Support for children who are suicidal - crisis services
Dear FOI officer,
I should like to request the following information about the commissioned emotional support and crisis services available to people under the age of 18 in Norfolk, which falls within the geographical remit of your organisation.
I would like to find out the following information about support services that you directly fund in Norfolk to people under the age of 18 who are experiencing emotional distress and/or who are at risk of attempting suicide, excluding that delivered through Child and Adolescent Mental Health Services:
• Inclusion/exclusion criteria
• How the service is accessed, i.e. open access, self-referral, third party referral
• Channels of support, e.g. telephone, email, text, webchat, face-to-face, and types of location if face-to-face
• Opening hours/availability
• Type of support provided, i.e. structured therapeutic counselling, peer support, helpline
• If support is provided to parents or carers
• Length of support offered
• If the support is provided by paid employees, freelance/contract staff, volunteers.
• Intended outcomes for the service
• If available, the number of people under 18 that can be supported i) at any one time and/or ii) in any given twelve month period
• Where relevant, number of people under 18 that have been referred to the service in the most recent reporting period (quarter or year)
• Number of people under 18 supported in the most recent reporting period (quarter or year)
For each service, I would also like to request a copy of their:
• Safeguarding policy
• Confidentiality policy
• Policy statement in relation to capacity, decision making and choice
I should prefer to receive these in electronic format at this email address, however, I am happy to receive them by post if that is more convenient.
It would be helpful if you were to provide any brief notes which might be necessary to understand the context of the information provided, although I recognise that you are not obliged to do this. If for any reason you feel this request is unclear, please do not hesitate to contact me on 07866 105 093. If you are not the appropriate authority for this request, or for part of it, please let me know as soon as is convenient.
If the information requested contains sections of confidential information, please blank out or remove these sections, and mark clearly that they have been removed.
Thank you for your help.
Kind regards,
Jennifer Holly
ACKNOWLEDGEMENT OF FREEDOM OF INFORMATION REQUEST
FOI Reference: 69639
Dear Jennifer Holly
I acknowledge receipt of your FOI request on behalf of NHS Norfolk and Waveney Integrated Care Board (ICB) which we received on 21/10/2022
A response to your request will be sent within 20 working days after receipt, the date 18/11/2022
Please note that Clinical Commissioning Groups ceased to exist from 30 June 2022. If you submitted a request using [email address] that address will soon be disabled and you should use [email address] for future correspondence.
Yours sincerely
Taila Fox
On behalf of NHS Norfolk and Waveney ICB
FOI team Arden & GEM CSU
Engagement, Communications and Marketing
NHS Arden and Greater East Midlands Commissioning Support Unit
St. John’s House, East Street, Leicester, LE1 6NB
T: 01246 514965
E: [email address]
W: www.ardengemcsu.nhs.uk
From: Jennifer Holly <[FOI #907768 email]>
Sent: 15 October 2022 13:11
To: Norfolk & Waveney ICP <[Norfolk and Waveney Integrated Care Partnership request email]>
Subject: Freedom of Information request - Support for children who are suicidal - crisis services
WARNING: External email, think before you click!
Dear FOI officer,
I should like to request the following information about the commissioned emotional support and crisis services available to people under the age of 18 in Norfolk, which falls within the geographical remit of your organisation.
I would like to find out the following information about support services that you directly fund in Norfolk to people under the age of 18 who are experiencing emotional distress and/or who are at risk of attempting suicide, excluding that delivered through Child and Adolescent Mental Health Services:
* Inclusion/exclusion criteria
* How the service is accessed, i.e. open access, self-referral, third party referral
* Channels of support, e.g. telephone, email, text, webchat, face-to-face, and types of location if face-to-face
* Opening hours/availability
* Type of support provided, i.e. structured therapeutic counselling, peer support, helpline
* If support is provided to parents or carers
* Length of support offered
* If the support is provided by paid employees, freelance/contract staff, volunteers.
* Intended outcomes for the service
* If available, the number of people under 18 that can be supported i) at any one time and/or ii) in any given twelve month period
* Where relevant, number of people under 18 that have been referred to the service in the most recent reporting period (quarter or year)
* Number of people under 18 supported in the most recent reporting period (quarter or year)
For each service, I would also like to request a copy of their:
* Safeguarding policy
* Confidentiality policy
* Policy statement in relation to capacity, decision making and choice
I should prefer to receive these in electronic format at this email address, however, I am happy to receive them by post if that is more convenient.
It would be helpful if you were to provide any brief notes which might be necessary to understand the context of the information provided, although I recognise that you are not obliged to do this. If for any reason you feel this request is unclear, please do not hesitate to contact me on 07866 105 093. If you are not the appropriate authority for this request, or for part of it, please let me know as soon as is convenient.
If the information requested contains sections of confidential information, please blank out or remove these sections, and mark clearly that they have been removed.
Thank you for your help.
Kind regards,
Jennifer Holly
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[FOI #907768 email]
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ACKNOWLEDGEMENT OF FREEDOM OF INFORMATION REQUEST
FOI Reference: 69647
Dear Jennifer Holly
I acknowledge receipt of your FOI request on behalf of NHS Norfolk and
Waveney Integrated Care Board (ICB) which we received on 21 Oct.
A response to your request will be sent within 20 working days after
receipt, the date 18 Nov.
Please note that Clinical Commissioning Groups ceased to exist from 30
June 2022. If you submitted a request using
[1][email address] that address will soon be disabled
and you should use [2][email address] for future
correspondence.
Yours sincerely
Philip Humphreys
On behalf of NHS Norfolk and Waveney ICB
FOI team Arden & GEM CSU
Engagement, Communications and Marketing
NHS Arden and Greater East Midlands Commissioning Support Unit
St. John’s House, East Street, Leicester, LE1 6NB
T: 01246 514965
E: [3][email address]
W: [4]www.ardengemcsu.nhs.uk
[5]Description: cid:image004.jpg@01D03175.7654D4B0
Good afternoon Jennifer Holly
Further to the below please see the ICB's response attached.
Kind regards
Philip Humphreys
On behalf of Norfolk and Waveney ICB
Good afternoon Jennifer Holly
Further to the below please see the ICB’s response attached.
Kind regards
Philip Humphreys
On behalf of Norfolk and Waveney ICB
From: NORFOLKANDWAVENEYICB (NHS ARDEN AND GREATER EAST MIDLANDS
COMMISSIONING SUPPORT UNIT) <[email address]>
Sent: 21 October 2022 16:57
To: [FOI #907768 email]
Cc: NORFOLKANDWAVENEYICB (NHS ARDEN AND GREATER EAST MIDLANDS
COMMISSIONING SUPPORT UNIT) <[email address]>
Subject: RE: Freedom of Information request - Support for children who are
suicidal - crisis services
ACKNOWLEDGEMENT OF FREEDOM OF INFORMATION REQUEST
FOI Reference: 69647
Dear Jennifer Holly
I acknowledge receipt of your FOI request on behalf of NHS Norfolk and
Waveney Integrated Care Board (ICB) which we received on 21 Oct.
A response to your request will be sent within 20 working days after
receipt, the date 18 Nov.
Please note that Clinical Commissioning Groups ceased to exist from 30
June 2022. If you submitted a request using
[1][email address] that address will soon be disabled
and you should use [2][email address] for future
correspondence.
Yours sincerely
Philip Humphreys
On behalf of NHS Norfolk and Waveney ICB
FOI team Arden & GEM CSU
Engagement, Communications and Marketing
NHS Arden and Greater East Midlands Commissioning Support Unit
St. John’s House, East Street, Leicester, LE1 6NB
T: 01246 514965
E: [3][email address]
W: [4]www.ardengemcsu.nhs.uk
[5]Description: cid:image004.jpg@01D03175.7654D4B0
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