Dear Customer,

Thank you for contacting Gravesham Borough Council.

This response is to acknowledge your email has been received. If this is an initial request for information under the Freedom of Information Act 2000 or Environmental Information Regulations 2004, you can expect to receive a response within 20 working days.

If your email relates to a current request for information, your email will be forwarded to the relevant case officer.

Should your email be because you are dissatisfied with the way we have processed your request the Council has an internal review process and your email will be forwarded to the Information Governance Team for review, you should receive a response within 20 working days.

If you remain dissatisfied, you have the right to appeal to the Information Commissioners' Office (ICO) www.ico.org.uk/concerns.

Kind regards,

Information Governance
Medway Council & Gravesham Borough Council Shared Service
Gun Wharf, Dock Road
ME4 4TR
Check out the ICO guidance on Information Sharing Agreements

This Email, and any attachments, may contain Protected or Restricted information and is intended solely for the individual to whom it is addressed. It may contain sensitive or protectively marked material and should be handled accordingly.

Nothing in this email message amounts to a contractual or other legal commitment on the part of Medway Council and Gravesham Borough Council. If this Email has been misdirected, please notify the author immediately. If you are not the intended recipient you must not disclose, distribute, copy, print or rely on any of the information contained in it or attached, and all copies must be deleted immediately.

Whilst we take reasonable steps to try to identify any software viruses, any attachments to this Email may nevertheless contain viruses which our anti-virus software has failed to identify. You should therefore carry out your own anti-virus checks before opening any documents. Medway Council and Gravesham Borough Council will not accept any liability for damage caused by computer viruses emanating from any attachment or other document supplied with this e-mail.

All Medway Council and Gravesham Borough Council and PSN traffic may be subject to recording and / or monitoring in accordance with relevant legislation.

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Hi Team,

I hope you are well.

Please find below a request for information, that following our assessment, we believe involves your service area. An acknowledgment of receipt of this request has been sent to the requester. Apologies if this is not for your team, if not, please either forward to the correct area and CC us in or please let us know who you believe it needs to be directed to, if you are unsure, please return to us advising it is not for your area.
Depending on the nature of this request it will be necessary to deal with it using one or more of the following:

• Freedom of Information Act 2000
• Environmental Information Regulations 2004

The legislation requires that Gravesham Borough Council must respond within twenty working days and, therefore, this is due 12/04/2023.

All draft responses must be approved by the relevant Director. When sending to the requester, please ensure it is copied to the Freedom mailbox, this will enable us to update the central records and close requests accordingly.
If you are considering applying an exemption under FOI or an exception under EIR to this request, please click here for some guidance on exemptions from the Information Commissioner’s Office.
If you have any concerns relating to this or any other information governance matter, in the first instance, please contact your service manager. Should this not resolve your concerns please contact the Information Governance team via the Freedom mailbox.

An FOI response template is attached to this email, please use this template to respond to the requester.

Many thanks,

Malisa

Malisa Chuma

Information Governance Officer
Medway Council & Gravesham Borough Council Shared Service
Gun Wharf Dock Road
ME4 4TR
01634 333007
Check out the ICO guidance on Information Sharing Agreements

This Email, and any attachments, may contain Protected or Restricted information and is intended solely for the individual to whom it is addressed. It may contain sensitive or protectively marked material and should be handled accordingly.

Nothing in this email message amounts to a contractual or other legal commitment on the part of Medway Council and Gravesham Borough Council. If this Email has been misdirected, please notify the author immediately. If you are not the intended recipient you must not disclose, distribute, copy, print or rely on any of the information contained in it or attached, and all copies must be deleted immediately.

Whilst we take reasonable steps to try to identify any software viruses, any attachments to this Email may nevertheless contain viruses which our anti-virus software has failed to identify. You should therefore carry out your own anti-virus checks before opening any documents. Medway Council and Gravesham Borough Council will not accept any liability for damage caused by computer viruses emanating from any attachment or other document supplied with this e-mail.

All Medway Council and Gravesham Borough Council and PSN traffic may be subject to recording and / or monitoring in accordance with relevant legislation.

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Dear Ant Stevenson

Thank you for your communication of March 2023, in which you requested
information regarding ‘Management / Maintenance Software’ and which has
been allocated the reference number GFOl – 022820  (Maintenance Software).
Please use this reference in any future communication regarding this
request.

The response to your request is attached to this email.

I trust this information is to your satisfaction, however, if you are
dissatisfied with the handling of your request, you have the right to ask
for an internal review. Internal review requests should be submitted
within two months of the date of receipt of the response to your original
letter and should be addressed to: Freedom of Information Officer, Civic
Centre, Windmill Street, Gravesend, Kent, DA12 1AU, or email
[1][email address] .

If you are not content with the outcome of the internal review, under
Section 50 of the Freedom of Information Act or Environmental Information
Regulations, you have the right to apply directly to the Information
Commissioner for a decision. The Information Commissioner can be contacted
at: Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF.

Yours Sincerely,

Daniel Killian

Director (Housing)

Sent on behalf of Daniel Killian by:

Tracy Harman

Personal Assistant (Monday, Tuesday and Wednesday mornings only) to:

Daniel Killian Director (Housing)

Gravesham Borough Council

Tel: 01474 337933

email: [2][email address]

Please consider the environment before printing this email

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This Email, and any attachments, may contain Protected or Restricted
information and is intended solely for the individual to whom it is
addressed. It may contain sensitive or protectively marked material and
should be handled accordingly.

Nothing in this email message amounts to a contractual or other legal
commitment on the part of Gravesham Borough Council. If this Email has
been misdirected, please notify the author immediately. If you are not the
intended recipient you must not disclose, distribute, copy, print or rely
on any of the information contained in it or attached, and all copies must
be deleted immediately.

Whilst we take reasonable steps to try to identify any software viruses,
any attachments to this Email may nevertheless contain viruses which our
anti-virus software has failed to identify. You should therefore carry out
your own anti-virus checks before opening any documents. Gravesham Borough
Council will not accept any liability for damage caused by computer
viruses emanating from any attachment or other document supplied with this
e-mail.

All Gravesham Borough Council and PSN traffic may be subject to recording
and / or monitoring in accordance with relevant legislation.

References

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2. mailto:[email address]