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Support Services

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Dear City of Edinburgh Council,

Please see my freedom of information request concerning your council’s internal ‘support services’. I’m interested in the total and staff costs for multiple areas; whether this is contained with the ‘corporate centre’, within services or within both.

Therefore I would like to know how many staff, and the total cost of staff in support roles (groups defined below) within the organisation. So this would include staff in specific support teams (defined below) or in roles within teams whose primary function was one of the support roles below. I would also like a breakdown of where these post are positioned and (which services) and staff structures.

List of Support service functions as follows:

· Strategy & Policy

· Finance

· ICT

· HR

· Business Support and Administration

· Contract Monitoring & Management

· Communications

- Programme Management

Secondly, could you tell me how much is spent by your Legal services and break this down (including)

Thirdly could you tell me your total ICT costs (so staff and software, applications etc.)

Could you also tell me the total council’s budget so I can understand what proportion you spend on Support Services?

Lastly, could you tell me if you have completed a review of your support services in the last five years

Yours faithfully,

Sam Norcop

Freedom of Information, City of Edinburgh Council

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City of Edinburgh Council

Mr Sam Norcop

[FOI #253712 email]

Our ref: 6598

Dear Mr Norcop

Environmental Information (Scotland) Regulations 2004 - Request for Information

Subject: Support Services

Thank you for your request for information of 13/02/2015, which was received on 13/02/2015, in which you asked for "How many staff, and the total cost of staff in support roles (groups defined below) within the organisation. So this would include staff in specific support teams (defined below) or in roles within teams whose primary function was one of the support roles below. I would also like a breakdown of where these post are positioned and (which services) and staff structures. List of Support service functions as follows: Strategy & Policy, Finance, ICT, HR, Business Support and Administration, Contract Monitoring & Management, Communications, Programme Management. Secondly, could you tell me how much is spent by your Legal services and break this down (including) Thirdly could you tell me your total ICT costs (so staff and software, applications etc.) Could you also tell me the total council’s budget so I can understand what proportion you spend on Support Services? Lastly, could you tell me if you have completed a review of your support services in the last five years"

Your request is being processed under the Environmental Information (Scotland) Regulations 2004.

You will receive the information requested within 20 working days unless the Council does not hold the information, or there is a reason for it to be withheld. We will write to you in any event.

In some circumstances a fee may be payable and if that is the case we will let you know. A fees notice will be issued to you. If you agree to pay the fee an invoice will be sent to you and the information will be provided.

If you have any requirements regarding the format any information should be supplied in, e.g. the language to be used, audio, large print and so on, then please let me know.

If you have any queries or concerns, do not hesitate to get in touch. Please remember to quote the above reference number in any future communications.

To promote transparency and accountability, please note it is the Council’s policy to publish all request details and responses made under the freedom of information legislation. This information will be made available through the Council’s website and will not include your personal details. The disclosure log is available at the following link: http://www.edinburgh.gov.uk/homepage/175....

Further information about your rights and accessing information is available on our website at: www.edinburgh.gov.uk

Yours sincerely

Keira Adamson

Information Governance Unit
Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340
[Edinburgh City Council request email] www.edinburgh.gov.uk

City of Edinburgh Council

Mr Sam Norcop

Date: 04/03/2015

Our ref: 6598

Dear Mr Norcop

Freedom of Information (Scotland) Act 2002 - Request for Clarification

Subject: Support Services

Thank you for your request for information of 13/02/2015 in which you asked for;

Please see my request concerning your council’s internal ‘support services’. I’m interested in the total and staff costs for multiple areas; whether this is contained with the ‘corporate centre’, within services or within both.

Your request is being processed under the terms of the Freedom of Information (Scotland) Act 2002. Unfortunately, we cannot identify the information you have requested from the details you have provided. To help us meet your request, could you please provide the following:

Question: how many staff, and the total cost of staff in “support roles”

Clarification: what do you mean by “support roles” .

We could argue that everyone provides a “support role” as part of their job description – they support their line managers. It is also unlikely that we would be able to cost “support roles”. Are you looking for the number of staff that may have “support” in their job title ?

On receipt of these further details, we will respond to your request within 20 working days. Please note that the statutory 20 working day deadline for responding to your request does not start until we receive the requested clarification from you.

If we do not hear from you within 40 working days, we will assume that you are no longer seeking the information you have requested and we will take no further action.

If you wish to discuss further, please get in touch. Please quote the reference number above in any future communications.

Further information about your rights and accessing information is available on our website at: www.edinburgh.gov.uk

Yours sincerely,

Clayton Pratt
Information Compliance Officer

Information Governance Unit
Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340
[Edinburgh City Council request email] www.edinburgh.gov.uk

We don't know whether the most recent response to this request contains information or not – if you are Sam Norcop please sign in and let everyone know.