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Survey Tools

David (Dave) Campbell made this Freedom of Information request to Clackmannanshire Council as part of a batch sent to 411 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

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David (Dave) Campbell
Delivered

Dear Clackmannanshire Council,

The information that we require, under the Freedom of Information Act, is as follows:

1) Do you use a tool for Surveys? (a survey tool would help to create the survey, design the questions, distribute the survey, drive responses, and build out reports and insights into the data)
2) If so, which supplier do you use for this tool?
3) How much do you spend annually on Survey Tools?
4) Which month & year does your contract with your supplier end?
5) Who is the budget holder for this contract?

Yours faithfully,

David (Dave) Campbell

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Citizen Hub,

Dear Dave Campbell

I acknowledge receipt of your request for information which was received
on Monday, 22nd Jul 2024. It has been assigned to the appropriate council
service for action and you should receive a response, or a request for
clarification by Friday, 16th Aug 2024. If there is a need to clarify
anything to your request, colleagues will contact you.

Please use the [1]online form  to submit your future FOI/EIR/SAR requests.

You can view Clackmannanshire Council's Cookies and Privacy policy by
clicking on the following link: [2]Privacy Policy

If you have any queries about this correspondence, you can reply to this
email. 

Yours sincerely,

Freedom of Information Team

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Citizen Hub,

Dear Mr Campbell,
Thank you for your information request dated Monday 22nd July 2024.

I am happy to supply you with the information you requested.

1) Do you use a tool for Surveys? (a survey tool would help to create the
survey, design the questions, distribute the survey, drive responses, and
build out reports and insights into the data)  Yes.
2) If so, which supplier do you use for this tool? The supplier for the
corporate survey tool is Delib Ltd.
3) How much do you spend annually on Survey Tools? The annual spend is
currently £9995
4) Which month & year does your contract with your supplier end? The
contract for the corporate survey tool ends April 2025
5) Who is the budget holder for this contract? The budget for the
corporate survey tool is held by the Senior Manager - Partnership &
Transformation

If you are not satisfied with this response, you may contact the Council's
Legal and Governance Senior Manager seeking a review of your request
within 40 working days of receiving the response (the address is:
Clackmannanshire Council, Kilncraigs, Alloa, FK10 1EB, or reply to this
email.  If you are not satisfied with the outcome of the review, you have
the right to appeal directly to the Scottish Information Commissioner,
Kilnburn Castle, Doubledykes Road, St Andrews, Fife, KY16 9DS, or online
www.itspublicknowledge.info/Appeal within 6 months.

Yours sincerely,

Ann Dickson
Monitoring Officer
Clackmannanshire Council

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