Dear Brighton and Sussex University Hospitals NHS Trust,

Specialling/1-1/Bed watch
I am seeking the feedback from suitably qualified NHS professionals regarding the above service.
I would very much appreciate you taking a few minutes to complete this questionnaire.

Provision

1. Describe or provide location of policy regarding one to one/specialling/bedwatch services at your Trust.?

2. Are you satisfied with the current system?

3. Do you currently out source 1-1 care for patients displaying challenging behaviours?

4. If out-sourced which department would be responsible for deciding to call additional staff onto site?

4.b. Which department would be responsible for arranging the contract with the service provider?

5. How often does the Trust require assistance with patients displaying challenging behaviours?

6. What is the current average monthly spend on these services?

7. What training do staff providing these services receive?

7.b. What qualifications do they hold?

7.c. Is the training provided by the NHS or the Service Provider?

8. What are the limitations of the current service?

Contact Details
Who is the person or persons responsible for these services, please provide contact details of the budget holder and any other relevant staff.

Please provide any other relevant information

The information when completed will be treated as confidential.

Yours faithfully,

Lou Keeley

FOI, Brighton and Sussex University Hospitals NHS Trust

Thank you for contacting the Freedom of Information (FOI) Office at
Brighton and Sussex University Hospitals NHS Trust.  This is an automated
response that confirms that we have received your correspondence.

 

If you have requested information under the Freedom of Information Act, we
will now consider your request and reply in due course.  Under the terms
of the Act, the Trust has 20 working days in which to respond.  Some
information however, might be withheld due to exemptions which are allowed
for by the Act.  If this is the case, we will tell you that we have
withheld information and why.

 

If clarification is required to assist us in identifying and locating the
information you have requested we will contact you.  The 20 working day
clock will then restart once we have received clarification.

 

If we can be of any further assistance to you, please do not hesitate to
contact the FOI Office at [BSUH request email]   Please quote your reference
number in any communication with us if you have been given one.

 

If you are trying to request personal medical information, this is called
a Subject Access Request and is not processed by the FOI Office.  Please
send your request to [email address]

 

Yours sincerely,

 

Freedom of Information Office

Brighton and Sussex University Hospitals NHS Trust

FOI, Brighton and Sussex University Hospitals NHS Trust

Dear Lou Keeley,

 

Thank you for your request for information made under the Freedom of
Information Act, which was received on 04/12/2017.  Under the terms of the
Act, the Trust will endeavour to respond to your request within 20 working
days.

 

We will now consider your request and reply more fully in due course. 
Some information, however, might be withheld due to exemptions which are
allowed for by the Act.  If this is the case, we will tell you that we
have withheld information and why.

 

If clarification is required to assist us in identifying and locating the
information you have requested we will contact you.  The 20 working day
clock will then restart once we have received clarification.

 

If we can be of any further assistance to you in the meantime, please do
not hesitate to contact the Trust at: [1][BSUH request email].  Please quote
your reference number in any communication with us.

Yours sincerely,

 

Freedom of Information Office

Brighton and Sussex University Hospitals NHS Trust

References

Visible links
1. mailto:[BSUH request email]

FOI, Brighton and Sussex University Hospitals NHS Trust

1 Attachment

Dear Lou Keeley,

 

Thank you for your recent request for information under the Freedom of
Information (FOI) Act 2000.

 

We are now in a position to respond to your request.

 

Your request: 

 

Specialling/1-1/Bed watch

 

I am seeking the feedback from suitably qualified NHS professionals
regarding the above service.

I would very much appreciate you taking a few minutes to complete this
questionnaire.

 

Provision        

 

1.  Describe or provide location of policy regarding one to
one/specialling/bedwatch services at your Trust.?

 

2.  Are you satisfied with the current system?

 

3.  Do you currently out source 1-1 care for patients displaying
challenging behaviours?

 

4.  If out-sourced which department would be responsible for deciding to
call additional staff onto site?

 

4.b. Which department would be responsible for arranging the contract with
the service provider?    

 

5.  How often does the Trust require assistance with patients displaying
challenging behaviours?

 

6.  What is the current average monthly spend on these services?

 

7.  What training do staff providing these services receive?

 

7.b. What qualifications do they hold?

 

7.c. Is the training provided by the NHS or the Service Provider?

 

8.  What are the limitations of the current service?

 

9.  Contact Details - Who is the person or persons responsible for these
services, please provide contact details of the budget holder and any
other relevant staff.

 

Our response:

 

Under Section 1(1)(a) of the Freedom of Information Act (FOIA), the Trust
can confirm that it holds information relevant to your request and this
has been provided where possible below.

 

1.  Please refer to the attached pathway that covers both Clinical
(Nursing) and Non-Clinical (Security) services.

 

2.  Yes

 

3.  No, not generally – this service is provided by Trust staff.  Agency
staff may be used when existing staffing levels are insufficient.

 

4.  Not applicable; the Clinical Site Manager would call on additional
staff.

 

4b. For Nurses/HCA’s – the Temporary Staffing Office; for Security - the
Security Department

 

5.  Weekly

 

6.  We are unable to provide this information on the basis that we do not
necessarily record the reason for the additional member of staff or the
costs specifically associated with this activity.  Since this information
is not held by the Trust, it follows that it is not available under the
Act at this time.

 

7-b.  Clinical staff are either HCAs or RNs; training is provided
internally and includes the attached pathway.  Security Officers do not
necessarily hold formal qualifications; agency staffing will hold minimum
SIA qualification.  Security Officers deployed onto Bedwatch have the same
training as all security staff to include: the 1.1 pathway, Infection
prevention & control, safeguarding, Conflict Management & Physical
Intervention, Mental Capacity & Mental Health Act Awareness, and shortly
we will include Adult Basic Life Support.   

 

7c.  Trained and accredited NHS Staff provide training.

 

8.  Availability of existing staff

 

9.  Clinical – Chantal Malin, Head of Temporary Staffing -
[1][email address]; Security – Simon Whitehorn, Head of Security
– [2][email address]

 

 

If you require clarification or if we can be of any further assistance to
you, please do not hesitate to contact us at: [3][BSUH request email]

 

Re-use of Public Sector Information Regulations 2005

 

The supply of information under the Freedom of Information Act is intended
to be for personal use only and does not automatically give the recipient
the right to commercially re-use it, for example, the right to publish it
or make it available to a wider audience [SI 2005 No: 1515 4(1)].

 

The Trust provides information under the Freedom of Information Act in
line with the template [4]Open Government Licence for public sector
information.  Should you wish to re-use any information in line with this
Licence then you are not required to take any further action.

 

The Open Government Licence allows you to re-use information freely and
flexibly, with only a few conditions.  If you wish to re-use information
outside of the Licence terms then please inform the Trust as unauthorised
re-use may be in breach of copyright law.

 

If you are dissatisfied with the outcome of your enquiry, you have the
right to appeal.  Please email us or write to:

 

Brighton and Sussex University Hospitals NHS Trust
Freedom of Information Office

Headquarters, First Floor

St Mary’s Hall, Eastern Road

Brighton BN2 5JJ

 

If you are still not satisfied with the outcome of your appeal, you can
write to:

 

The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Telephone: 01625 545700

 

We hope that you find the information provided helpful.

 

Yours sincerely

 

Freedom of Information Office

Brighton and Sussex University Hospitals NHS Trust

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. mailto:[BSUH request email]
4. http://www.nationalarchives.gov.uk/doc/o...

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