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Customer Service Centre
Southend on Sea Borough Council
Civic Centre
Victoria Avenue
Southend-on-Sea
Essex SS2 6EP

Email: [Southend on Sea Borough Council request email]
Web: www.southend.gov.uk
Telephone: 01702 215000

Do It Online...
Apply for it; Book it; Find it; Pay it; Report it; Say it; View it

As part of the Council's drive towards delivering excellence you may be contacted to take part in a Customer Satisfaction survey.

Dear Mr Greenhalgh,

Thank you for your e-mail received on 2nd November, 2011 concerning freedom of information request.

Your enquiry has been passed to Freedom of Information. Your reference number for this matter is 296833.

They will aim to investigate this for you as quickly as possible.

If in the meantime you have any further enquiries, please get in touch using the contact details below.

You might also like to take a look at our website www.southend.gov.uk where you will find a growing range of web based services as well as lots of other useful information.

Regards,

Customer Service Centre

Customer Service Centre
Southend on Sea Borough Council
Civic Centre
Victoria Avenue
Southend-on-Sea
Essex SS2 6EP

Email: [Southend on Sea Borough Council request email]
Web: www.southend.gov.uk
Telephone: 01702 215000

Do It Online...
Apply for it; Book it; Find it; Pay it; Report it; Say it; View it

As part of the Council's drive towards delivering excellence you may be contacted to take part in a Customer Satisfaction survey.

-----------------------------
From: Andrew Greenhalgh <[FOI #91939 email]>
Sent: 2011/11/02 10:25:07
To: FOI requests at Southend on Sea Borough Council <[email address]
v.uk>
Subject: Freedom of Information request - Supported Living Providers

Dear Southend on Sea Borough Council,

As you are aware Supported Living providers are not currently
required to register with the Care Quality commission. Therefore
this information of suppliers is only available from Local
Authorities. Please can you therefore supply a full list of all
your supported living providers with full contact details including
phone numbers and email addresses.

Yours faithfully,

Andrew Greenhalgh

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Please use this email address for all replies to this request:
[FOI #91939 email]

Is [Southend on Sea Borough Council request email] the wrong address for Freedom of
Information requests to Southend on Sea Borough Council? If so,
please contact us using this form:

Disclaimer: This message and any reply that you make will be
published on the internet. Our privacy and copyright policies:
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web manager to link to us from your organisation's FOI page.


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Dear Mr Greenhalgh

FOI 00377

Thank you for your request for information under the Freedom of
Information Act 2000.  Your request has been passed to the Adult and
Community Services department  and should receive a reply by 30.11.11

If you have any queries please do not hesitate to contact the department
above quoting the FOI reference number FOI 00377

Regards

Corporate FOI Team

Southend Borough Council
PO Box 2
Civic Centre
Victoria Avenue
Southend on Sea
Essex
SS2 6EP

Tel No 01702 215000

Andrew

I am writing regarding your request for information, which I
received on 2nd November 2011. In that request you asked us to
supply a full list of all our supported living providers with full
contact details including phone numbers and email addresses. I can
confirm that the search for the information you requested has been
completed and I have attached a copy of our supporting people
service directory.

If you are unhappy with the service you have received in relation
to your request and wish to make a complaint or request a review of
our decision, you should write to Complaints Officer, Support
Services Department, PO Box 6, Civic Centre, Victoria Avenue,
Southend-on-Sea, Essex, SS2 6ER. If you are not content with the
outcome of your complaint, you may apply directly to the
Information Commissioner for a decision. Generally, the IC cannot
make a decision unless you have exhausted the complaints procedure
provided by the Council. The Information Commissioner can be
contacted at: The Information Commissioner’s Office, Wycliff House,
Water Lane, Wilmslow, Cheshire, SK9 5AF.

Regards

Karen Peters Contracts Manager