Supervision Services

This request has been withdrawn by the person who made it. There may be an explanation in the correspondence below.

Dear Moorfields Eye Hospital NHS Foundation Trust,

Specialling/1-1/Bed watch

I am seeking the feedback from suitably qualified NHS professionals regarding the above service.

I would very much appreciate you taking a few minutes to complete this questionnaire.

1. Provide or attach location of policy regarding one to one/specialling/bedwatch/Enhanced Care services at your Trust.?
2. Does the current system fulfil the requirements of the policy?
3. Do you currently outsource any 1-1 care for patients displaying challenging behaviours or have to rely on backfilling or security?
4. If out-sourced which department or individuals would be responsible for deciding to call additional staff onto site?
4.b. Which department would be responsible for arranging the contract with the service provider?
5. How often does the Trust require assistance with patients displaying challenging behaviours?
6. What is the current average monthly spend on these services (last 3 months)?
7. What specific training do staff providing these services receive?
8. Who is the Trust Lead for these services, please provide contact details.

Yours faithfully,

Lou Keeley

 

Dear Lou Keeley,

 

Thank you for your request for information which was received on 03
January 2018, and has been logged under ref FOI/17/0623. Please quote this
reference in any future correspondence.

 

Your request will be dealt with under the terms of the Freedom of
Information Act 2000, and as per the terms of the Act, we expect to have
responded to you no later than 20 working days after the date your request
was received or, where applicable, further clarification is provided.

 

Yours sincerely,

 

Shanita Baldeo

Interim Asst Information Governance Assurance Manager

Freedom of Information team

 

Email: [1][Moorfields Eye Hospital NHS Foundation Trust request email]

Corporate Governance

Moorfields Eye Hospital NHS Foundation Trust

162 City Road

London

EC1V 2PD

 

 

 

 

Before acting on this email or opening any attachments you should read the
Moorfields Eye Hospital NHS Foundation Trust's email disclaimer available
at

[2]http://www.moorfields.nhs.uk/T&Cs

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Dear Lou Keeley,

 

Thank you for your request for information.

 

Please note that Moorfields is a specialist eye hospital and does not hold
information relating to your below request.

 

We would like to take this opportunity to inform you the Trust has a
formal complaints and internal review process available which is managed
by the Head of Information Governance. This can be formally requested and
should be done so within 3 calendar months from the date your response was
issued.

 

If you are not satisfied with the Trust review under the Freedom of
Information Act 2000 you may apply directly to the Information
Commissioners Officer (ICO) for a review of your appeal decision. The ICO
can be contacted at: ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire,
SK9 5AF   [1]www.ico.gov.uk

 

Yours sincerely,

 

Interim Assistant Information Governance Assurance Manager

Freedom of Information team

Moorfields Eye Hospital NHS Foundation Trust [2][Moorfields Eye Hospital NHS Foundation Trust request email]

 

 

 

 

Before acting on this email or opening any attachments you should read the
Moorfields Eye Hospital NHS Foundation Trust's email disclaimer available
at

[3]http://www.moorfields.nhs.uk/T&Cs

show quoted sections