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Subject access request

Alejandro Robson Ramirez made this Freedom of Information request to Hammersmith and Fulham Borough Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

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Alejandro Robson Ramirez

Dear Hammersmith and Fulham Borough Council,

1) Number of Subject Access Requests Received for the period 1st April 2022 to 31st March 2023?
• Total number of SAR’s received for the local authority
• Total number of SAR’s received for Adult Social Care
• Total number of SAR’s received for Children’s Social
• Total number of SAR’s received for Education Services

2) Number of Subject Access Requests completed within the statutory timeframe of 30 days for the period 1st April 2022 to 31st March 2023?
• Total number of SAR’s completed within the statutory timeframe of 30 days by the local authority
• Total number of SAR’s completed within the statutory timeframe of 30 days by Adult Social Care
• Total number of SAR’s completed within the statutory timeframe of 30 days by Children’s Social Care
• Total number of SAR’s completed within the statutory timeframe of 30 days by Education Services

3) Number of subject access requests that did not meet the statutory timeframe and were overdue for the period 1st April 2022 to 31st March 2023?
• Total number of SAR’s that did not meet the statutory timeframe and were overdue for the local authority
• Total number of SAR’s that did not meet the statutory timeframe and were overdue for Adult Social Care
• Total number of SAR’s that did not meet the statutory timeframe and were overdue for Children’s Social Care
• Total number of SAR’s that did not meet the statutory timeframe and were overdue for Education Services

4) Average length of days that overdue subject access requests were late by for the period 1st April 2022 to 31st March 2023?
• Average length of days that overdue subject access requests were late by for the local authority
• Average length of days that overdue subject access requests were late by for Adult Social Care
• Average length of days that overdue subject access requests were late by for Children’s Social Care
• Average length of days that overdue subject access requests were late by for Education Services

5) What was your longest overdue subject access request by days for the period 1st April 2022 to 31st March 2023?
• longest overdue subject access request by days for the local authority
• longest overdue subject access request by days for Adult Social Care
• longest overdue subject access request by days for Children’s Social Care
• longest overdue subject access request by days for Education Services

6) Do you have a dedicated resource/team to process subject access requests?
If yes, do they cover all SAR’s in the local authority, or is this resource just for certain areas?
And, if yes, what roles and how many does this team comprise of?
If no, do departments handle their own SAR’s?

Yours faithfully,

Alejandro Robson Ramirez

London Borough of Hammersmith and Fulham, Hammersmith and Fulham Borough Council

Information request
Our reference: 8241021

══════════════════════════════════════════════════════════════════════════

Dear Alejandro Robson Ramirez
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 28 April
2023.
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 31 May 2023.
 
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
Yours faithfully
 
 
Prisca Fleary
Investigations and Information Officer

 
NOTE: Please do not edit the subject line when replying to this email.
 
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Any views expressed in this email are those of the individual sender,
except where the sender specifically states these to be the views of the
London Borough of Hammersmith and Fulham.
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have been taken to ensure that no viruses are present. The London Borough
of Hammersmith and Fulham cannot accept responsibility for any loss or
damage arising from the use of this email or attachments.
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London Borough of Hammersmith and Fulham, Hammersmith and Fulham Borough Council

Information request
Our reference: 8241021

══════════════════════════════════════════════════════════════════════════

Dear Alejandro Robson Ramirez
 
Freedom of Information Act 2000
 
Thank you for your request received on 28 April 2023 concerning Dear
Hammersmith and Fulham Borough Council,

1) Number of Subject Access Requests Received for the period 1st April
2022 to 31st March 2023?
* Total number of SAR's received for the local authority
* Total number of SAR's received for Adult Social Care
* Total number of SAR's received for Children's Social
* Total number of SAR's received for Education Services

2) Number of Subject Access Requests completed within the statutory
timeframe of 30 days for the period 1st April 2022 to 31st March 2023?
* Total number of SAR's completed within the statutory timeframe of 30
days by the local authority
* Total number of SAR's completed within the statutory timeframe of 30
days by Adult Social Care
* Total number of SAR's completed within the statutory timeframe of 30
days by Children's Social Care
* Total number of SAR's completed within the statutory timeframe of 30
days by Education Services

3) Number of subject access requests that did not meet the statutory
timeframe and were overdue for the period 1st April 2022 to 31st March
2023?
* Total number of SAR's that did not meet the statutory timeframe and were
overdue for the local authority
* Total number of SAR's that did not meet the statutory timeframe and were
overdue for Adult Social Care
* Total number of SAR's that did not meet the statutory timeframe and were
overdue for Children's Social Care
* Total number of SAR's that did not meet the statutory timeframe and were
overdue for Education Services

4) Average length of days that overdue subject access requests were late
by for the period 1st April 2022 to 31st March 2023?
* Average length of days that overdue subject access requests were late by
for the local authority
* Average length of days that overdue subject access requests were late by
for Adult Social Care
* Average length of days that overdue subject access requests were late by
for Children's Social Care
* Average length of days that overdue subject access requests were late by
for Education Services

5) What was your longest overdue subject access request by days for the
period 1st April 2022 to 31st March 2023?
* longest overdue subject access request by days for the local authority
* longest overdue subject access request by days for Adult Social Care
* longest overdue subject access request by days for Children's Social
Care
* longest overdue subject access request by days for Education Services

6) Do you have a dedicated resource/team to process subject access
requests?
If yes, do they cover all SAR's in the local authority, or is this
resource just for certain areas?
And, if yes, what roles and how many does this team comprise of?
If no, do departments handle their own SAR's?.
 
We are now considering the request but we need more time to process it.
This is because Staff required more time in gathering your requested
information due to long process to achieve the information requested which
is time consuming for our staff.. We will now try to respond to you by 27
June 2023.
 
​Please quote the reference number 8241021 in any future communications​.
 
If you aren't happy with the council's response, please contact H&F within
40 working days of us sending you our response, with details of why you're
unhappy.
You can do this by:

• visiting H&F's website:
[1]https://www.lbhf.gov.uk/councillors-and-...
• emailing [2][Hammersmith and Fulham Borough Council request email]
• writing to the Resident Experience team, Hammersmith Town Hall, King
Street, London, W6 9JU

Your concerns will be passed to H&F's Information Management Team to
consider as an internal review. There's no charge for requesting an
internal review.
 
 
If you are still dissatisfied with the Council's response after the
internal review you have a right of appeal to the Information Commissioner
by:

• Writing to the Information Commissioner's Office (ICO), Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF
• Calling their helpline: 0303 123 1113
• Visiting the ICO's website [3]www.ico.org.uk/concerns/ 

The ICO are the UK's independent authority set up to uphold information
rights in the public interest.
 
Yours faithfully
 
 
Oladele Olaniyan
Information and Investigation Officer

 
NOTE: Please do not edit the subject line when replying to this email.
 
DISCLAIMER
This email contains proprietary confidential information some or all of
which may be legally privileged and/or subject to the provisions of
privacy legislation. It is intended solely for the addressee. If you are
not the intended recipient, an addressing or transmission error has
misdirected this e-mail; you must not use, disclose, copy, print or
disseminate the information contained within this e-mail. Please notify
the author immediately by replying to this email.
Any views expressed in this email are those of the individual sender,
except where the sender specifically states these to be the views of the
London Borough of Hammersmith and Fulham.
This email has been scanned for all viruses and all reasonable precautions
have been taken to ensure that no viruses are present. The London Borough
of Hammersmith and Fulham cannot accept responsibility for any loss or
damage arising from the use of this email or attachments.
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other person or take copies.

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References

Visible links
1. https://www.lbhf.gov.uk/councillors-and-...
2. mailto:[Hammersmith and Fulham Borough Council request email]
3. http://www.ico.org.uk/concerns/
4. https://www.rbkc.gov.uk/fostering
5. https://www.lbhf.gov.uk/
6. https://www.lbhf.gov.uk/newsupdates
7. https://www.getsafeonline.org/protecting...

London Borough of Hammersmith and Fulham, Hammersmith and Fulham Borough Council

1 Attachment

Information request
Our reference: 8241021

══════════════════════════════════════════════════════════════════════════

Dear Alejandro Robson Ramirez
 
Thank you for your request for information received on 28 April 2023.
 
Please find attached our response to your request.
 
Yours faithfully
 
 
Oladele Olaniyan
Information and Investigation Officer
 
NOTE: Please do not edit the subject line when replying to this email.
 
DISCLAIMER
This email contains proprietary confidential information some or all of
which may be legally privileged and/or subject to the provisions of
privacy legislation. It is intended solely for the addressee. If you are
not the intended recipient, an addressing or transmission error has
misdirected this e-mail; you must not use, disclose, copy, print or
disseminate the information contained within this e-mail. Please notify
the author immediately by replying to this email.
Any views expressed in this email are those of the individual sender,
except where the sender specifically states these to be the views of the
London Borough of Hammersmith and Fulham.
This email has been scanned for all viruses and all reasonable precautions
have been taken to ensure that no viruses are present. The London Borough
of Hammersmith and Fulham cannot accept responsibility for any loss or
damage arising from the use of this email or attachments.
[1]Fostering - change a life, foster a child. Call 020 8753 1057 or email
[email address]

Do it online at [2]www.lbhf.gov.uk

To sign up for regular news updates, please go to
[3]www.lbhf.gov.uk/newsupdates

If you have received this email in error, please delete it and tell the
sender as soon as possible. You should not disclose the contents to any
other person or take copies.

All emails you send over the internet are not secure unless they have been
encrypted. For further details, please see
[4]www.getsafeonline.org/protecting-yourself

References

Visible links
1. https://www.rbkc.gov.uk/fostering
2. https://www.lbhf.gov.uk/
3. https://www.lbhf.gov.uk/newsupdates
4. https://www.getsafeonline.org/protecting...

We don't know whether the most recent response to this request contains information or not – if you are Alejandro Robson Ramirez please sign in and let everyone know.