Subject access requests- GDPR

The request was successful.

Dear East Staffordshire Borough Council,
Please could you kindly take a look at the following questions:

1. How many SARs (not other types of data protection requests) have been made to the council in the last 12 months?
2. How many SAR requests have gone over a deadline (either the standard 30 day allocation or the extended 90 day allocation for more complicated responses)?
3. How many staff are usually contacted to provide data to contribute to the request?
4. On average how many hours are spent dealing with a SAR?
5. Do you have any software to assist with SAR production and if so, which?
6. Who has budget responsibility over the costs & resources required to respond to the SARs? Please provide
Name:
Title:
Direct Email:
Direct Phone Number:

Thank you very much!

Yours faithfully,

Kristina Akova

Andrea Davies, East Staffordshire Borough Council

[http://i2.cmail19.com/ti/t/23/7D9/254/22...

TABLE OF CONTENTS

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Freedom of Information Procedure

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Contact Details

[http://i1.cmail19.com/ei/t/C3/AE9/6FA/cs...

Freedom of Information Procedure
Please note that the Council will initially assess your request to establish whether it is a valid FOI and, if so, you will receive a response to your request within the statutory 20 clear working days.

Contact Details
Democratic Services
East Staffordshire Borough Council
P.O. Box 8045
Burton upon Trent
DE14 9JG
www.eaststaffsbc.gov.uk<http://eaststaffordshireboroughcouncil.c...>
[email address]<mailto:[email address]>

This e-mail and files or other data transmitted with it are confidential and intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient, disclosure, dissemination, forwarding, printing or copying is strictly prohibited and you must not take any action in reliance upon it. Please notify the sender immediately and delete the message. Any views or opinions presented are solely those of the author and do not necessarily represent those of East Staffordshire Borough Council unless explicitly stated otherwise. East Staffordshire Borough Council may monitor the contents of e-mail sent and received via its network for the purposes of ensuring compliance with its policies and procedures. East Staffordshire Borough Council does not enter into contracts or contractual obligations via electronic mail, unless otherwise explicitly agreed in advance in writing between parties concerned. The Council believes in being open with its information and the contents of this e-mail and any replies may be released to a third party requesting such information at a future date.

Dear East Staffordshire Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of East Staffordshire Borough Council's handling of my FOI request 'Subject access requests- GDPR'.

You should have responded months ago. Please respond before i report to the ICO

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/s...

Yours faithfully,

Kristina Akova

Andrea Davies, East Staffordshire Borough Council

I am currently out of the office and will return on Tuesday 18th April 2023.

If your email is urgent please contact Monica Henchcliffe [email address]

If your email requires a response I will contact you upon my return.

This e-mail and files or other data transmitted with it are confidential and intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient, disclosure, dissemination, forwarding, printing or copying is strictly prohibited and you must not take any action in reliance upon it. Please notify the sender immediately and delete the message. Any views or opinions presented are solely those of the author and do not necessarily represent those of East Staffordshire Borough Council unless explicitly stated otherwise. East Staffordshire Borough Council may monitor the contents of e-mail sent and received via its network for the purposes of ensuring compliance with its policies and procedures. East Staffordshire Borough Council does not enter into contracts or contractual obligations via electronic mail, unless otherwise explicitly agreed in advance in writing between parties concerned. The Council believes in being open with its information and the contents of this e-mail and any replies may be released to a third party requesting such information at a future date.

Andrea Davies, East Staffordshire Borough Council

[http://i2.cmail19.com/ti/t/23/7D9/254/22...

TABLE OF CONTENTS

*

Freedom of Information Procedure

*

Contact Details

[http://i1.cmail19.com/ei/t/C3/AE9/6FA/cs...

Freedom of Information Procedure
Please note that the Council will initially assess your request to establish whether it is a valid FOI and, if so, you will receive a response to your request within the statutory 20 clear working days.

Contact Details
Democratic Services
East Staffordshire Borough Council
P.O. Box 8045
Burton upon Trent
DE14 9JG
www.eaststaffsbc.gov.uk<http://eaststaffordshireboroughcouncil.c...>
[email address]<mailto:[email address]>

This e-mail and files or other data transmitted with it are confidential and intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient, disclosure, dissemination, forwarding, printing or copying is strictly prohibited and you must not take any action in reliance upon it. Please notify the sender immediately and delete the message. Any views or opinions presented are solely those of the author and do not necessarily represent those of East Staffordshire Borough Council unless explicitly stated otherwise. East Staffordshire Borough Council may monitor the contents of e-mail sent and received via its network for the purposes of ensuring compliance with its policies and procedures. East Staffordshire Borough Council does not enter into contracts or contractual obligations via electronic mail, unless otherwise explicitly agreed in advance in writing between parties concerned. The Council believes in being open with its information and the contents of this e-mail and any replies may be released to a third party requesting such information at a future date.

Monica Henchcliffe, East Staffordshire Borough Council

Dear Kristina

I confirm receipt of your email. I will contact the relevant officer for a response as soon as possible.

Yours sincerely

Monica Henchcliffe
Senior Democratic Services Officer
East Staffordshire Borough Council
P O Box 8045
Burton upon Trent
Staffordshire
DE14 9JG
01283 508608
[email address]

“Help save paper - do you really need to print this email?”

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Monica Henchcliffe, East Staffordshire Borough Council

Dear Kristina

 

I apologise for the delay in responding to your FOI request.  Please see
below the response to your questions.

 

If you are dissatisfied with this response, you may ask the Council to
conduct a review of this decision. To do this, please contact the Council
in writing (including by letter, fax or email), describe the original
request, explain your grounds for dissatisfaction, and include an address
for correspondence. You have 40 working days from receipt of this letter
to submit a review request. The review request should be sent to:

 

By Post                      The Principal Democratic Services Officer

                                    East Staffordshire Borough Council
P O Box 8045
Burton upon Trent
Staffordshire
DE14 9JG

By Email                    [1][email address]

 

When the review process has been completed, if you are still dissatisfied,
you may ask the Information Commissioner to intervene.

 

Again our sincere apologies for the delay.

 

Yours sincerely

 

Monica Henchcliffe

Senior Democratic Services Officer

[2][email address]

 

 

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