Supplier and Spend details

**THIS IS AN AUTOMATED RESPONSE** 

Thank you for your email. 

Due to the impact of the coronavirus pandemic, we are receiving an
extremely high volume of enquiries. 

For information about coronavirus (COVID-19), including information about
the COVID-19 vaccine, go to the [1]NHS website. You can also find guidance
and support on the [2]GOV.UK website 

For routine enquiries, it may take us some time to get back to you. We
thank you for your patience and understanding. 

In the meantime, you may find the following information helpful. 

How can the Customer Contact Centre help me? 

We’re here to support patients and their representatives with enquiries,
concerns or complaints about primary care. Primary care includes local
healthcare services such as GPs, dentists, opticians and pharmacies. 

We can also help with enquiries, concerns, or complaints about healthcare
in prison, military healthcare and some specialised services that support
people with a range of rare and complex conditions. 

You may be able to find the answer you are looking for in our Frequently
Asked Questions: 

[3]https://www.england.nhs.uk/contact-us/ho...

You can find out how to feedback or make a complaint about an NHS service
here: 

[4]https://www.england.nhs.uk/contact-us/co...

Does the NHS England Customer Contact Centre provide medical advice? 

No. Our advisors are not clinically trained and are unable to provide
medical advice.  

For help from a GP, visit your GP surgery’s website, use an [5]online
service to contact your GP, or call the surgery.  

For urgent medical help, use the [6]NHS 111 online service, or call 111 if
you are unable to get help online. For life-threatening emergencies, call
999 for an ambulance. 

There is more information about getting medical help on the [7]NHS
website. 

What if I have an enquiry or complaint about hospital care, NHS 111 or
out-of-hours GP services? 

If your enquiry or complaint is about secondary care, this includes
hospitals, NHS 111, mental health services, out-of-hours services and
community services such as district nursing, you will need to contact the
organisation that provided the service. 

All hospitals have a Patient Advice and Liaison Service (PALS): 

[8]https://www.nhs.uk/common-health-questio...

Alternatively, you can contact your local Clinical Commissioning Group
(CCG). You can find their contact details on the NHS website: 

show quoted sections

Dear John Neilson,  

Thank you for your communication dated 3 December 2021.

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, your request is being dealt with
under the terms of the FOI Act, and has been allocated the following
reference number: FOI- 2112-1632459.

Your exact request was:

“I would be most grateful if you would provide me, under the Freedom of
Information Act, details in respect to the contract below.

Dell Hardware and Laptops for NHS Berkshire West Clinical Commissioning
Group (CCG) for their Primary Care Networks (PCNs):

[1]https://www.contractsfinder.service.gov....

The details we require are:

• Suppliers who applied for inclusion on each framework/contract and were
successful & not successful at the PQQ & ITT stages

• Actual spend on this contract/framework (and any sub lots), from the
start of the contract to the current date

• Start date & duration of contract?

• Could you please provide a copy of the service & product specification
given to all bidders for when this contract was last advertised?

• Who is the senior officer (outside of procurement) responsible for this
contract?”

NHS England does not hold information in relation to your request.

This information may however be held by Berkshire West Clinical
Commissioning Group (CCG). As such, you may wish to redirect your enquiry
to Berkshire West Clinical Commissioning Group CCG at the following web
link:

[2]https://www.berkshirewestccg.nhs.uk/cont...

It may help to know that NHS England is not the same as ‘the NHS in
England’. The NHS in England is not a single organisation but is made up
of a range of organisations such as Hospitals, Clinical Commissioning
Groups (CCGs) and Ambulance Trusts. NHS England is responsible for
commissioning primary care services such as GP and dental surgeries, as
well as some specialised secondary care services. Therefore, any recorded
information NHS England may be able to provide in response to an FOI
request will generally relate to the services NHS England commissions.

For information on commissioned services and the types of information NHS
England holds can be found on our [3]website and [4]publication scheme.
For further information on the NHS, its structure and other NHS
organisations please refer to the NHS [5]website.

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review. This should be requested in
writing within two months of the date of this letter. Your correspondence
should be labelled “Internal Review” and should outline your concerns
and/or the area(s) you would like the review to consider. Internal Review
requests should be sent to:

NHS England
PO Box 16738
REDDITCH
B97 9PT

Email: [6][NHS SCW CSU request email]

Please quote the reference number FOI- 2112-1632459 in any future
communications.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at
the following weblink:
 
[7]https://ico.org.uk/global/contact-us/

Please note there is no charge for making an appeal.

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows: PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [8][NHS SCW CSU request email].

Yours sincerely,

Freedom of Information
Communications Team
Office of the Chairs, Chief Executive Officer and Chief Operating Officer

NHS England
PO Box 16738
REDDITCH
B97 9PT

Tel: 0300 311 22 33
Email: [9][NHS SCW CSU request email]

show quoted sections