Subject Access Requests performance

Tom Johnson made this Freedom of Information request to Sussex Police

This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. By law, under all circumstances, Sussex Police should have responded by now (details). You can complain by requesting an internal review.

Dear Sussex Police,

I would kindly like to request the following information.

1) How many Subject Access Requests under DPA/GDPR are outstanding, having not been responded to in full over the past two years?

2) How many have not been responded to in line with the ICO deadline of 1 month?

3) How many case workers FTE are employed to deal with these requests?

4) What is the average time taken to fully respond to those making requests?

Yours faithfully,
Tom Johnson

Sussex Police

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The Access to Information Team

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Sussex Police

Date: 30/12/2019

Your Ref:      Freedom of Information request - Subject Access Requests performance 

Our Ref: FOI 1438.19

Contact Name: Roger Brace FOI Officer
Email : [email address]

Contact number: 101 ext 545251

Dear Tom,

Thank you for your request which was received by Sussex Police.

This request will be dealt with under the terms of the Freedom of Information Act 2000 and you will receive a response within the statutory timescale of 20 working days as defined by the Act, from the date of receipt. In some circumstances Sussex Police may be unable to achieve this deadline. If this is likely you will be informed and given a revised time-scale at the earliest opportunity.

Some requests may also require either full or partial transference to another public authority in order to answer your query in the fullest possible way. Again, you will be informed if this is the case.

Please Note:
Sussex Police are currently receiving a high volume of FOI requests at a time of reduced staffing levels to process them. Every effort is being made to comply with the statutory 20 working day response deadline but on occasions this may not be possible – we apologise for the inconvenience this may cause.

Yours sincerely

FOI

Sussex Police HQ
Lewes
BN7 2DZ

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