, under the
Data Protection Act 2018 and Freedom of Information Act 2000, the contents
may have to be disclosed. The contents may be subject to recording and/or
monitoring in accordance with relevant legislation This footnote also
confirms that this email has been swept by Anti-Virus software for the
presence of computer viruses. However, Swindon Borough Council cannot
accept liability for viruses that may be in this email and we recommend
that you check all emails with an appropriate virus scanner.
....

References

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1. mailto:[email address]
2. mailto:[email address]
3. https://www.swindon.gov.uk/info/20159/ma...
4. http://www.swindon.gov.uk/
5. https://en-gb.facebook.com/SwindonBoroug...
6. https://twitter.com/swindoncouncil
7. https://www.instagram.com/swindonborough...
8. https://www.swindon.gov.uk/
9. mailto:[FOI #728871 email]
10. mailto:[email address]
11. mailto:[FOI #728871 email]
12. mailto:[Swindon Borough Council request email]
13. https://www.whatdotheyknow.com/change_re...
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