Thank you for contacting Harlow Council.

We aim to respond to your email within 5 working days. We will advise you
which team your enquiry has been passed to with an enquiry reference where
appropriate.

We cannot take reports regarding missed bins or collections by email due
to the timescales involved. Please report this on our website
[1]www.harlow.gov.uk or call 01279 446655.

If your enquiry is urgent please call Contact Harlow on 01279 446655
between 09:00 and 16:45 or for emergencies after 16:45 please call 01279
446666.

Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG

Visit our website [2]www.harlow.gov.uk         

Follow us on twitter [3]@HarlowCouncil

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information on how we collect, use and protect personal information
generally, as well as your rights as a data subject please view our main
privacy notice on our website:
[5]http://www.harlow.gov.uk/privacy-notice

This E-Mail and any attachments are intended for the addressee only, and
may contain confidential or privileged information. If you are not, or
suspect you are not, the intended recipient, you must not copy, distribute
or take any action in reliance on it. If you have received this E-Mail in
error please notify us immediately and delete this E-Mail and any
attachments. Please note that although this message has been checked for
viruses, we cannot guarantee that this message or any attachment is virus
free or has not been intercepted or amended. The information contained in
this E-Mail may be subject to public disclosure under the Freedom of
Information Act 2000. Unless the information is legally exempt from
disclosure, the confidentiality of this E-Mail and your reply cannot be
guaranteed. The views of the author may not necessarily reflect those of
the Council. All communications sent to or from the Council may be subject
to recording and / or monitoring in accordance with relevant legislation.

References

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1. http://www.harlow.gov.uk/
2. http://www.harlow.gov.uk/
3. https://twitter.com/HarlowCouncil
5. http://www.harlow.gov.uk/privacy-notice

Dear Ant,

Your Freedom of Information request has been logged under reference RFI496846984
Please quote the above reference number should you require any further information, we will respond within 20 working days.

How will we use your personal information?
Harlow Council will process the personal information you have provided under Article 6(1)(b) of the General Data Protection Regulation 2016/679 (GDPR) for the purposes of processing this request for information. The information is also used to compile statistics for use by Harlow Council, however, this does not include information that will identify you as an individual.

Although it is not our intention to collect any other personal information and/or sensitive personal information (e.g. in respect of race or ethnic origin; political opinions; religious or similar beliefs; physical or mental health or condition; sexual history or orientation; trade union membership), you may provide information of this type inadvertently in your response(s) to particular areas of this form (for example Part 5 'Do you have any special needs when viewing the information or in what format it is provided?'). Any sensitive personal information collected will be kept confidential and secure and will not be shared with any third parties.

Who will we share your personal information with?
Your information will be shared with the relevant departments of Harlow Council in order to provide the information you have requested. Your information will also be shared where the Council is under a legal obligation to do so, for example between our services and with other official organisations, such as the Police and other government bodies.

How long will we keep your information?
Records relating to this request for information will be retained for three years from the date of the last action.

For more information on how we collect, use and protect personal information generally, as well as your rights as a data subject please view our main privacy notice on our website by visiting http://www.harlow.gov.uk/privacy-notice

If you do not have online access a paper copy of our main privacy notice can be provided by contacting us on the details provided below.

Best wishes,

Contact Harlow

Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG
Contact Harlow - 01279 446655

Visit our website www.harlow.gov.uk

Follow us on twitter @HarlowCouncil

show quoted sections

Good morning

Attached please find the response from Harlow council in respect of the
above referenced Freedom of Information request.

Kind regards

Amanda Mann

Legal Compliance Officer

Legal Services

01279 446049

Alternative contact:  [1][email address]

Usual working hours: Monday-Friday - 8am to 2pm

Please note that I will be on leave from Tuesday 11^th April until Tuesday
18^th April 2023 inclusive.

Please note Harlow District Council’s Legal Department does not accept
service of any documents via fax.

***PLEASE NOTE THAT THE COUNCIL NO LONGER USES DX***

Visit our [2]website

Follow us on [3]Twitter

Like us on [4]Facebook

Watch our videos on [5]YouTube

Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG

[6]A picture containing graphical user interface Description automatically
generated            [7]Icon Description automatically generated

For the latest information and advice on COVID please visit [8]the
government website

This E-Mail and any attachments are intended for the addressee only, and
may contain confidential or privileged information. If you are not, or
suspect you are not, the intended recipient, you must not copy, distribute
or take any action in reliance on it. If you have received this E-Mail in
error please notify us immediately and delete this E-Mail and any
attachments. Please note that although this message has been checked for
viruses, we cannot guarantee that this message or any attachment is virus
free or has not been intercepted or amended. The information contained in
this E-Mail may be subject to public disclosure under the Freedom of
Information Act 2000. Unless the information is legally exempt from
disclosure, the confidentiality of this E-Mail and your reply cannot be
guaranteed. The views of the author may not necessarily reflect those of
the Council. All communications sent to or from the Council may be subject
to recording and / or monitoring in accordance with relevant legislation.

References

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1. mailto:[email address]
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3. https://gbr01.safelinks.protection.outlo...
4. https://gbr01.safelinks.protection.outlo...
5. https://gbr01.safelinks.protection.outlo...
8. https://gbr01.safelinks.protection.outlo...