Thank you for your e-mail, requesting that certain information is made available to you under the Freedom of Information Act 2000/Environmental Information Regulations 2004. The Council has now started to process your request.

The Council always aims to disclose information as quickly as possible. However, if for some reason we cannot complete your request within 20 working days (ie by 13/04/2023) we will write to you again before that date to explain why and to let you know when you will receive the information. Please remember that documents sent by post may take few extra days to reach you.

The Council will normally disclose all the information which you have requested unless there is a good reason for not doing so. If any information will not be disclosed because it is exempt, we will write to you and explain why. Please note that, whilst the Council will disclose documents which already exist and which contain the information which you have requested, the Council is not required to compile documents specifically to deal with your request.

Once the information has been identified, the Council can also ask that you pay a fee to cover the costs of any printing, photocopying, postage, etc., for processing and delivering the information to you. Details of any fee to be paid will be notified to you as soon as possible.

Please quote the reference number 23/191 in any future correspondence about this request.

If you are dissatisfied with this response, then you may ask the Council to conduct an internal review of your case by writing to the Council’s FOI Team ([Tonbridge and Malling Borough Council request email]). If you are still not content after the Council has conducted an internal review of your case, then you may apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have exhausted the internal review procedure provided by the Borough Council.

The Information Commissioner can be contacted in writing at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Please quote the reference number at the top of this email in any future correspondence about this request.

Adrian Stanfield
Freedom of Information Co-Ordinator

website: www.tmbc.gov.uk

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Dear Ant,

I am responding to your Freedom of Information request.

Please note that the Council does not have software contracts in place for the facilities listed.

I hope that this satisfies your request.

If you are dissatisfied with this response, then you may ask the Council to conduct an internal review of your case by writing to the Council’s FOI Team ([Tonbridge and Malling Borough Council request email]). If you are still not content after the Council has conducted an internal review of your case, then you may apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have exhausted the internal review procedure provided by the Borough Council. The Information Commissioner can be contacted in writing at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Please quote the reference number at the top of this email in any future correspondence about this request.

Regards,

Vivien London
Technical Support Manager
Tonbridge and Malling Borough Council

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