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Status of applying Exchange a foreign driving licence

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Dear Driver and Vehicle Licensing Agency,

I have been moved from Hong Kong to UK since 27th Jan 2021. Have posted a D1 form for [Exchange a foreign driving licence] to DVLA at 16th Oct 2021. It have been two months without any feelback, no email for refence no, no mail for asking share code of immigration status(the one I have provided should expired at early November).

I would like to ask how to I check what is the status of my application? I have tried to [Track your driving licence application] and [View your driving licence information] from https://www.gov.uk/browse/driving/drivin..., but no luck. Could you please direct me to a place that I could check the status of my application? Thanks.

Yours faithfully,
Ka Yan Wong

FOI, Driver and Vehicle Licensing Agency

Dear Ka Yan Wong

As your email is regarding a driving licence application this is not a request for information under the terms of the Freedom Of Information Act.
The correct route for your query is via the following link:
https://www.gov.uk/contact-the-dvla/y

Freedom of Information
Strategy, Policy & Communications Directorate | C2W | DVLA | Swansea  | SA6 7JL
Twitter: @dvlagovuk

We can always spot an untaxed car. Tax it or lose it.
Go to www.gov.uk/vehicletax

show quoted sections

DVLA Contact Centre, Driver and Vehicle Licensing Agency

Dear Mr Wong,

Thank you for your enquiry received on 20/12/2021.
Your case reference number is 05949613.

I appreciate you contacting us to check the progress of your application. 

Applications are currently taking between 6-10 weeks to process. In some
cases this can take longer if we need to make further checks or if your
application needs to be passed to another department.

If your application was sent standard post, we can only advise to allow a
few more weeks on top of the timescales advertised. However if nothing has
been issued or returned to you after this time, you will need to reapply.

You can check the dates available on GOV.UK for your specific application,
which are constantly being updated
here [1]https://www.gov.uk/guidance/dvla-coronav.... If
your application has gone over our timescales and you have sent it by
recorded delivery, please let us know. You can check the track and trace
system on the Royal Mail
website [2]https://www.royalmail.com/track-your-item

As you have already sent your application into us, you can check if it has
been issued by using our view driving licence service
< [3]https://www.viewdrivingrecord.service.go...>.
The ‘licence valid from date’ will be the date your last licence was
issued. Please allow 2 weeks from this date to receive your licence.

I trust this is of assistance to you and I hope you receive your licence
soon.

Do not reply to this email. If you wish to contact us again about this
response then please use our [4]reply form link or copy and paste the
following URL in to your browser:

[Private link to DVLA contact form removed. Please contact the DVLA directly and privately for personal matters. https://www.gov.uk/contact-the-dvla ]

Best Regards
A Whittall

[5]DVLA Email Logo
 
We always welcome feedback, [6]click here to complete a feedback survey
Twitter: [7]@dvlagovuk | Facebook: [8]dvlagovuk | YouTube: [9]dvlagov

References

Visible links
1. https://www.gov.uk/guidance/dvla-coronav...
2. https://www.royalmail.com/track-your-item
3. https://www.gov.uk/view-driving-licence
4. [Private link to DVLA contact form removed. Please contact the DVLA directly and privately for personal matters. https://www.gov.uk/contact-the-dvla ]
6. [Private link to DVLA survey removed]
7. file:///tmp/
8. file:///tmp/
9. file:///tmp/

DVLA Contact Centre, Driver and Vehicle Licensing Agency

This is a system generated acknowledgement - Do not reply to this email.
Thank you for your enquiry.
Due to limited resource it may take us significantly longer to respond to
your enquiry than usual. We will make every effort to answer your enquiry
as soon as possible.

For our opening times and days during the holiday, period please go to
[1]https://www.gov.uk/government/news/dvla-...

[2]DVLA Email Logo
Twitter: [3]@dvlagovuk | Facebook: [4]dvlagovuk | YouTube: [5]dvlagov
Please Note: If you do not appear to have received a reply within 3
working days, it would be advisable to check any 'Junk Mail' or SPAM
filters which may be installed on your system, prior to any further
contact, as our reply may have been blocked in error.

References

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DVLA Contact Centre, Driver and Vehicle Licensing Agency

Dear Mr Wong,

Thank you for your enquiry received on 20/12/2021.
Your case reference number is 05949613.

I appreciate you contacting us to check the progress of your application. 

As you have already sent your application into us and know your driving
licence number, you can check if it has been issued by using our view
driving licence service with this link
< [1]https://www.gov.uk/view-driving-licence >.
If you do not know your driving licence number or have applied for your
first provisional licence you can check if it has been issued using our
view driving licence service with this link
< [2]https://www.viewdrivingrecord.service.go...>
The ‘licence valid from date’ will be the date your last licence was
issued. Please allow 2 weeks from this date to receive your licence.

If you sent it by recorded / special delivery please check the track and
trace system on the Royal Mail
website [3]https://www.royalmail.com/track-your-item

Your barcode reference number can be found on your Post Office receipt. We
are processing postal applications, but it will take longer than usual
because we have less staff on site to comply with social distancing. 

Paper applications are likely to take between 6-10 weeks to process, but
there may be additional delays in processing more complex transactions.
You can now check the earliest dates our departments are currently working
and for any updates on our services here:
https://www.gov.uk/guidance/dvla-coronav...

There is no need to phone to chase up your application during this time as
we are dealing with all paper applications as quickly as possible and in
the order in which they are received.

I trust this is of assistance to you and I hope you receive your licence
soon.

Do not reply to this email. If you wish to contact us again about this
response then please use our [4]reply form link or copy and paste the
following URL in to your browser:

[Private link to DVLA contact form removed. Please contact the DVLA directly and privately for personal matters. https://www.gov.uk/contact-the-dvla ]

Best Regards

[5]DVLA Email Logo
 
We always welcome feedback, [6]click here to complete a feedback survey
Twitter: [7]@dvlagovuk | Facebook: [8]dvlagovuk | YouTube: [9]dvlagov

References

Visible links
1. https://www.gov.uk/view-driving-licence
2. https://www.viewdrivingrecord.service.go...
3. https://www.royalmail.com/track-your-item
4. [Private link to DVLA contact form removed. Please contact the DVLA directly and privately for personal matters. https://www.gov.uk/contact-the-dvla ]
6. [Private link to DVLA survey removed]
7. file:///tmp/
8. file:///tmp/
9. file:///tmp/

DVLA Contact Centre, Driver and Vehicle Licensing Agency

This is a system generated acknowledgement - Do not reply to this email.
Thank you for your enquiry.
Due to limited resource it may take us significantly longer to respond to
your enquiry than usual. We will make every effort to answer your enquiry
as soon as possible.
[1]DVLA Email Logo
Twitter: [2]@dvlagovuk | Facebook: [3]dvlagovuk | YouTube: [4]dvlagov
Please Note: If you do not appear to have received a reply within 3
working days, it would be advisable to check any 'Junk Mail' or SPAM
filters which may be installed on your system, prior to any further
contact, as our reply may have been blocked in error.

References

Visible links
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3. file:///tmp/www.facebook.com/dvlagovuk
4. file:///tmp/www.youtube.com/dvlagov

DVLA Contact Centre, Driver and Vehicle Licensing Agency

Dear Mr Wong,

Thank you for your enquiry received on 20/12/2021.
Your case reference number is 05949613.

I appreciate you contacting us regarding this matter.

Thank you for getting back in touch with us.
 
Applications are currently taking between 6-10 weeks to process. In some
cases this can take longer if we need to make further checks or if your
application needs to be passed to another department.

If your application was sent standard post, we can only advise to allow a
few more weeks on top of the timescales advertised. However if nothing has
been issued or returned to you after this time, you will need to reapply.

You can check the dates available on GOV.UK for your specific application,
which are constantly being updated
here [1]https://www.gov.uk/guidance/dvla-coronav.... If
your application has gone over our timescales and you have sent it by
recorded delivery, please let us know. You can check the track and trace
system on the Royal Mail
website [2]https://www.royalmail.com/track-your-item
Please continue to check if your licence has been issued by using our view
driving licence service: [3]https://www.gov.uk/view-driving-licence

The ‘licence valid from date’ will be the date your last licence was
issued. Please allow 2 weeks from this date to receive your licence.

If you applied online, you can track the progress
here: [4]https://www.gov.uk/track-your-driving-li...

Thank you for your patience and understanding during this difficult time.

Do not reply to this email. If you wish to contact us again about this
response then please use our [5]reply form link or copy and paste the
following URL in to your browser:

[Private link to DVLA contact form removed. Please contact the DVLA directly and privately for personal matters. https://www.gov.uk/contact-the-dvla ]

Best Regards
L Thomas

[6]DVLA Email Logo
 
We always welcome feedback, [7]click here to complete a feedback survey
Twitter: [8]@dvlagovuk | Facebook: [9]dvlagovuk | YouTube: [10]dvlagov

References

Visible links
1. https://www.gov.uk/guidance/dvla-coronav...
2. https://www.royalmail.com/track-your-item
3. https://www.gov.uk/view-driving-licence
https://www.gov.uk/view-driving-licence
4. https://www.gov.uk/track-your-driving-li...
https://www.gov.uk/track-your-driving-li...
5. [Private link to DVLA contact form removed. Please contact the DVLA directly and privately for personal matters. https://www.gov.uk/contact-the-dvla ]
7. [Private link to DVLA survey removed]
8. file:///tmp/
9. file:///tmp/
10. file:///tmp/

DVLA Contact Centre, Driver and Vehicle Licensing Agency

This is a system generated acknowledgement - Do not reply to this email.
Thank you for your enquiry.
Due to limited resource it may take us significantly longer to respond to
your enquiry than usual. We will make every effort to answer your enquiry
as soon as possible.
[1]DVLA Email Logo
Twitter: [2]@dvlagovuk | Facebook: [3]dvlagovuk | YouTube: [4]dvlagov
Please Note: If you do not appear to have received a reply within 3
working days, it would be advisable to check any 'Junk Mail' or SPAM
filters which may be installed on your system, prior to any further
contact, as our reply may have been blocked in error.

References

Visible links
2. file:///tmp/www.twitter.com/dvlagovuk
3. file:///tmp/www.facebook.com/dvlagovuk
4. file:///tmp/www.youtube.com/dvlagov

DVLA Contact Centre, Driver and Vehicle Licensing Agency

Dear Mr Sardinha,

Thank you for your enquiry received on 20/12/2021.
Your case reference number is 05949613.

I appreciate you contacting us to check the progress of your application. 

Applications are currently taking up to 8 weeks to process. In some cases
this can take longer if we need to make further checks or if your
application needs to be passed to another department.

If your application was sent standard post, we can only advise to allow a
few more weeks on top of the timescales advertised. However if nothing has
been issued or returned to you after this time, you will need to reapply.

You can check the dates available on GOV.UK for your specific application,
which are constantly being updated
here [1]https://www.gov.uk/guidance/dvla-coronav.... If
your application has gone over our timescales and you have sent it by
recorded delivery, please let us know. You can check the track and trace
system on the Royal Mail
website [2]https://www.royalmail.com/track-your-item

As you have already sent your application into us, you can check if it has
been issued by using our view driving licence service
< [3]https://www.gov.uk/view-driving-licence >. The ‘licence valid from
date’ will be the date your last licence was issued. Please allow 2 weeks
from this date to receive your licence.

I trust this is of assistance to you and I hope you receive your licence
soon.

Do not reply to this email. If you wish to contact us again about this
response then please use our [4]reply form link or copy and paste the
following URL in to your browser:

[Private link to DVLA contact form removed. Please contact the DVLA directly and privately for personal matters. https://www.gov.uk/contact-the-dvla ]

Best Regards
C Day

[5]DVLA Email Logo
 
We always welcome feedback, [6]click here to complete a feedback survey
Twitter: [7]@dvlagovuk | Facebook: [8]dvlagovuk | YouTube: [9]dvlagov

References

Visible links
1. https://www.gov.uk/guidance/dvla-coronav...
2. https://www.royalmail.com/track-your-item
3. https://www.gov.uk/view-driving-licence
4. [Private link to DVLA contact form removed. Please contact the DVLA directly and privately for personal matters. https://www.gov.uk/contact-the-dvla ]
6. [Private link to DVLA survey removed]
7. file:///tmp/
8. file:///tmp/
9. file:///tmp/

DVLA Contact Centre, Driver and Vehicle Licensing Agency

This is a system generated acknowledgement - Do not reply to this email.
Thank you for your enquiry.
Due to limited resource it may take us significantly longer to respond to
your enquiry than usual. We will make every effort to answer your enquiry
as soon as possible.
[1]DVLA Email Logo
Twitter: [2]@dvlagovuk | Facebook: [3]dvlagovuk | YouTube: [4]dvlagov
Please Note: If you do not appear to have received a reply within 3
working days, it would be advisable to check any 'Junk Mail' or SPAM
filters which may be installed on your system, prior to any further
contact, as our reply may have been blocked in error.

References

Visible links
2. file:///tmp/www.twitter.com/dvlagovuk
3. file:///tmp/www.facebook.com/dvlagovuk
4. file:///tmp/www.youtube.com/dvlagov

DVLA Contact Centre, Driver and Vehicle Licensing Agency

Dear Mr Wong,

Thank you for your enquiry received on 20/12/2021.
Your case reference number is 05949613.

We appreciate that you have taken the time to get in contact regarding
your enquiry.

Unfortunately, for security reasons we are unable to confirm the
information needed to respond to your enquiry via email.

For further assistance you may contact us on:

0300 790 6801
Monday to Friday 8:00am to 7:00pm
Saturday 8:00am to 2:00pm

We look forward to your call in order to assist you further.

Do not reply to this email. If you wish to contact us again about this
response then please use our [1]reply form link or copy and paste the
following URL in to your browser:

[Private link to DVLA contact form removed. Please contact the DVLA directly and privately for personal matters. https://www.gov.uk/contact-the-dvla ]

Best Regards
S Edwards

[2]DVLA Email Logo
 
We always welcome feedback, [3]click here to complete a feedback survey
Twitter: [4]@dvlagovuk | Facebook: [5]dvlagovuk | YouTube: [6]dvlagov

References

Visible links
1. [Private link to DVLA contact form removed. Please contact the DVLA directly and privately for personal matters. https://www.gov.uk/contact-the-dvla ]
3. [Private link to DVLA survey removed]
4. file:///tmp/
5. file:///tmp/
6. file:///tmp/

We don't know whether the most recent response to this request contains information or not – if you are Ka Yan Wong please sign in and let everyone know.