Subject Access Request (SAR). GDPR.

The request was successful.

Dear Oldham Metropolitan Borough Council,

Can you please provide answers to the following questions relating to Subject Access Requests (SARs)?
1. How many SARs have been made to the council in the last 12 months?
2. Please provide a breakdown of the specific departments that these SARs relate to?
3. Is there a central response to SARs or is it devolved to the departments involved?
4. How many staff deal with responses?
5. On average how many hours are spent dealing with a SAR?
6. Do you have any software to assist with SAR production?

Yours faithfully,

Jenny Bird

Information Manager, Oldham Metropolitan Borough Council

Dear Sir/ Madam,

I acknowledge with thanks your request for information; this request has been considered as a request under the Freedom of Information Act 2000.

As such, your request may take up to 20 working days to be processed and has been passed on to an appropriate officer.

The Information Commissioner’s Office has recognised the unprecedented challenges all are facing during the coronavirus (COVID-19) pandemic and that people may experience delays when making requests for information during the pandemic.
Please be aware that your response may not be complete in whole or in part. This is due to government wide measures to prevent the spread of COVID-19. Oldham Council is currently handling a large volume of business-critical work aimed towards the protection and safeguarding of residents during the COVID-19 outbreak, and as such the business area may not be able to respond to your request within the expected timeframe or provide full information for the completion of your request.
If you have any comments or questions in the meantime, please direct them to [email address]

Please be advised that if an exemption applies to the information that you have requested, the statutory period may be exceeded in accordance with the provisions of that Act.

Should you have any queries, please contact:  [Oldham Council request email]

Yours faithfully,

Information Management Team
Oldham Council
Level 14
Civic Centre
West Street
Oldham   OL1 1UL

[email address]

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Information Manager, Oldham Metropolitan Borough Council

1 Attachment

Ms Bird,

 

Please find attached response to your Freedom of Information Request.

 

Regards

 

Justin Hardy
Senior Information Management Officer

 

Information Management Team

Oldham Council
Level 14
Civic Centre
Oldham 
OL1 1UT

 

[1][Oldham Council request email] 

 

[2][IMG]

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References

Visible links
1. mailto:[Oldham Council request email]
2. http://www.oldham.gov.uk/e-mail_strap_line
3. http://www.oldham.gov.uk/dataprotection