Dear Swindon Borough Council,

Under the Freedom of Information Act, I would like to request the total number of noise complaints relating to vehicle noise, received by the council in the last year (2020).

If you require any further information or clarification, please do not hesitate to get in touch.

Yours faithfully,

Jamie Dixon

Customer Services, Swindon Borough Council

Good Afternoon,

Thank you for your email which has now been forwarded to the Freedom of Information Officer for response.

Kind regards,

Customer Services
Swindon Borough Council
Wat Tyler House
Swindon SN1 2JG
Phone: 01793 445500

E-mail: [Swindon Borough Council request email]
Website: www.swindon.gov.uk

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Swindon Borough Council

[1]Swindon Borough Council
Dear Jamie Dixon,

Case reference number: FOI003605

Thank you for your request. The Freedom of Information Act creates two
general rights in relation to information:

 1. The right to be told whether or not the information requested is
held
 2. The right to be given that information within 20 working days

We aim to respond to your request within 20 working days.

Kind regards, 

Freedom of Information Representative
Health Compliance

Swindon Borough Council

References

Visible links
1. https://myaccount.swindon.gov.uk/q

Sharon Druett, Swindon Borough Council

4 Attachments

 

Dear Jamie Dixon,

 

Re: FOI003605 Freedom of Information request - Swindon Vehicle Noise
Complaints

 

I acknowledge the receipt of your email that was received on 17^th
February, 2021.

The Council has a duty to respond ‘promptly’, or no later than 20 working
days which in this case is 17^th March, 2021.

 

Please find the response to the following questions;

 

Under the Freedom of Information Act, I would like to request the total
number of noise complaints relating to vehicle noise, received by the
council in the last year (2020).

 

Response: 16

 

If you are unhappy with the service you have received in relation to your
request and wish to make a review you should contact:

 

Customer Services

Civic Offices

Euclid Street

Swindon

[1][email address]

 

The complaints/review procedure involves a full review by the Information
Governance Manager. 

[2][email address]

 

You can also use our on-line form:
[3]https://www.swindon.gov.uk/info/20159/ma...

 

 

If you are not content with the outcome of our conclusion, you may apply
directly to the Information Commissioner's Office for a decision before
contacting the Council. Generally, the ICO cannot make a decision unless
you have exhausted the Council's own complaints procedure.

 

The Information Officer can be contacted at :

 

The Information Commissioner's Office,

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

If you require any further information concerning this matter please
contact me quoting the reference number at the top of the email.

 

 

Yours sincerely

 

 

Sharon Druett

Freedom of Information Officer

Information Governance

 

Information & Technology

Swindon Borough Council

[mobile number]

[4]www.swindon.gov.uk

 

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