Subpostmaster Loss of Income

john o'sullivan made this Freedom of Information request to Post Office Limited Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Response to this request is long overdue. By law, under all circumstances, Post Office Limited should have responded by now (details). You can complain by requesting an internal review.

john o'sullivan

Dear Post Office Limited,Spm face loosing all revenue from Camelot,DVLA and P739 sales.How much did each of these contracts provide for SPM pay in year end 2021?What steps is POL taking to replace this SPM income -new products or contracts,review the split in earning commissions?

Yours faithfully,

john o'sullivan

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2023/00448

Dear John O'Sullivan,

Thank you for your request for information which was received on 28th
July. Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 29th
August.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

information.rights@postoffice.co.uk, Post Office Limited

1 Attachment

Dear John O'Sullivan,

Please find the response attached relating to your Freedom of Information
request.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

Dear [email address],Thank you for a reply.I am struggling to understand your figures.Have you divided tho lost income across All Branches to provide an average monthly income reduction irrespective of the fact many Branches never had these products too loose?What motivation was behind that thinking-It only serves to hide the true loss of income to SPM's?The P739 product was only available in 319 branches, the £479k loss in income is £125 per month not £3,an enormous difference!Can you confirm your answer divided tho lost income across all branches and not those offering the to be withdrawn products?Can you further without naming the branch provide details of the money earned by the top Branch last year for !)DVLA,2)Camelot 3)P739.What is the combined largest loss in income to the worst effected branch?

Yours sincerely,

john o'sullivan

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2023/00504

Dear John O'Sullivan,

Thank you for your request for information which was received on 28th
August. Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 25th
September.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

information.rights@postoffice.co.uk, Post Office Limited

1 Attachment

Dear Mr O'Sullivan,

Please find the response attached relating to your Freedom of Information
request.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

Dear [email address],Thank you for a reply.It shows how far removed from" SPM being heart and centre of all that we do" that an attempt to understand just how much money affected branches will loose is catergorised by yourselves as "trivial".One branch is £2500 a year worse off just on P739 losses.You are aware that SPM has no representationand these requests are an attempt to see the difference in Nick Read saying SPM pay goes up year on year and the reality SPM are seeing.If you talk to Andy Kingham or Simon Ricaldin they should be able to elaborate on this theme(if they remember an event last Feb)Thank you

Yours sincerely,

john o'sullivan