Supervision Services

Lou Keeley made this Freedom of Information request to Sandwell and West Birmingham Hospitals NHS Trust

This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. By law, under all circumstances, Sandwell and West Birmingham Hospitals NHS Trust should have responded by now (details). You can complain by requesting an internal review.

Dear Sandwell and West Birmingham Hospitals NHS Trust,

Specialling/1-1/Bed watch

I am seeking the feedback from suitably qualified NHS professionals regarding the above service.

I would very much appreciate you taking a few minutes to complete this questionnaire.
Provision
1. Provide or attach your policy regarding one to one/specialling/bedwatch/enhanced Care services at your Trust.?
2. Does the current system fulfil the requirements of the policy?
3. Do you currently outsource any 1-1 care for patients displaying challenging behaviours or have to rely on backfilling or security? Please state your current arrangements.
4. If out-sourced which department or individuals would be responsible for deciding to call additional staff onto site?
4.b. Which department would be responsible for arranging the contract with the service provider?
5. How often does the Trust require assistance with patients displaying challenging behaviours?
6. What is the current average monthly spend on these services (last 3 months)?
7. What specific training do staff providing these services receive?
8. Who is the Trust Lead for these services, please provide contact details.

Yours faithfully,

Lou Keeley

SWBH-GM-FOIRequests (SANDWELL AND WEST BIRMINGHAM HOSPITALS NHS TRUST), Sandwell and West Birmingham Hospitals NHS Trust

Thank you for your freedom of information request received on 11th January 2018 (below).

Your request will now be considered in accordance with the Freedom of Information Act 2000. You will receive a response within the statutory timescale of 20 working days after the date of receipt as defined by the Act, subject to the information not being exempt or containing a reference to a third party. In some circumstances we may be unable to achieve this deadline. If this is likely you will be informed and given a revised timescale at the earliest opportunity.

In some cases there may be a fee payable for the retrieval, collation and provision of the information you request. If this is the case you will be informed and the 20 working day timescale will be suspended until we receive payment from you. If you choose not to make payment then your request will remain unanswered.

Some requests may also require either full or partial transference to another public authority in order to answer your query in the fullest possible way. Again, you will be informed if this is the case.

Kind regards.

Clare Dooley
Head of Corporate Governance/Trust Board Secretary
Tel: 0121 507 3837 / 07970 229794
Email: [email address]
Trust Headquarters, Health and Wellbeing Centre, Sandwell General Hospital, Lyndon, West Bromwich B71 4HJ

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Dear SWBH-GM-FOIRequests (SANDWELL AND WEST BIRMINGHAM HOSPITALS NHS TRUST),

Good afternoon, are you able to update?

Yours sincerely,

Lou Keeley

SWBH-GM-FOIRequests (SANDWELL AND WEST BIRMINGHAM HOSPITALS NHS TRUST), Sandwell and West Birmingham Hospitals NHS Trust

Please accept my sincere apologies for the delay in providing the response to your freedom of information request, due to internal capacity issues. I am in the process of ensuring all responses that are outstanding are provided within the next 10 working days.

With kind regards.

Clare Dooley
Head of Corporate Governance/Trust Board Secretary
/ 0121 507 3837
 07970 229794
[email address]
c Trust Headquarters, Health and Wellbeing Centre, Sandwell General Hospital, Lyndon, West Bromwich B71 4HJ

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