Successful complaints against Local Authorities

This is to acknowledge receipt of your email. If you are making a request for information, you should get an acknowledgement from us within the next 2-3 days with a reference number and a date by which we will respond to your request. Please note, however, that this address is only for use in relation to requests for information made under the Freedom of Information Act and subject access requests made under the Data Protection Act. If your email is in relation to a new complaint please follow this link to a complaint form<http://www.lgo.org.uk/forms/ShowForm.asp...> or call 0300 061 0614 to speak to one of our Advisers, as the FOI Officer cannot deal with your complaint.

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Dear Mr Barnes

This is to acknowledge receipt of your request below. I also need to clarify your request. I'm not sure what you mean by 'lists of complaints against local authorities'. We publish an annual review of complaints we've dealt with against local authorities, and spreadsheets of the complaints received and decisions made against each local authority. The spreadsheet for the decisions gives a breakdown including those upheld and those not upheld. Is this what you want? Please see http://www.lgo.org.uk/information-centre..., particularly the spreadsheets available for download on the right hand side of the page.

There are three years' reports published here. If this is what you want, I will look into what information we hold for the two previous years.

Yours sincerely

Hilary Pook
Information & Records Manager | DL: 0330 403 4734 |
Local Government Ombudsman's office |
www.lgo.org.uk |

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This is to acknowledge receipt of your email. If you are making a request for information, you should get an acknowledgement from us within the next 2-3 days with a reference number and a date by which we will respond to your request. Please note, however, that this address is only for use in relation to requests for information made under the Freedom of Information Act and subject access requests made under the Data Protection Act. If your email is in relation to a new complaint please follow this link to a complaint form<http://www.lgo.org.uk/forms/ShowForm.asp...> or call 0300 061 0614 to speak to one of our Advisers, as the FOI Officer cannot deal with your complaint.

NOTICE - This message contains information intended only for the use of the addressee named above. If you have received this message in error please advise us at once and do not make any use of the information.