Student Futures query
Dear King's College London,
I would like to submit a Freedom of Information (FOI) request regarding the Student Futures programme. Specifically, I would like to request the following information:
1. Phase 2 is scheduled for completion in July 2026. Could you please provide details on which projects initiated under Phase 2 of the programme are expected to be completed during the current academic year?
2. When will CourseLoop's Curriculum Management system be fully integrated and operational?
3. What is the timeline for the full implementation of the 'TASK' system for assessments?
4. When will the Personal Tutor Dashboard be implemented?
5. What is King's Experience? What projects are part of it?
6. Is there a specific target the university has set for student satisfaction scores, and if so, is there a planned timeframe for achieving this improvement?
7. Is the university focused only on 'Assessment & Feedback' and 'Organisation & Management' scores of the NSS, or other areas too?
8. Is the university seeing results yet in improving satisfaction? Does the university expect significant improvement in the next two years of NSS results?
Yours faithfully,
mohammed hussain
Thank you for your email.
Please note, if you are sending an automated request for personal data
erasure via a third-party, before we can proceed with your request we
require a copy of your ID, scanned copy of a driving licence/passport.
If your enquiry is related to a current application to study at King's or
you want to know more about a course or support available for King's
students, please contact the relevant Student Services team directly
instead:
[1]https://www.kcl.ac.uk/study/undergraduat...
Student Services Online ([2]https://self-service.kcl.ac.uk ) also has the
answer to common questions about the student experience and support.
For all other enquiries relating to requests made under the Freedom of
Information Act (2000), the Environmental Information Regulations (2004),
or the Data Protection Act and UK GDPR (2018) a member of the Information
Compliance team will be in touch separately with official acknowledgement
of your request.
Kind regards,
Information Compliance
References
Visible links
1. https://www.kcl.ac.uk/study/undergraduat...
2. https://self-service.kcl.ac.uk/
Our reference: FOI 113.25
Dear Mohammed Hussain,
Thank you for your email. We will treat your request for information as a
request under the Freedom of Information Act 2000, received by the
university on 11 February 2025. We will endeavour to respond to your
request within the statutory 20 working day time frame.
Please refer to [1]King’s FOI Procedure where you can find further
information including links to published responses. Please note, [2]The
Fees Regulations state that requests received within 60 consecutive
working days can be aggregated.
Kind Regards,
Information Compliance Team
King's College London
References
Visible links
1. https://www.kcl.ac.uk/professional-servi...
2. https://www.legislation.gov.uk/uksi/2004...
Our reference: FOI 113.25
Dear Mohammed Hussain,
Thank you for your request under the Freedom of Information Act. Please
find attached our response.
Our sincere apologies for the unacceptable delay in your response.
The Information Compliance team are expected to make every effort to
engage and work with individuals to support them in the effective
execution of their rights requests. We aim to consistently deliver a high
standard of customer service and ensure effective resolution to any
requests and complaints. These standards are outlined in the
University’s [1]Data Protection Policy and Procedure and include a timely
response being delivered to the applicant.
We are sorry that your experience has not reflected this standard. Please
know the contributing issues are being addressed at a senior level and we
will be returning to our usual standard of service without undue delay.
Information Compliance Team
Department of Business Assurance
King’s College London
References
Visible links
1. https://www.kcl.ac.uk/policyhub/data-pro...
https://www.kcl.ac.uk/policyhub/data-pro...
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