Style guidelines

The request was successful.

Dear Cherwell District Council,

Please supply copies of your
-Accessible information guide
-Plain English guide
-Letter writing guidelines
-Corporate Identity Guidelines
-Style Guide

Yours faithfully,

Gregory Ian

Cherwell District Council

PLEASE DO NOT REPLY TO THIS EMAIL, if you wish to contact us regarding your request please email [Cherwell District Council request email] and quote case reference 101000737168

Freedom of Information Act 2000

The Council is dealing with your request under the Freedom of Information Act. This means the Council has 20 working days to respond to your request. Unless the Council does not have the information or determines that, if it has the information, it is not required to release it to you, the Council should send you the information requested, or a notification of the cost of supplying that information.

There are two circumstances in which you may be asked to pay for information provided as a result of your request.

1. If you are provided with any information as a result of your request, you will be required to pay the Council's disbursements in providing that information. Please note there is no limit on the amount you may be charged, although you will not be charged at all if the disbursements amount to less than £450.00.

Disbursements consist of any costs arising from:

- Complying with your request for the information to be provided in a particular format;
- Reproducing the document;
- Costs of postage or fax.

You will be notified of any disbursement costs once the Council is in a position to provide the information requested and the Council will not release the information until these costs have been paid. You will have 3 months to pay the disbursement costs from the date you are notified of these costs.

2. The Council may also determine that it is not obliged to release the information because it will cost more than £450 to locate, retrieve and extract the requested information. If this is the case, the Council may still offer to provide the information for the amount it will cost for it to do this. In this case you will be notified of the cost of this information before it is supplied at which point you will have 3 months to decide whether or not you wish to pay this cost.

You may also be required to pay disbursements on top of this amount.

If the Council confirms it has the information but considers that it is not required to release it, you will be given a written notification detailing why the information is not being released.

Kind regards

Freedom of Information
Email: [Cherwell District Council request email]

PLEASE DO NOT REPLY TO THIS EMAIL, if you wish to contact us regarding your request please email [Cherwell District Council request email] and quote case reference 101000737168

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Gillian Butterworth, Cherwell District Council

5 Attachments

Dear Ian

 

Thank you for your FOI request .

 

‘Please supply copies of your

-Accessible information guide

-Plain English guide

-Letter writing guidelines

-Corporate Identity Guidelines

-Style Guide’

 

I attach the guidelines requested. CDC does not have a letter writing
guideline. Users have access to electronic templates which populate when
typed in to.

 

If you are unhappy with the service you have received, wish to make a
complaint or ask for a review of our decision, you may contact our freedom
of information officer mailto:[Cherwell District Council request email].  If you are not
content with the outcome of your complaint, you may apply directly to the
Information Commissioner for a decision. Details of contacting the ICO
with a complaint can be found on their website:
http://www.ico.gov.uk/complaints/freedom....

 

Kind regards

 

Gill Butterworth

Communications Assistant

Communications Team

Cherwell and South Northants District Councils

Direct Dial: 01295 227941