Swimming pool industry, trading in a public industry that has no formal standards

Dr.Howard T Dryden made this Freedom of Information request to Office of Fair Trading

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Dr.Howard T Dryden

Dear Office of Fair Trading,

There are no standards and no regulation in the public swimming pool industry in the UK, all we have are recommendation by an organisation that have no regulatory function or the ability to enforce standards.
This situation has resulted in the sale of products by unscrupulous companies that represent a risk to the public. In most cases the harm to the public is not publicised, or they do not know they are being subjected to toxins, or issues are settled out of court. Under these conditions nothing is ever publicised and the harm to the public continues.
More recently there is litigation case regarding the use of a crushed glass filter media used to replace sand in a sand filter. The glass will always escape the filters and may cause eye and skin damage. The poor performance of the filters causes water quality and atmospheric problems which causes secondary harm to the public. The product has been criticised and effectively condemned by the Institute of Swimming Pool Engineers as not fit for purpose.
The company in question are claiming their product is certified under UK drinking water regulations and are now supplying it into Europe using this false drinking water certification as a marketing tool.
My question are;
1. How can Trading Standards, help to prevent the sale of a product in an industry that has no standards or product certification.
2. If a company in the UK make false claims for the sale of the product in Europe, is there anything that can be done to prevent such claims being made. For example, claiming a product is certified for treating drinking water when indeed it is not certified.
3. 1000`s of people and children may have been injured by the company in question, but unless some dies, or there a litigation case that progresses to a conclusion, the UK HSE Health and Safety Executive will take no action. I would therefore appreciate your advice regarding the above issue

Yours faithfully,

Dr.Howard T Dryden

Mary Linacre, Office of Fair Trading

1 Attachment

Dear Dr. Dryden

Please see attached acknowledgement.

Mary Linacre| Information Access & Records Management Team | Corporate
Services | Office of Fair Trading
Fleetbank House | 2-6 Salisbury Square | London EC4Y 8JX | T: 0 20 7211
8802 | [1]www.oft.gov.uk
[email address]

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Enquiries, Office of Fair Trading

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Dear Mr Dryden

Thank you for your recent email to the Office of Fair Trading. Please find
attached our response.

Regards

Ben Gilhooly

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Dr.Howard T Dryden

Dear Mr Gilhooly

Thank you for your reply, and would appreciate your support.

We are trying to help the UK public by the prevention of suffering and disease and indeed probably a considerable number of fatalities attributed to a lack of regulation and un-fair trading in the public swimming pool industry.

I would have thought your Office of Fair Trading would be the appropriate organisation to report such activities.

To try and provide you with additional information, you may down-load the report at the following hyperlink.

http://www.drydenaqua.com/afm/rogues%20g...

I would hope that OFT would be a bit more proactive, for your information we will be raising a Parliamentary Question on the subject in the near future.

Yours sincerely,

Dr.Howard T Dryden

Enquiries, Office of Fair Trading

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Enquiries, Office of Fair Trading

1 Attachment

Dear Dr Dryden

Thank you for your recent email. Please find attached our response.

Regards
Ben Gilhooly

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Communications via the GSi may be automatically logged, monitored and/or
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