Dear Transport for London,

Are there any compensation to London Bus Operators when there is an industrial action by the trade union Unite.

Unite had taken only two days industrial actions across London. Bus operators are paid by the mileage operated. Did bus operators receive any payment for mileage not operated?

Yours faithfully,

Mohshin Ahmed

FOI, Transport for London

Dear Mr Ahmed

 

Our Ref:         FOI-4324-1718 / FOI-4326-1718 / FOI-4327-1718 /
FOI-4336-1718

 

Thank you for your requests received on 30 January 2018 asking for
information about bus operations.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy. 

 

Your request will be processed by TfL, the Greater London Authority and
its subsidiaries to provide you with a response in accordance with the
Freedom of Information Act and our information access policy.

 

A response will be sent to you by 27 February 2018. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Gemma Jacob

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

[3][TfL request email]

 

 

FOI-4324-1718

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FOI, Transport for London

1 Attachment

Dear Mr Ahmed

 

Our Ref:          FOI-4324-1718 / FOI-4326-1718 / FOI-4327-1718 /
FOI-4336-1718

 

Thank you for your requests received on 30 January 2018 asking for
information about bus operations.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy. I can
confirm we do hold the information you require. You asked:

 

1.    Are using audio recording inside the buses?

 

No, the CCTV systems we specify are visual only but operators could choose
to add audio if they meet legal requirements in the future.

 

2.    There are any audio recording devices placed in the driver's cab of
the buses?

 

No, there are no recording devices in the driver’s cab.

 

If so:

 

1.    What are the recordings used for?

2.    Is this a contractual obligation from you to London Bus Operators?

 

Please see above.

 

There is city and guilds course provided to London Bus drivers.

 

1.    Can we know how this is funded? Who pays for these courses?

2.    When is a bus driver expected to undertake these courses?

 

We specify that new bus drivers must acquire a bespoke City & Guild
qualification within one year of starting jobs in London, working on TfL
contracted services. The cost of this is built into route contracts by
private operators so we cannot split this out and give an actual cost
across each operator.

 

Are there any compensation to London Bus Operators when there is an
industrial action by the trade union Unite.

 

Unite had taken only two days industrial actions across London. Bus
operators are paid by the mileage operated. Did bus operators receive any
payment for mileage not operated?

 

No, they are contracted to deliver scheduled mileage operated as part of
the contract arrangement they enter into with TfL. They are not paid for
scheduled mileage they are unable to operate for reasons within their
control such as driver and vehicle availability.

 

Please, can you tell me what the Bus operators and TfL guidelines are in
regards to bus drivers getting lost in route?

When a bus driver is lost on a bus route with passengers what is the
protocol.

 

If drivers get lost, they should call our central command and control
centre, CentreComm, or their operator control centres to get immediate
advice on directions. Drivers also have route learning prior to driving on
particular routes to minimise the risk of getting lost.

 

Are bus drivers allowed to reverse without assistance?

 

Yes, where it is safe to do so.

 

Is there a requirement that bus drivers must have assistance by an
official of the company/ or TfL when reversing a bus?

 

If there are any significant operational concerns around safety, the bus
driver can contact CentreComm or their operator’s control centre for
advice.

 

If this is not the information you are looking for please feel free to
contact me.

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely

 

Gemma Jacob

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

[1][TfL request email]

 

 

FOI-4324-1718

show quoted sections

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