Dear University for the Creative Arts,

1. Please explain the steps that the university took last summer, prior to the main autumn enrolment period, to comply with Paragraphs 39, 45, 46, and 52 of the following Office for Students guidance, with particular reference to obtaining consent from students for changes to the material information.

https://www.officeforstudents.org.uk/med...

2. Please supply a copy of the review that you were asked to carry out during the first half of the spring term of your compliance with consumer protection law, as required in this letter from the Office for Students.

https://www.officeforstudents.org.uk/med...

Yours faithfully,

Harvey Slater

FOI, University for the Creative Arts

Dear Harvey
Thank you for your enquiry under Freedom of Information which is receiving our attention.

Kind regards
FOI

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FOI, University for the Creative Arts

1 Attachment

Dear Harvey

Thank you for your enquiry under Freedom of Information.

 

Below and attached is the response from University for the Creative Arts:

 

 

1. Please explain the steps that the university took last summer, prior to
the main autumn enrolment period, to comply with [1]Paragraphs 39, 45, 46,
and 52 of the Office for Students guidance, with particular reference to
obtaining consent from students for changes to the material information.

 

The steps that UCA took prior to the main autumn enrolment period to
comply with the OfS guidance and obtain consent from students for material
information changes were:

 

-         Programme Directors reviewed material information to identify
changes for all courses

-         ‘Teaching during CoVid 19’ information was created for every
course, to highlight material changes and provide information on two
scenarios (social distancing and lockdown), including changes to: learning
spaces, timetabling, contact time, online learning, wellbeing & support,
industry links, assessments, equipment & resources, library services,
catering, feedback and course specific information.

-         The ‘Teaching during CoVid 19’ information was sent to all offer
holders on 7 August, to give two months notice of the changes prior to
enrolment, and to give the option for undergraduate applicants to apply
for an alternative course during Clearing should they choose to withdraw.

-         When the ‘Teaching during CoVid 19’ information was sent to
offer holders, applicants were informed that they would be asked to agree
to the changes to the course at enrolment. This was a mandatory element of
our enrolment task.

-         In response to Para 52 of the guidance, we amended our online
enrolment and re-enrolment tasks to create two additional steps: one for
new students and one for continuing students to show them a course or
level-specific Welcome/Welcome Back Guide as relevant so they could review
the changes their course had made in response to COVID, or planned to
implement should lockdown return. Both these tasks asked for students’
consent to continue having seen these descriptions and gave them advice
about who to talk to if they wanted to defer, interrupt or withdraw on
account of the global situation and the action we’d taken in response.

 

2. Please supply a copy of the review that you were asked to carry out
during the first half of the spring term of your compliance with consumer
protection law, as required in this letter from the Office for Students.
See attached document.

 

Kind regards

FOI

 

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