Dear Post Office Limited,

In Bates & Ors v Post Office Ltd ((No.3) "Common Issues") [2019] EWHC 606 (QB) Fraser J ruled that there were a number of clauses in the NTC contract which failed "the requirement of reasonableness in the Unfair Contract Terms Act 1977".

a) What amendments have been made to the NTC contract as a result of the ruling of Fraser J.

b) What changes, if any, have been made to date to the contracts considered by Fraser J in that case?

Please provide your response in electronic form.

Yours faithfully,

Peter C. Bell

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2024/00002

Dear Peter C. Bell,

Thank you for your request for information which was received on 2nd
January. Your request is being considered under the terms of the Freedom
of Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 30th
January.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

Dear [email address],

By law, you should have replied promptly and in event on or before 30 January 2024.
Can I ask for an updated on progress with my request?

Yours sincerely,

Peter C. Bell

Dear Post Office Limited,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Post Office Limited's handling of my FOI request 'Sub postmaster standard contract'.

The Post Office Limited has failed to respond to my request for information.
This is a clear breach of the Freedom of Information Act.

Could you please advise me of the progress of this request.

If I do not hear from you within 14 calendar days then I propose to make a formal complaint to the ICO

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/s...

Yours faithfully,

Peter C. Bell

john o'sullivan left an annotation ()

Post Office simply do not know which SPM's have a signed contract and who doesnt.It has no set procedure as this FPI request shows https://www.whatdotheyknow.com/request/s...

information.rights, Post Office Limited

Dear Mr Peter Bell,

We do apologise with the delay in responding to your Freedom of Information Request.

We are working on your request and aim to have this sent to you before the end of the week.

Kind regards
Information Rights Team

Data Protection and Information Rights Team
100 Wood Street
London
EC2V 7ER

[Post Office request email]

show quoted sections

information.rights@postoffice.co.uk, Post Office Limited

2 Attachments

Dear Peter C. Bell,

Please accept our sincere apologies for the delay in responding to your
information request.

Please find the response attached relating to your Freedom of Information
request.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER