Camden Council - Information request (FOI/EIR) - Housing and adult social
care

Our reference: 9073153

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Dear Sir/Madam

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

Thank you for your recent Freedom of Information request received on 23
December 2013

You requested information on:

Please inform me of the reasoning behind the councils policy of requiring
council tenants to be members of a registered with the council TRA in
order to access particular works and services and whether or not the
council intends to review this policy

Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days.

If appropriate, the information may be provided in paper copy, normal font
size. If you require alternative formats, e.g. language, audio, large
print, etc. then please let me know.

For your information, the Act defines a number of exemptions which may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then it will not
be released. You will be informed if this is the case.

If the information you request was obtained from or relates to a third
party then they may be consulted prior to a decision being taken on
whether or not to release the information to you.

In some cases there may a fee payable for the information requested. This
will be considered and you will be informed of the fee payable if this is
the case. In this event the fee must be paid before the information is
processed and released. The 20 day time limit for responses is put on hold
until receipt of the payment.

If you have any queries about this request do not hesitate to contact me.
Please remember to quote the reference number above in any future
communications.

Yours faithfully

Stephen Carter
Information Access Officer (HASC)

Email: [email address]
Phone: 0207 974 4372

Camden Council - Information request (FOI/EIR) - Housing and adult social
care

Our reference: 9073153

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Dear T Morgan

Re: Freedom of Information Act 2000

Further to your email, received on 23 December 2013, we are pleased to
enclose the requested information.

You requested

Please inform me of the reasoning behind the councils policy of requiring
council tenants to be members of a registered with the council TRA in
order to access particular works and services and whether or not the
council intends to review this policy.
 
Response:
Thank you for your query about resident engagement in Camden.  When
informing, consulting or involving residents our approach is considered on
a case by case basis. For example:
·         If we were consulting residents on our approach to dealing with
reports of domestic violence, we may decide that our best approach would
be to run a focus group of women who have experienced domestic violence. 
·         Should we wish to consult residents on improvement works planned
for their estate, we would normally advise any existing TRA as a matter of
courtesy and if appropriate carry out wider consultation.
·         Should we wish to consult residents about play areas in the
borough, we would primarily talk to parents and children and those living
in homes nearest to the play areas.
 
I do hope that this demonstrates that we do engage residents in a wide
range of issues about works and services through and outside of the TRAs.
 
 

We hope that the information is useful to you.

Please note the information is still covered by copyright legislation. You
are not authorised to re-use this information for commercial or research
purposes as defined by the Re-Use of Public Sector Regulations 2005. If
you do wish to re-use this information please contact the Information
Access Team, Legal Services/ Second Floor, Camden Town Hall, Judd Street,
London WC1H 9JE, who will assess your request. 

If you are unhappy with any aspect of the way in that your request has
been processed then you have the right to issue a complaint. If you wish
to issue a complaint, please set out in writing your grounds of appeal
(within 2 months of this correspondence) and send it to: Access to
Information Team, Legal Services, Camden Town Hall, Judd Street, London,
WC1H 9LP and your complaint will be administered through our Internal
Review procedure.
 
If you are still not satisfied following the Internal Review, you have a
right to appeal to the Information Commissioner’s Office. They can be
contacted at: Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.
Telephone: 01625 545 700
[1]www.ico.gov.uk

 
Yours faithfully

Stephen Carter
Information Access Officer (HASC)

Email: [email address]
Phone: 0207 974 4372
 
 

References

Visible links
1. http://www.ico.gov.uk/

Dear Mr Morgan

Thank you for your email. You concerns have been passed to the legal team who will be in touch shortly

Best regards

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Camden Council - Information request (FOI/EIR) - Housing and adult social
care

Our reference: 9073153

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Freedom of Information Act 2000

Dear Ms. Morgan

FREEDOM OF INFORMATION ACT 2000 - Application for Internal review

I acknowledge receipt today of your request of 20 January
2014 constituting an application for an Internal review of the reply
issued to you on 16 January 2014.

The Borough Solicitor will consider your request.

It has been listed provisionally for consideration on or shortly after 07
February.

For your information, the Act defines a number of exemptions that may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then the
information will not be released. You will be informed if this is the
case, including your rights of appeal.

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you. If you have any queries or concerns then
please contact me at the address above.

Further information is also available from the Information Commissioner
at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700
www.informationcommissioner.gov.uk
Yours sincerely

Peter Williams
Access to Information Officer

Email: [email address]
Phone: 020 7974 7857

Dear Sir

The team who supplied the original response have asked for the following clarification in case they misunderstood your original request:

what particular works and services are you referring to?

Please let us know at your earliest convenience

Best regards

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Dear Sir

Thank you for prompt response I will forward to the team

Best regards

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Camden Council - Information request (FOI/EIR) - Housing and adult social
care

Our reference: 9073153

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Dear Ms Morgan

Freedom of Information Act 2000 - Internal Review

Following your request for an internal review - please find our response
attached.

Yours sincerely

Peter Williams
Access to Information Officer

Email: [email address]
Phone: 020 7974 7857